Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Width Stroke gets lost with Draw Inside mode

    When we draw inside an object the stroke from the object loose any width variations, that feature will help a lot.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Strokes  ·  Flag idea as inappropriate…  ·  Admin →
  2. Objects copied to clipboard are not preserving SVG Format as expected

    Objects copied to clipboard do not have the same SVG formatting as previous versions of Illustrator when pasted as text to other programs.

    Illustrator has a feature that lets you copy objects to your clipboard and paste them to other programs as SVG code. This is found under Preferences > Clipboard Handling > Include SVG Code.

    2021 (25.4.1) isn't handling the SVG code as 2020 (24.3) and previous versions did. Instead of neatly formatted SVG code, you get an unformatted mess that is... just a mess. I don't know if this is even XML.

    Is there some obscure setting that…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Zero height or width prevents using shape panel to adjust

    If you set a rectangle's height or width to zero in the Shape panel, you cannot change it back again to a non-zero value. The object remains a rectangle, so you can use the UI and a mouse to grab and expand the shape, after which the Shape panel works as expected. (I did not test what happens if you set both dimensions to zero, but this is an edge case in any event, since I discovered it only accidentally because some values in my data set are zero.)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fonts Syncing

    I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.

    I'm at a loss. Any ideas?

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
  5. Recolor tool

    The Recolor Tool Appears to be cut off and can't move up. Can someone help with this issue?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Screen bug

    Hi there!
    I recently bought a monitor Dell 27" P2719H and the status bar doesn't appear in the right place as you can see in the attached picture, but on the Dell G3 notebook screen, the status bar works properly.

    Operating system - Win 10 Pro 64 bits
    Illustrator Version - 25.4.1 64 bits
    Monitor - Dell 27" P2719H
    Notebook - Dell G3 15 3500 (Core i7-10750H, RTX 2060, RAM 16GB, 64 bits)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. [Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  8. Action Does not saving the SPOT Color attribute

    Action Does not saving the SPOT Color attribute.

    WHY IT IMPORTANT?

    All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on

    So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Actions  ·  Flag idea as inappropriate…  ·  Admin →
  9. M1 mac - green button dropped down

    When change window to maximum size with M1 mac (version 11.6). Red and Yellow buttons is gone, and Green button is dropped down.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Illustrator 25.4.1 Generating constant 105MB log files into com.adobe.dunamis folder and filling up hard drive

    When I am working in Illustrator, my fan starts to run and Illustrator generates multiple log files per minute in the com.adobe.dunamis folder. Each log file is roughly 105MB and before I was able to pinpoint what was going on, it filled my hard drive with 750GB of log files. If I close Illustrator and reopen it, it stops for awhile but I haven't been able to pinpoint what triggers the start of the log file generation – it isn't consistently doing it, but it does occur multiple times per day.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Alt-scroll zoom is broken when using the new rotate view tool

    When using the new Rotate View Tool (v25.4.1) to rotate the view to e.g. 90°,
    alt-scroll zooming doesn't zoom to the mouse pointer and the scroll bars are hyper sensitive.
    Please see this screen recording:
    https://www.dropbox.com/s/2127o6786unbgf7/Screen%20Recording%202021-10-04%20at%2011.03.29%20PM.mov?dl=0

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. 保存時のエラー

    保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存(コマンド+シフト+S)を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ(コマンドD)を押すとエラーになる。

    もう一つ
    保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた操作での検証をいたしました。

    保存コマンド実行時に、ショートカットで他のコマンドを実行しようとしているために、操作エラーのメッセージウィンドウが表示されますが、そのウィンドウのことでしょうか?
    これは不明エラーではなく、アプリの警告メッセージですので、ウィンドウを閉じれば、また操作に戻れる、正常な動きになります。

    また、保存形式選択後にフォルダを選択すると、ファイル名がフォルダと同じ名前になるという問題ですが、再現できませんでした。

    もし、「エラーがアプリの仕様の警告メッセージではなく、不明なエラーなどのメッセージ」の場合は、お手数をおかけしますが、画面の動画などを添付してください。

    また、ファイル名の問題が再現するようでしたら、お使いの Illustrator のバージョンとご使用マシンの OS バージョン、および動画を添付してください。

    以上、よろしくお願いします。

    Illustrator チーム

  13. Color changed automatically

    Posts screenshots of saved files every 3 days. It is a clipboard without any additional work. The color automatically darkens slightly. An ever-increasing problem is causing major problems with our schedules. Please come up with a way to solve it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  14. Saving shows as unsaved

    After saving on illustrator, I still have an asterisk next to my files - meaning every time I close a file I get asked whether I want to save it or not. And even sometimes after clicking yes when closing a file it doesn't close the document and I have to click no.

    This has been happening for a few months for me and definitely creates confusion.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  15. (Align to) broken more than not

    Illustrator version 25.4.1
    Mac 10.15.7

    (Align to) works SOMETIMES, and other times not so much. Doesn't matter if it's set to align to artboard, objects, or selected. Currently can only get it to work properly by shutting down & restarting every time I need to center something after successfully working ONCE. Here's what happens;

    1. Layer 1, align to center, worked.
    2. Layer 2, align to center, art moved 4 inches to right.
    3. Layer 2, align to center, art moved 4 more inches to right.
    4. Layer 2, align to left, art does nothing.
    5. Layer 2, align to center, art moves another 4…
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Align  ·  Flag idea as inappropriate…  ·  Admin →
  16. GreyScreen

    When i start Illustrator it opens as usual. But when its open i have this greyscreen and can not make new docusment or open anything. Pls help

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  17. Closing and saving files is very laggy

    Closing an .ai File without changes takes up to seven seconds, freezing the whole app in the process. This is terrible!

    My example file contains 3 layers and about 15 simple objects. It shouldn't be any problem to at least maintain operability during the closing. Very annoying.

    Win10x64 / Threadripper 1950x / 64GB RAM / GTX Titan Black / dual monitors / 1 USB Monitor / All SSD drives.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't modify brush size neither use basic stroke

    Every time I try to use brush with any size, it makes 1pt strokes. And when I try to use basic brush, it makes other strokes like caligraphic or caracoal.

    I already closed the program and opened it again but doesnt work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Brushes  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't Type on Text Tool

    Whenever I click on the Text tool and i type a word. it doesn't show. But I see what i type on the layers folder. But the actual artboard it doesn't showup

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
  20. 配置画像のリンク切れ

    macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal

    intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
    またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
    改善策をおしえてください。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「パッケージ出力されたデータの画像リンクが外れている(またリンクが一括更新されない)」という現象ですが、ver.25.4.1(macOS / Windows)では再現いたしませんでした。

    お手数ですが、以下のヘルプページをご覧いただき、今一度、パッケージの設定をご確認ください。
    【ファイルのパッケージ】https://helpx.adobe.com/jp/illustrator/using/package-files.html

    もし、設定に問題がなく現象が発生するようでしたら、最新版(ver.25.4.1)でお試しください。

    よろしくお願いいたします。

    Illustrator チーム

  • Don't see your idea?

Feedback and Knowledge Base