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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7829 results found

  1. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to…

    4 votes
    1 comment  ·  Gradients  ·  Admin →
    How important is this to you?

  2. スリープさせるとレインボーカーソル化

    MacBookPro OS 13.6.4
    Illustrator 29.3.1

    Illustratorを起動したまま、画面を（物理的に）閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
    ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

    Illustratorを28にしていた頃は起こらなかったです。

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  3. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote
    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

  4. .aishm recovery file

    the new auto-recover file save type used by illustrator is "***.aishm"- this file type is not recognized by any adobe program. Please revert the autorecovery file type back to "xx.aid"

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  5. Bug - Variable Concept fonts do not show on screen or in output

    Mac OS 15.3.2
    Illustrator 28.4.5
    Plugins: Esko DeskPack Essentials 24.07; extensis Connect Fonts 27.0.0

    Variable Concept fonts do not show. The text box is visible when I change to View Outlines. I can select the text lines and see the colour and font information; the text does not appear on screen or in output. Our only solution is to quit Illustrator and restart. This seems to fix the view issues, but we now have to quit/restart multiple times per day.

    1 vote
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Error Illustrator no encuentra los archivos enlazados

    Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  7. Offset Path and Aligned Strokes get rendered partially with a specific handle configuration

    When a curved segment of a path has diverging handles that are oriented in different quadrants across the X axis (this is my guess), like it’s shown in the attached document and the GIF, Illustrator renders the result only up to the horizontal tangents of the path. Same thing happens if you try to toggle Align Stroke options (they seem to use the Offset math).

    Adding and extra point on the rendered segment helps, but it’s not really a solution.
    The bug is quite old and perhaps it’s time to get it fixed?

    6 votes
    0 comments  ·  Strokes  ·  Admin →
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  8. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote
    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  9. SVG保存時にスワッシュ字形等が書き出されない

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback…

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  10. Resizing problem

    Not able to resize the image

    1 vote
    1 comment  ·  Selection  ·  Admin →
    How important is this to you?

  11. The app is hard to open, and took 20 minutes

    The app is very hard to open. It took me 20 minutes to open. But when opened, I cant even make a new file because its not responding. When I open a saved ai files, its not opening just keep on reading the file. Also I already updated the app, restarted my pc several times but still not working. its really frustrating .......

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  12. Locate Object highlights the first child of a selected group instead of the group itself

    When we select a group on canvas and click the Locate Object button, the tree gets unfolded and scrolled to the group.
    But for some strange reason, the item highlighted in the tree is not the group itself, but the first child within.
    This behavior is not new (although there was a time when Ai even used to keep the layer highlighted instead), but it feels odd.

    4 votes
    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

  13. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but…

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  14. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

    1 vote
    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  15. new file - sheet sizes and templates don't load

    when I open new document, I used to be able to select a sheet size from an existing set. it was a history of recency used templates and other suggestions. now there is nothing that shows up, and in order to make new document I've been needing to open an old document, erase everything and save it down as a new document.

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

  16. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  17. Align art to pixel grid applied by default when adding vector images to CC libraries

    Steps to reproduce: Select a vector graphic in an Adobe Illustrator file and click the Add ("+") icon at the bottom of the Libraries panel. Choose "Graphic." (note: the Illustrator file containing the graphic does not have "Align art to pixel grid" applied.)

    Expected result: The newly created library asset should not have "Align art to pixel grid" applied.

    Actual result: The library asset has "Align art to pixel grid" applied.

    I'm forced to uncheck "Align art to pixel grid," close, and then re-open the library asset. This removes "Align art to pixel grid" about half the time.

    I'm on…

    2 votes
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  18. Layers palette filter grabs focus when pressing Ctrl-C

    Pressing Ctrl-C to copy something activates the focus on the filter field in the Layers palette. Using keyboard shortcuts becomes a landmine when this happens because you can inadvertently turn off layers or, in some cases, slow Illustrator way down by pasting SVG data into the field (Ctrl-V often follows pressing Ctrl-C). When the latter happens, Illustrator tries to filter by the text in the field, and it can take quite a while sometimes to regain focus enough to clear out the field. More often than not, however, I have to force quit and restart.

    A potential side effect of…

    1 vote
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  19. Automatically delete resource files using 'Export as Multiple Resources' file

    Automatically delete resource files using 'Export as Multiple Resources' file

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. 異体字を指定したグリフに対してSVGフィルタを適用するとデフォルトのグリフにフォールバックする

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. ポイントテキストをドキュメント上に作成し「ABCD」と入力し、各グリフを異体字（添付のサンプルではu+0041 nalt5等を指定）に変更する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.異体字を指定したグリフがデフォルトのグリフにフォールバックした状態でレンダリングされる。

    期待する結果
    指定した異体字のままSVGフィルタが適用される。

    実際の結果
    異体字はデフォルトのグリフに変更された状態でレンダリングされる。

    EN Translated:
    Step to Reproduce
    1. create a point text on the document, type "ABCD" and change each glyph to a alternate glyph (in the attached sample, specify u+0041 nalt5, etc.).
    2. Apply any SVG filter to the created text.
    3. The alterrnate glyphs are rendered with fallback to the default glyphs.

    Expected result
    The SVG filter will be applied with the alternate glyphs.

    Actual result
    The alternate glyphs are rendered with the glyphs changed to the default glyphs.

    3 votes
    Under Review  ·  2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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