8327 results found

1. Intermittent bug: Properties panel causes objects to flip vertically when changing height or width

   I encountered an intermittent bug in Adobe Illustrator where changing the Height (H) value of an object in the Properties panel → Transform section causes the object to unexpectedly flip vertically.

   The issue appears to affect the Transform controls inside the Properties panel specifically.

   The same operation performed using the standalone Transform panel (Window → Transform) works correctly.

   What happened:

   While working normally in Illustrator, I selected an object and changed its height using:

   Properties → Transform → H

   Instead of simply resizing the object vertically, Illustrator unexpectedly flipped the object vertically.

   For example, an object containing text or directional artwork would become upside down after changing its height.

   Important observations

   I initially suspected that this might be caused by the object itself, such as a negative scale, an inherited transformation, a rotated object, or a corrupted bounding box.

   However, I was able to determine that this was not the case.

   The issue also occurred with a completely new rectangle in a completely new Illustrator document.

   I then performed the same height adjustment using:

   Window → Transform

   The object resized normally and did not flip.

   This indicates that the issue appears to be isolated to the Transform controls within the Properties panel.

   The issue is intermittent

   Unfortunately, I cannot currently reproduce the problem reliably.

   It occurred sporadically during normal use. After I noticed the behavior, I tested it several times, including with a new document and a new rectangle, but the issue eventually stopped occurring.

   I completely quit Illustrator and restarted it. After restarting, the Properties panel behaved normally again.

   I did not make any changes to the document or artwork before restarting Illustrator.

   Current behavior

   After restarting Illustrator, I have not been able to reproduce the problem.

   This makes me suspect that the issue may involve a temporary internal state of the Properties panel or Illustrator's transformation system rather than a problem with the document or artwork.

   What I was able to establish
   The problem occurred in a new Illustrator document.
   The problem occurred with a newly created rectangle.
   The problem occurred when changing Height (H) through the Properties panel.
   The object unexpectedly flipped vertically instead of simply resizing.
   The standalone Transform panel worked correctly.
   The problem disappeared after completely restarting Illustrator.
   The problem is intermittent and currently cannot be reproduced reliably.
   Expected behavior

   Changing the Height value in:

   Properties → Transform → H

   should only change the object's vertical dimensions while maintaining its original orientation.

   Workaround

   When the problem occurred, using:

   Window → Transform

   instead of the Properties panel worked correctly.

   Completely restarting Illustrator also resolved the issue.

   Illustrator version

   I am using the latest/current version of Adobe Illustrator available at the time of this report on macOS.

   Possible cause:

   I suspect that the Properties panel may occasionally enter an incorrect internal transformation state, potentially causing a negative Y scale or an unintended vertical reflection when applying a height change.

   The fact that:

   • the standalone Transform panel works correctly,
   • the problem also occurs with newly created objects and documents, and
   • restarting Illustrator resolves the problem

   seems to indicate that this is an intermittent Illustrator UI/transformation bug rather than an issue with the artwork itself.

   Please investigate whether the Transform controls in the Properties panel can occasionally apply an unintended vertical reflection when changing an object's height.

   I encountered an intermittent bug in Adobe Illustrator where changing the Height (H) value of an object in the Properties panel → Transform section causes the object to unexpectedly flip vertically.

   The issue appears to affect the Transform controls inside the Properties panel specifically.

   The same operation performed using the standalone Transform panel (Window → Transform) works correctly.

   What happened:

   While working normally in Illustrator, I selected an object and changed its height using:

   Properties → Transform → H

   Instead of simply resizing the object vertically, Illustrator unexpectedly flipped the object vertically.

   For example, an object containing text or directional… more

   2 votes

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   2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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2. オブジェクトの移動時にShiftキーやOptionキーを押した際にオブジェクトが表示されない

   1. Mac OS 15.6.1
   2. 選択ツール（V）でオブフェクトを選択し、ドラッグで移動中、Shiftキー（またはOptionキー）を押した
   3. 今まではオブフェクトをドラッグで移動させ始めてからShiftキー（またはOptionキー）を押せば、水平垂直および45度方向にオブジェクトが移動する様子がリアルタイムで描画されており、そうした挙動を想定していた
   4. バージョン30.8にアップデートした後、上記の3.とは異なる挙動となった。具体的にはオブジェクトを選択して移動させる際、オブジェクトを選択してドラッグしている最中にShift（またはOptionキー）を押すと、オブジェクトの表示位置が元の位置に戻ったまま固定されてしまう。オブジェクトを選択し、ドラッグせずにShift（またはOptionキー）を押した後にドラッグを開始すると、従来通りオブジェクトが移動していく様子が描画される。 オブジェクトの移動は最も多く使用する作業なので、大変困っています。できるだけ速く以前と同じ動作になるよう改善を求めます。
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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   ご報告いただきありがとうございます。

   
   

   弊社側でサーバーの設定を変更いたしました。変更を反映させるため、お手数ですがアプリケーションを一度再起動し、問題が解決したかどうかをお知らせいただけますでしょうか。弊社側でも修正の確認は行っておりますが、お客様側でもご確認いただければ幸いです。

3. Relink not working as expected

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the "link" checkbox now becomes available and is unchecked. This is inconvenient, because it means I cannot use my keyboard workflow to get through the dialogue and must switch between mouse and keyboard times for each placement. (I need to write a script to place lots of images, but that's beside the point.)
   CONVERESELY, when I navigate in the filename list to the actual file I want to place and CLICK on it, it automatically activates the "link" checkbox and it is checked by DEFAULT, which is what I want, but I don't think I should have to do this every single time I want to place something, especially when I'm placing 20-100+ images at a time.
   Furthermore, the options for which images to replace are limiting, because it asks me if I want to replace one image or all, but it only allows me to include the images that are identical to each other. I then have to select a new set of images to replace them if they are not duplicates of the original image. this workflow is very clunky. Please fix it! Thanks. :)

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Broken Link / Gaussian Blur dialogs displayed together make Illustrator UI disabled

   I’ve been experiencing this Illustrator bug for years, and it has consistently behaved the same way.

   It only happens when I already have one or more Illustrator documents open and then open another file with a broken/missing linked image. If a Gaussian Blur progress window appears in front of the missing-link warning, Illustrator becomes stuck afterward: the dialogs disappear, but the canvas can no longer be interacted with and nearly all menu commands are grayed out. I can still save using cmd+s, and switch between documents, but can’t interact with anything on the canvas. Can click the toolbar too, but it doesn’t change the cursor.

   If the Gaussian Blur progress window stays behind the missing-link warning, the problem does not occur.

   It also never happens when the affected file is the first document opened after launching Illustrator.

   I am currently able to reproduce this in Illustrator 30.7 on macOS.

   I’ve been experiencing this Illustrator bug for years, and it has consistently behaved the same way.

   It only happens when I already have one or more Illustrator documents open and then open another file with a broken/missing linked image. If a Gaussian Blur progress window appears in front of the missing-link warning, Illustrator becomes stuck afterward: the dialogs disappear, but the canvas can no longer be interacted with and nearly all menu commands are grayed out. I can still save using cmd+s, and switch between documents, but can’t interact with anything on the canvas. Can click the toolbar too, but… more

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   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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5. Artboard Names changes revert if names are tabbed between.

   When updating multiple artboard names via the Artboards Panel, pressing Tab advances to the next artboard name. However, if multiple artboard names are changed this way, and the changes are reflected in the panel, these changes are not reflected in the export artboards panel, and clicking in to edit any artboard name again causes them all to revert to their previous names.

   Illustrator 30.7 (this has been a persistent issue since 24)
   Apple Mac Studio M1 Max

   2 votes

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   Need More Info  ·  4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. Ai comes with scale error/warning too early

   When trying to scale down a big group of paths, by double clicking the scale tool to enter a numerical value, Ai starts to complain - it seems to assume that I want to scale up (maybe due to the last scale value used). Please let the function wait for user input, before complaining.

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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7. Strange behaviour when outlining COLRv1 fonts

   I have been running into some issues with COLRv1 fonts when turning them into outlines: The normal font renders as intended, when outlined some colours turn off one of the RGB channels (turning white to yellow). See the example in the screenshots where the white (circled) is turned into yellow. This is independent from the "yellow palette" of the letter, in other COLRv1 fonts white also turns into full RGB yellow.

   See Nabla as an example:
   https://fonts.google.com/specimen/Nabla

   I don't believe this is caused by the "white" (as the error also turns, for instance, black into blue, removing a single RGB channel as well). I suspect it's converting the layers (of which the colorfont is constructed) in a faulty way.

   This happens in Illustrator '26 (30.3 to 30.7), but I have also seen it happen in Illustrator '25, though only rarely. It doesn't happen in CMYK files: only RGB files and regardless of color space.

   Noto Emoji also creates a lot of rendering bugs, but as I haven't created the font I don't know much of it's construction. But perhaps good to take along. This font also includes some gradients which are flattened to bitmaps in a RGB file. See the hat and hair of the 🏌️ emoji when outlined [ Golfer (U+1F3CC) ].

   https://fonts.google.com/noto/specimen/Noto+Color+Emoji

   I have been running into some issues with COLRv1 fonts when turning them into outlines: The normal font renders as intended, when outlined some colours turn off one of the RGB channels (turning white to yellow). See the example in the screenshots where the white (circled) is turned into yellow. This is independent from the "yellow palette" of the letter, in other COLRv1 fonts white also turns into full RGB yellow.

   See Nabla as an example:
   https://fonts.google.com/specimen/Nabla

   I don't believe this is caused by the "white" (as the error also turns, for instance, black into blue, removing a single RGB… more

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   3 votes

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Saved file reopens with some layers and data missing

   After saving my work and reopening the file later, some layers and data are missing. Around 40% of my completed work is disappearing, even though the file was saved properly.

   Please help me recover the missing data and identify the cause of this issue.

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   2 votes

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Color of font randomly changes when opening file

   Tahoe 26.6.1
   Illustrator v 30.7
   I open a file I was just working on only 5 minutes prior to find that more than 75% of my text has changed color to a random color in my swatch panel. This has been happening consistently since updating to the latest version about 15 days ago. I can even see the color change when I hit space bar to preview the file before opening it. The PDF versions of the files remain fine, no random color changes.

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   3 votes

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Illustrator 29.6.1 (Windows) crashes ~30 s after launch since Aug 17 — unhandled C++ exception (std::bad_function_call) in dunamis-ingest.dl

    Environment
    - Illustrator 29.6.1 (x64), Windows Server (EC2), 11 machines in a print-automation pipeline
    - Illustrator is driven via COM/ExtendScript (headless typesetting), hundreds of short sessions per day
    - No local changes on any machine: last Windows update Dec 2025, no reboots since Jun 25, no font/plugin/preference changes, Illustrator binary unchanged since Jul 2025

    Symptoms
    - Starting the evening of Aug 17, 2026 (KST), Illustrator began crashing on all machines simultaneously. Daily crash counts across the fleet: ~0–5 (baseline) → 34 (Aug 17) → 90 (Aug 18) → 366 in half a day (Aug 19).
    - Crashes occur regardless of document content (plain JPG/PNG/PDF inputs, different files every time), typically ~30 seconds after the Illustrator process starts (crsessionduration=30 in the Adobe crash report), i.e. right when telemetry upload kicks in — not tied to any specific operation.
    - Two visible failure modes, both consistent with the process dying mid-flight:
    - The remote procedure call failed returned to our COM automation while a script is running
    - Server execution failed (0x80080005) when the process dies during startup, before COM registration completes
    - Windows Event 1000 entries show faulting module ntdll.dll, exception 0xc0000374 (heap corruption).

    Crash signature (from Adobe Crash Reporter XML)

    RaiseException
     <- CxxThrowException (0xe06d7363, unhandled C++ exception)
     <- std::_Xbad_function_call
     <- dunamis_http_onResponseHeaders   (dunamis-ingest.dll 1.47.2.0)
     <- dunamis_http_onResponseHeaders
     <- wininet
     <- ntdll thread pool
    

    An empty std::function is being invoked inside dunamis-ingest.dll's HTTP response-headers callback on a WinINet worker thread. The heap-corruption (0xc0000374) buckets appear to be the same defect surfacing differently (use of a freed callback object instead of an empty one).

    Why we believe the trigger is server-side
    - dunamis-ingest.dll 1.47.2.0 has been on these machines for a long time; the crashes started on all machines at the same time with zero local changes.
    - The endpoint hard-coded in the DLL is cc-api-data.adobe.io (verified by string extraction from the binary).
    - Workaround that stops the crashes: blocking cc-api-data.adobe.io (plus crs.cr.adobe.com / log.cr.adobe.com / crlog-crcn.adobe.com) via the hosts file → 127.0.0.1. With the connection refused immediately, the response callback never fires and the crashes stop on blocked machines while unblocked machines keep crashing.
    - Account-level usage-data opt-out is only a partial mitigation (it appears to stop auth events but not anonymous events), consistent with what was reported for Lightroom (below).

    Likely related report
    The Lightroom thread "Lightroom Desktop on macOS freezes & crashes at launch and export" documents a defect in the same GrowthSDK/Dunamis ingest client (uncontrolled retry loop against cc-api-data.adobe.io/ingest, fixed or mitigated in Lightroom 9.5). This Illustrator crash looks like another defect in the same ingest client's response handling, triggered by whatever changed on the ingest service around Aug 17.

    Ruled out
    Windows updates, WebView2 runtime updates (module not even loaded in the 30-second sessions), CCXProcess version (machines on different versions crash identically), third-party plugins/DLLs (WER module list contains only standard modules), document content (inputs are ordinary files, never the same one twice).

    Ask
    1. Please check what changed on the cc-api-data.adobe.io ingest service around Aug 17, 2026 — response shape/headers appear to drive an empty-function-call in dunamis-ingest.dll 1.47.2.0's onResponseHeaders path.
    2. Please fix the client to tolerate this (null-check the callback / handle error responses), as blocking a telemetry endpoint at the hosts level shouldn't be required to keep Illustrator alive.

    I can provide the full Adobe Crash Reporter XML, WER reports, and Event Log extracts on request.

    Environment
    - Illustrator 29.6.1 (x64), Windows Server (EC2), 11 machines in a print-automation pipeline
    - Illustrator is driven via COM/ExtendScript (headless typesetting), hundreds of short sessions per day
    - No local changes on any machine: last Windows update Dec 2025, no reboots since Jun 25, no font/plugin/preference changes, Illustrator binary unchanged since Jul 2025

    Symptoms
    - Starting the evening of Aug 17, 2026 (KST), Illustrator began crashing on all machines simultaneously. Daily crash counts across the fleet: ~0–5 (baseline) → 34 (Aug 17) → 90 (Aug 18) → 366 in half a day (Aug 19).
    - Crashes occur… more

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11. Sampling a color from a layer below a placed PDF picks white, unlike previously

    Have a layered file. Top file is a linked PDF with linework. Below that layer are colours. When I want to eyedrop a colour from the layer below for a new object, while it samples the colour correctly it turns the object white instead of the colour sampled. The only work around is to turn off the linked PDF layer on top and it will sample it correctly. This was never an issue in previous versions and is very frustrating.

    2 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Illustrator 30.7 Bug – First Color in Recolor Artwork “Current Colors” Incorrectly Appears Gray

    After updating Adobe Illustrator to version 30.7, I am experiencing an issue with the Recolor Artwork feature. The first/original color in the Recolor Artwork panel is being displayed as gray, even though the actual artwork color is green.

    Before the update, the color was correctly recognized and displayed as green. This issue appears to have started after installing the latest Illustrator update.

    Expected behavior: The original color should be correctly recognized and displayed as green in the Recolor Artwork panel.

    Actual behavior: The first/current color is incorrectly displayed as gray, which affects the recoloring process and makes it difficult to work with the correct original color.

    I have attached screenshots showing the issue. Please investigate this as a possible bug introduced in Illustrator 30.7.

    After updating Adobe Illustrator to version 30.7, I am experiencing an issue with the Recolor Artwork feature. The first/original color in the Recolor Artwork panel is being displayed as gray, even though the actual artwork color is green.

    Before the update, the color was correctly recognized and displayed as green. This issue appears to have started after installing the latest Illustrator update.

    Expected behavior: The original color should be correctly recognized and displayed as green in the Recolor Artwork panel.

    Actual behavior: The first/current color is incorrectly displayed as gray, which affects the recoloring process and makes it difficult to… more

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    Completed (Comments Open)  ·  9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Illustrator cannot recognize my Creative Cloud account without internet, hours of work lost!!!!

    Illustrator has no internet connection and then closes all my files without giving me the option to save. I have a company Adobe Creative Cloud account, but when the internet connection goes down, Illustrator seems unable to recognize or verify that I have an active Creative Cloud account. Instead, it closes Illustrator and all my open files without giving me any option to save my work.

    This is extremely frustrating and unacceptable. I had been working for several hours, and I lost all of that work because Illustrator could not verify my account while offline.

    Even if an internet connection is temporarily unavailable, Illustrator should recognize that I have a valid Creative Cloud subscription and allow me to continue working or, at the very least, give me the option to save my files before closing the application.

    Losing hours of work because of a temporary internet connection issue is simply not acceptable for professional software.

    Illustrator has no internet connection and then closes all my files without giving me the option to save. I have a company Adobe Creative Cloud account, but when the internet connection goes down, Illustrator seems unable to recognize or verify that I have an active Creative Cloud account. Instead, it closes Illustrator and all my open files without giving me any option to save my work.

    This is extremely frustrating and unacceptable. I had been working for several hours, and I lost all of that work because Illustrator could not verify my account while offline.

    Even if an internet connection… more

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14. Image Tracing accuracy decreased in version 2025

    The accuracy of image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.
    A similar problem happened with the Pencil: https://illustrator.uservoice.com/forums/601447/suggestions/48978824

    10 votes

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    14 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Eyedropper with Shift held doesn’t pick the rendered stroke color unless clicked very precisely into path

    If I have an outside stroke (thick enough for clarity, like in the GIF), I can’t use Shift-mode with the Eyedropper tool to pick the color from the actually rendered stroke — I have to click very precisely the path itself, or I get the fill color. Same with the inside stroke.

    With a normal center-aligned stroke the half within the path gives the fill’s color, and the outside half gives the stroke’s one.

    All three are wrong. Shift should force the tool to pick the color directly under the cursor, the one that is rendered.

    Thanks to Oleg Krasnov for spotting this.

    If I have an outside stroke (thick enough for clarity, like in the GIF), I can’t use Shift-mode with the Eyedropper tool to pick the color from the actually rendered stroke — I have to click very precisely the path itself, or I get the fill color. Same with the inside stroke.

    With a normal center-aligned stroke the half within the path gives the fill’s color, and the outside half gives the stroke’s one.

    All three are wrong. Shift should force the tool to pick the color directly under the cursor, the one that is rendered.

    Thanks to Oleg Krasnov… more

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    3 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Scribble Effect Not Showing Up in Menu, But Still Accessible

    Before, the Scribble effect used to be found under Effects > Stylize. In the 2026 version, it's gone. Only Glowing Edges appears under Stylize. But when I search for Scribble by hitting the magnifying glass icon and typing it in, I can access the effect and still use it. Some people still use this effect for making ikat-inspired shapes, for example...I think it was removed from the menu by accident. Please readd it under Effects > Stylize.

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    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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17. SVG fehlende Pfade beim öffnen/importieren

    MacOS: 26.5.2 (25F84)
    Illustrator 30.7

    SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
    Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.

    (leider kann das svg nicht angehängt werden!?)

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Libraries show a generic font in thumbnails instead of actual ones

    My libraries now all update to having this generic font when I upload designs with text. And online, all my previously saved designs now all have the same font rather than the fonts they were previously. When I drag them back onto an artboard, they convert back into the previous font, so it's something to do with the libraries preview, I believe.

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    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Reflecting a JPG freezes the program

    When I try to reflect a JPG it freezes and program gets frozen. It never happened before, but now it doesn’t work.

    1 vote

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    Need More Info  ·  0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Eyedropper not copying font style from source to target on Mac when Option key is held

    The Eyedropper also not lifting font style from source to target when holding down option key on Mac.

    2 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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