Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8138 results found
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23.0.1 Windows 10: Marquee selecting inside rectangle with no fill selects that rectangle
23.0.1 Windows 10: Marquee selecting inside rectangle with no fill selects that rectangle. Clicking inside a rectangle with no fill behaves as expected, it will only select the rectangle if it has fill
2 votes -
23.0.1 Windows 10: Screen goes black frequently
23.0.1 Windows 10: Illustrator causes screen to go black frequently. This usually occurs when saving a document
6 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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1 vote
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Objects behind clipping mask cannot move outside of drawing area
What is the point in a clipping mask if the objects behind it cannot fall off the drawing area? May as well use Microsoft Paint to be honest
2 votes -
CMYK Spectrum on color tab looks broken
On the latest Illustrator update the CMYK Spectrum looks broken on the color tab. At first I thought it was a display problem however comparing other Adobe apps and even in illustrator color picker there is nothing wrong.
1 vote -
Illustrator issues, SVG only?
When using CC (updated to v. 23), illustrations appear distorted when rendered with stylesheet. During troubleshooting, I open a colleague's SVG illustration in CS6 as well as CC v.23 and compare. See attachments. CC distorts both content size and artboard size. We never had this issue with CS.
2 votes -
"open file"
Illustrator won't open more than one file.
With version 23.0.1, Illustrator will permit to open only one single file. The first file can be opened by any method, any subsequent file can only be opened using "File/Open" command. Using Windows Explorer or Drag&Drop does not work! and will freeze Illustrator; ending the application is only possible using the Windows Task Manager.
I'm running Illustrator CC (23.0.1 64-bit) ond Windows 10 Enterprise (10.0.16299).THX for fixing this!
5 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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command+option+shift to duplicate an element crash Illustrator every time
Illustrator CC 23.0.1 R3 crash every time I use the combination of "command+option+shift" to duplicate an element :/
Mojave 10.14.1 (18B75)
Illustrator CC 23.01 R3
MacBook Pro (15-inch, 2017) with 3,1 GHz Intel Core i7
Memory : 16 Go 2133 MHz LPDDR32 votes -
Illustrator Crashes on external monitor
When I try to create a new page or open a file on my external monitor illustrator crashes. im using windows 10 latest version and latest illustrator.
4 votes -
Paragraph Styles reverting back
Adobe for MacOS version 23.01
I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.
2 votes -
Panel tab clicking issues
I have been having issues when I click between two tabs that I group together in the same panel it will essentially freeze and only show me one of the panels if I am clicking on another. So for example I have the layer and link tab in one panel. I am currently on the layers panel and when I click on the links tab to switch to that panel it continues to show me the layers panel when I am looking to see the links panel if that makes sense? The only way of fixing this is restarting the…
7 votes -
crash after trying to add new anchor on text’s path
remove this bug
1 vote -
Text Objects become unresponsive
I'm encountering an issue where text objects will become unresponsive to direct selection. They behave like they have been locked but they haven't been, and using unlock all does nothing. The only way I've found to move them is by doing a broad drag select and gathering up multiple text objects at once. This will sometimes cause the text object to display it's bounding box. At this point I can deselect each of the other objects that were selected along with it and be left with just the problem object. Trying to move the object with the cursor will put…
3 votes -
Placed AI file in Photoshop as smart object won't launch Illustrator to edit anymore
Using Windows 10 Pro Version 10.0.17134 Build 17134, Illustrator 23.0.1, Photoshop 20.0.0
With both Illustrator and Photoshop open, do the following:
1. Create a file in Illustrator (1 rectangle)
2. Save as .ai file, compatible w/17+, Create PDF compatible, Embed ICC Profiles, Use Compression
3. Make new Photoshop file
4. Place embedded & navigate to .ai file
5. Open as smart object (page)
6. Commit transform
7. Double-click thumbnail icon to edit in Illustrator
8. Get the following error, " Could not edit original smart object because the application which created the smart object could not be launched."3 votes -
Illustrator won't export SVGs - V. 23.0.1
When trying to export (for screens) artboards and/or assets, it does create subfolders but won't export any SVGs.
It does export PNGs etc but not SVGs.
1 vote -
1 vote
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2 votes
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No de-selection of gradient Point / Appearance panel behaviour in AI23
If I edited a gradient point once, the selected point stays selected forever. I is possible for me to select another gradient point, but not de-select the point.
Why would this be necessary?
Because, when I edit some stacked layers of gradients in the appearance panel (what I do very often), the editing of the gradient hides the complete appearance, showing only the highlighted color swatch of the gradient point in the appearance panel.
The only way to get the whole appearance visible again in the panel, is to swith to another tool (i.e. selection tool). This is very time…1 voteHi Marek & Dllyana,
Thanks for sharing this issue,Illustrator team really appreciate this.
You can deselect the selected color stop via Escape key when you are in gradient tool. I hope this works for you as a workaround to deselect the selected color stop. -
chain icon in properties-window problem
the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)
1 vote -
Problems with 2019 Adobe CC Illustrator when upgrading to the Mojave OS system
I had difficulty closing the window that jumped around a lot plus the Illustrator program often closed unexpectedly. The Illustrator document I worked on often would freeze, making it impossible to change or update it.
The Adobe tech. downgraded my Illustrator CC program to 2018 it works once again. Please let me know when the 2019 bug is gone. Thanks2 votes
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