7725 results found

1. Extrude on the 3D Materials panel is inaccurate.

   The extrude function does not extrude by the amount I type in.
   It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.

   I find it eliminates the usefulness of the whole 3D Materials panel.

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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2. Exporting to multiple screen formats results in pixel offset when exporting images

   The 'png, jpg, webp' files exported using the 'export to multiple screen formats' method show a 1-pixel offset.

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3. The Illustrator was not responding every time I tend to save new file

   Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

   I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

   I hope you can assist me with this problem.

   OS: Windows 10
   Illustrator version: 29.1 and even the 28.7.3

   Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

   I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

   I hope you can assist me with this problem.

   OS: Windows 10
   Illustrator version: 29.1 and even… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Sizes of exported PNG files differ depending on the method used

   Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. CPU Preview Forced when Apple Wide Color images placed

   Bug:
   - Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
   - Note that the preview mode switches to "CPU" and you are unable to switch back.
   - Restarting Illustrator has no positive effect.

   Workaround:
   - Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.

   Expected Behaviour:
   - Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will have to adapt to manage, allowing the user to make an informed choice.

   My setup:
   - Illustrator 29.2
   - Mac OS 15.1.1
   - Macbook M4 Pro Max, 64GB RAM, 2TB SSD

   Bug:
   - Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
   - Note that the preview mode switches to "CPU" and you are unable to switch back.
   - Restarting Illustrator has no positive effect.

   Workaround:
   - Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.

   Expected Behaviour:
   - Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will… more

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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6. Why the the FONT i used are NOT LONGER AVALIABLE in Adobe premiere pro?

   Hi Adobe community, a few weeks ago I updated a new Adobe Premiere version and since then the font I was using has changed and I can no longer find it among those available. The fonts I need are: Algerian, BlackadderlITC-Regual, Garamond-Italic, Onyx. I try to find these fonts as if they were extensions from the official Adobe page but I couldn't find the Algerian font in this way either... Can anyone help me or give me advice? Thanks a lot!

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. cambio de la unidad metrica

   Buenos dias chicos a ustedes no les sucede que cuando van a crear un nuevo documento y ejemplo si tenia la unidad metrica en milimetros y la cambias a centimetros o pulgadas se les regresa a milimetros creo que es algun error en programa o no se, vengo aqui a sugerir ya para que se haga una revision de eso y se pueda corregir, saludo

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8. Tip popup when zooming in and out (Alt key while brush is selected)

   Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.

   'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'

   It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the smoothing works, please let me get rid of this.

   Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.

   'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'

   It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the… more

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9. [ExtendScript] Rasterizing group creates two rasterItems

   1. MacOS 15.2.
   2. Adobe Illustrator 29.1
   3. Open demo document (attached) and run script (below).
   4. Should create one RasterItem, but instead creates two.

   Test Script (for use on attached test file):

   
   (function () {
   
       var doc = app.activeDocument;
       var item = doc.groupItems[0];
   
       // Raster Options
       var rasterOpts = new RasterizeOptions;
       rasterOpts.resolution = 192;
       rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
       rasterOpts.backgroundBlack = false;
       rasterOpts.clippingMask = false;
       rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
       rasterOpts.convertTextToOutlines = false;
       rasterOpts.includeLayers = false;
       rasterOpts.padding = 0;
       rasterOpts.transparency = false;
       rasterOpts.convertSpotColors = true;
   
       doc.rasterize(item, item.geometricBounds, rasterOpts);
   
       var count = doc.rasterItems.length;
   
       if (count > 1)
           alert('The rasterization created two images but should have created only one.');
   
   })();
   
   
   

   See also this forum post.

   Edit: Note that the resolution (greater than 191) and the exact position of the group's path items makes a difference.

   1. MacOS 15.2.
   2. Adobe Illustrator 29.1
   3. Open demo document (attached) and run script (below).
   4. Should create one RasterItem, but instead creates two.

   Test Script (for use on attached test file):

   
   (function () {
   
       var doc = app.activeDocument;
       var item = doc.groupItems[0];
   
       // Raster Options
       var rasterOpts = new RasterizeOptions;
       rasterOpts.resolution = 192;
       rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
       rasterOpts.backgroundBlack = false;
       rasterOpts.clippingMask = false;
       rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
       rasterOpts.convertTextToOutlines = false;
       rasterOpts.includeLayers = false;
       rasterOpts.padding = 0;
       rasterOpts.transparency = false;
       rasterOpts.convertSpotColors = true;
   
       doc.rasterize(item, item.geometricBounds, rasterOpts);
   
       var count = doc.rasterItems.length;
   
       if (count > 1)
           alert('The rasterization created two images but should have created only one.');

   … more

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   2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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10. Now the Space Bar Doesn't Work for Text in Mac Sequoia

    Every time I launch AI on a Mac Sequoia OS, something in AI will not work right. This morning, the spacebar no longer adds space between words in text. What's so frustrating is you never know what shortcut/tool will fail when using Adobe products in Mac Sequoia OS. Please fix these problems. Thank you.

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11. Some shortcuts don't work with Mac Sequoia 15.2 OS

    The spacebar does not resize something when drawing. Instead it brings up the properties box and sounds an error alarm on the Mac Mini Pro M4. Additionally, the keyboard shortcuts, such as M or H, stop working mid program. The up/down keys don't change the number of sides while drawing a polygon. I'm running version 29.1 I've already disabled any spacebar shortcuts native to the OS. Even running in safe mode, Adobe creative cloud programs have incompatible shortcuts with Mac Sequoia.

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12. Outline Preview & CPU preview not working (cause canvas freezing)

    Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
    I have tried in illustrator 28, it is worked normally.

    Operating system:
    Windows 11 23H2
    Ryzen 5 7535HS
    RTX 2060

    Illustrator Version: 29.0

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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13. Cursor/mouse glitching/flickering when moving around artboard/objects

    Any time I go to make an edit, add an element, move an object, or move my cursor around over my content/artboard my cursor glitches and rapidly switches between tool symbols. I am still able to use illustrator and each tool performs how its supposed to however the cursor glitching is troubling when making adjustments/resizing things. I have restarted my computer and quit the application as well and nothing seems to work. I am using Illustrator 2025.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Canvas melts, as if animated

    I have encountered a weird bug. Issue happened after the current update.

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. Unidentified dash / gap values get shown as zeroes

    Make a simple test (as demonstrated in the attached GIF).
    Make sure you test this after relaunching Illustrator.
    Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

    A. Create a new document based on Web document profile
    B. Create a simple rectangle
    C. In the Stroke panel enable Dashed Line option

    The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

    D. Now create a document using Print profile
    E. Create a rectangle
    F. Enable Dashed Line once more

    Looks the same, right?

    J. Go to Preferences again and change the General units to Millimeters.

    Look at the dash-gaps values — for some reason all values but one are now zeros!
    While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

    K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

    Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
    And if you select the original one — it suddenly has only the first value dash set, and not all of them.

    So Ai just lies.
    For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

    This causes us to believe the dash settings are not what they are.
    And while it seems like rare occurrence — no, it happens regularly, and it sucks.

    Please fix it.

    Make a simple test (as demonstrated in the attached GIF).
    Make sure you test this after relaunching Illustrator.
    Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

    A. Create a new document based on Web document profile
    B. Create a simple rectangle
    C. In the Stroke panel enable Dashed Line option

    The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

    D.… more

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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16. Abnormal deformation coordinates of the envelope for a live text

    After the deformation of the text envelope, the mouse wheel changes the bending value and the object coordinates shift. See video:

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    4 comments  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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17. Adobe help support pop up is so obstructive

    When using Adobe illustrator, the software crashes for a short amount of time and will redirect you in browser to the website of the learn and support of adobe. It makes the workflow slow, and its frustrating at the same time.

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18. User interface - Not keeping color choice on re-open

    The level of user interface color choice does not sustain itself on re-launch of the application

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19. I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

    I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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20. Appearance items loose focus when get an effect assigned

    When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.

    If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.

    ...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852

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