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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8238 results found

  1. Always crashes upon clicking All Formats (*.AI; *.AIT;...) button in the Open File dialogue box

    Any time I try to open a file and ACCIDENTALLY hit the button All Formats, Illustrator freezes and stops responding. I have to close the program. This issue has been consistent across multiple versions and 2 computers, and happens every single time.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

    "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

    Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

    Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

    Comportamento esperado: ao reabrir…

    1 vote

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  3. Version 30.3 Simulate Colored Paper causes white fill to render transparent and objects off the artboard dimmed

    Revert to how it was before the latest update — where white filled objects appear white on screen and objects on the pasteboard look normal when using "simulate colored paper"

    (this happened on macOS Tahoe 26.4.1)

    2 votes

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  4. Palette Redéfinir les couleurs qui se ferme toute seule au moindre clic

    Bonjour. J'ai ce soucis depuis un moment.
    Lorsque j'ouvre la palette de modification de couleur ''Redéfinir les couleurs'' qui se trouve dans Edition/Modification des couleurs/Redéfinir les couleurs de l'illustration... dès lors que je clique sur les cercles pour les déplacer et changer la couleur, la palette disparaît. J'ai beau recommencer, dès que je touche les cercles, la palette se ferme. Impossible donc de changer les couleurs de l'illustration.
    La video en pièce jointe est très explicite.

    Si vous avez une solution, je suis preneur.

    Système MacOS 26.3.1 (a) (25D771280a) - iMac M3
    Illustrator v30.4

    Cordialement.

    2 votes

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  5. No me deja editar el punto de ancla y no deja redondear los vectores

    Por este medio solicito que arregle eso o una solucion al problema

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  6. Slow launch time

    Latest GM and Beta versions of Illustrator take far too long to launch from cold. Currently taking 15+ seconds to launch on an M2 Pro, whereas 12 months ago it was taking 3-4 seconds. Photoshop and InDesign launch faster, Acrobat Pro launches faster. This needs fixing ASAP please.

    3 votes

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    2 comments  ·  Launch  ·  Admin →
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  7. Not working GPU - not active on MAC Studio M2 Ultra

    I have a problem with GPU display on my MAC Studio 2023 M2 Ultra with MAC OS 26.4.1 TAHOE.

    • when I turn off or on the ruler display, the screen flashes black and the Display with GPU function is deactivated.
    • the same situation occurs when I have a grouped object, when I want to Edit it. The screen flashes black and the GPU does not work.

    It has been doing this since Illustrator version 30.3 after the MAC OS update to 26.4.1. I have to close the application and after reopening it, the GPU is active! But just hide the…

    1 vote

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  8. Severe selection lag on direct click (Marquee selection works fine) - Illustrator 30.3 - macOS Tahoe (M4)

    Hi everyone,

    I am experiencing a critical issue that is completely breaking my workflow in Adobe Illustrator, and I suspect it might be a specific bug in the latest version or a compatibility issue with the new hardware/OS.

    The Problem:
    Whenever I try to select any element by clicking directly on it, the program takes a long time to react, select the object, and display the bounding box (the resizing and rotation handles). This delay makes it impossible to work efficiently or even copy/paste quickly.

    The strange part is that if I select the object by dragging the cursor (marquee/area…

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  9. 「選択範囲を書き出し」でSVGを書き出す際、無関係なPNG画像が同時に出力される

    Illustrator 2024で「選択範囲を書き出し」からSVGを書き出す際、本来選択しているオブジェクトではなく、無関係なPNG画像や別のSVGデータが出力されます。

    問題のPNG画像は、
    ・アートボード上に存在しない
    ・現在開いているファイル内にも存在しない
    ・2年ほど前に使用した記憶のある画像
    ・アセット書き出しパネルにも表示されない

    という状態です。

    また、
    ・新規ファイルを作成しても再発する
    ・通常のPNG書き出しでは発生しない
    ・「選択範囲を書き出し」→SVGの場合のみ発生する

    ことを確認しています。

    さらに、出力されたSVGには、現在選択しているオブジェクト以外の無関係な内容も含まれており、意図した内容だけを書き出すことができません。

    使用環境:
    Illustrator 2024(28.7.10)
    macOS Sonoma 14.6.1

    3 votes

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  10. Navigator is not navigating

    Illustrator 30.2.1. Macbook

    In the Navigator panel so I can see my artboard and all the items in it. But when my view is for example in the upper right corner, and I click on the lower left corner, because I want my view to pan over there, it only brings me a little bit more to the left. It seems like a big bug and the Navigator is now sort of useless. In previous Illustrator editions it was working perfectly.

    2 votes

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  11. Swatches are all white

    my swatches are all white but when I click on a color it shows the actual color

    Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
    Installed RAM 64.0 GB (63.6 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

    3 votes

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  12. Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

    Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

    3 votes

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  13. Illustrator 2026 Eyedropper Leaves Previous Fill Color Hidden in Nested Objects

    In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.

    This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.

    Expected behavior:…

    2 votes

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  14. Cursor disappearing when in Illustrator after having a different app open

    I had my cursor disappearing in Illustrator whilst in split screen with Discord and Illustrator. Cursor was visible in Discord but the moment i went to Illustrator, it disappeared.

    1 vote

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  15. Cutting off bottom of page when printing

    Fix the problem of cutting off the bottom of the page when I print with Illustrator. I can save the document as a PDF and print it fine with preview, but Illustrator cuts off part of the bottom of the print. It has the incorrect print border. So stupid.

    2 votes

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    Need More Info  ·  1 comment  ·  Print  ·  Admin →
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  16. No puedo abrir un archivo pesado guardado en Cloud

    El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

    Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

    Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

    Por favor, necesito ayuda.

    2 votes

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  17. Colour Guide - Set Base Colour doesn't recognise filled object, only with a stroke

    Version 30.3 Set base colour only recognises object that has a stroke colour. Will not recognise object with only a fill colour. When trying to fill an object with a colour from the colour guide, it will only colour the object with a stroke of the selected colour.

    2 votes

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  18. カラーフォントを指定したテキストのドロップシャドウが正しく表示されない

    macOS14.7.2
    ver.30.3.

    再現手順
    1. ドキュメント上にポイントテキストを追加し「TEST STRING」と入力。
    2. Trajan Color Conceptフォントを指定する。
    3. 効果→スタイライズ→ドロップシャドウを指定する。
    4. 効果部分がドロップシャドウだけでなく、半調になったテキストが含まれる。

    期待する結果
    ドロップシャドウのみがテキストに追加される。

    実際の結果
    カラーフォントを指定したテキストはドロップシャドウ部分に不透明度が低下した状態のテキストが含まれる。

    EN
    Steps to Reproduce
    1. Add point text to the document and type “TEST STRING”.
    2. Select the Trajan Color Concept font().
    3. Select Effect > Stylize > Drop Shadow.
    4. The effect includes not only the drop shadow but also the text rendered in halftones.

    Expected Result
    Only the drop shadow is applied to the text.

    Actual Result
    Text using a color font includes text rendered with reduced opacity in the drop shadow area.

    2 votes

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  19. Shift-clicking in Layers doesn't select range if filter is used

    I have dozens if not hundreds of elements I need to select in a document. I can get them into a contiguous list in the Layers panel with a filter, but this breaks range-selection.

    Screen grab attached, showing clicking behavior with the Shift key held down, with and without a filter in effect.

    2 votes

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    1 comment  ·  Layers  ·  Admin →
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  20. Copy via Layers panel “target” selection doesn’t populate external clipboard (works only with Selection Tool)

    When selecting objects using the target (circle) icon in the Layers panel, copy/paste works inside Illustrator but fails when pasting into external applications (e.g. Figma, TextEdit).

    The same objects, when selected using the Selection Tool, copy/paste correctly across apps.

    Tested on AI 30.3 & 29.8.6 on Mac Tahoe 26.3.1

    Steps to reproduce
    - Create a simple shape (e.g. rectangle or circle)
    - In the Layers panel, click the target icon (circle) for the object
    Press Cmd+C
    - Switch to another app (e.g. Figma, Sketch, TextEdit, browser)
    Paste (Cmd+V)

    Actual result
    - Nothing is pasted in external applications
    - Clipboard appears…

    3 votes

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    2 comments  ·  Selection  ·  Admin →
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