Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Smart guides don't work
My smart guide isn't working, I tried every single way. Still didn't work, so frustrating.
1 vote -
New file closes when I create a document
Can't create a new file, the tab closes instantly and I can't choose the size and create it
1 vote -
Back with a vengeance: Constrain (shift key) doesn't work with Smart Guides turned on
This is an older bug that was fixed a while ago but seems to be back with a vengeance.
It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.
See this link:
When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…
2 votes -
Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
Stroke arrowheads mislabeled
When changing the arrowheads on a stroke, the dropdown option images don't match the actual icon for the stroke arrowhead. It seems the the same arrowhead icon is previewing in the dropdown for multiple different selections. What you select is not what you get.
2 votes -
オプティカルカーニングのテキストにタブを設定しても揃わない - Optical kerning text does not align when tabs are set
「文字間のカーニング：オプティカル」のテキストに「タブ」パネルで「タブ位置」と「リーダー」を設定しても、タブの位置で文字が揃わない。
MacOS Monterey（12.7.4） + Illustrator 2024（28.4.1）
再現手順:
1. テキストオブジェクトに文字パネルで「文字間のカーニング：オプティカル」を設定する
2. 「タブ」パネルで「タブ揃え」、「タブ位置」、「リーダー」を設定する期待された結果:
指定したタブ揃え・タブ位置でテキストが揃う実際の結果:
指定したタブ揃え・タブ位置でテキストが揃わない回避方法:
・テキスト中のタブのみに「オプティカル」以外のカーニングを設定する
・タブを設定したテキストでは「オプティカル」以外のカーニングを利用する「オプティカル」以外のカーニングを利用すれば回避できますが、フォントや文字の内容によっては「オプティカル」を使いたいこともあります。その都度タブのみに「メトリクス」等を設定するのは手間がかかります。また、「リーダー」に記号等を設定しなければテキストは揃いますが、それではタブの機能を利用する意味がありません。
InDesignにも同様の機能がありますが、カーニングの設定が何であれテキストの位置はタブ位置で揃います。
ユーザーの工夫で回避するのではなく、Illustrator側が改善すべき挙動だと考えます。---Use translation tools---
When "Tab" and "Leader" are set on optical kerning texts, texts are not aligned at the tab position.
Steps to reproduce:
1. set optical kerning to the text.
2. set tab alignment, tab position, and leader in the "Tabs" panel.Expected result
Text is aligned at the specified position.Actual result:.
Text is not aligned at the specified position.Workaround
- Set kerning other than "optical" only for tabs in text.
- Use kerning other than…18 votes -
CMYK colours are shown wrong
macOs Big Sur 11.3.1
adobe illustrator 25.3.1 (desktop)I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?
1 vote -
Selection Tool Stops Functioning
The selection tool stops functioning when Illustrator has been open for a while. It will work as expected and then it will stop functioning, either not allowing me to select an object or group at all, or it will allow the select but then nothing happens when you try to click on a corner of an object to either move it or resize it. Opening and closing the file does no good. I have to close Illustrator and re-open it and the tool will start functioning again. It seems like a memory issue.
1 vote -
OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Crash when changing stroke options such as arrowheads or profile.
Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.
1 vote -
Add an option for the Layers panel to show tight bound thumbnails for clipping groups
Illustrator 28.4.1 on Mac Ventura 13.5.2
Wasn't there a time when the thumbnail of a layer containing a clipped image was cropped around the clipping mask and not around the whole image? (i.e. not showing the white all around)
Or is there a setting that I missed?
Thanks for your help!
3 votes -
Mockup (Beta) in Illustrator not working due to PARM error
I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.
I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.
Any ideas? I've used Mockup on this computer multiple times without error.
1 vote -
Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
5 votes -
Filled area text boxes do not export to SVG (v. 28.4.1)
In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.
1 voteThe team is able to replicate the bug and intend to fix it.
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Graph styling does not survive round-trip save to cloud
When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.
1 vote -
Incorrect object size when exported to SVG - Illustrator v 28.4.1
The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
Attached is the code generated by 28.3 and 28.4.1 of the same design.
Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.2 votes -
Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote -
Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4
(macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.
The following examples are exported with:
doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);
The SVG option for the format of the SVG is STYLEELEMENTS.
See attached captures for the differences.
There are many many changes:
- the style definitions are handled differently
- ID's now strip out characters like / or < instead of replacing them with entities
- the original names are included via data-name tags
- the comment from the 2nd line is now gone
- clipping paths are handled differently
I have built a complex program…
3 votes -
"Introducing keyboard s..." notification will not go away
I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?
2 votes
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