Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7687 results found
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Unable to export to SVG using 'Export to Screens'
I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.
Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Font Selection Panel Stuck on top of the Artboard/Application
Selecting font panel is stuck on the screen. Tried 'Reset Essentials' but the font panel does not go away. Able to work on the artboard and its contents like normal but the font selection panel is irresponsive to attempts in moving it. When going in Properties panel and changing font of a text there, the dropdown is bugged out (can only change font if you type font name).
Only after quitting application did the font selection panel disappear.
1 vote -
Freezing when using the Pen Tool
Experiencing intermittent freezing when using the Pen Tool in Illustrator (2024). It freezes for a few seconds after each click, disrupting
1 vote -
Libraries help guide every startup
Everytime i open illustrator I have to click through the libraries "what's new" guide This is getting insanely annoying. I have already reset preferences and also completely wiped adobe from my pc and started fresh.
1 vote -
Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote -
Braille fonts are displaying incorrectly after latest update (29.1)
After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.
Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.
I have gone back to the previous version of Illustrator for now to resolve this.
1 vote -
.ai、.epsファイルを開いたときにIllustrator全体が透明になる
■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
バージョン：バージョン29.1
PC：Mac Book Pro （チップ Apple M4 / OS：Sequoia 15.0）■ 問題が発生したときに実行していた手順
.ai、.epsファイルの読み込み
①ローカルファイルを右クリック、このアプリケーションで開く＞Illustratorを選択
②Illustratorを起動後、ファイル＞開くよりファイル選択
いずれの手順も実行済み■ 想定していた結果
.epsファイルまたは.aiファイルが開く■ 実際の結果
添付ファイル参照ください＝＝＝＝＝＝＝＝＝＝＝
■ 試したこと
・Illustratorのバージョンダウン
・Illustratorの環境設定のリセット
・Illustratorのアンインストール
・Mac Book再起動■ その他
・アプリケーション起動後、新規ファイル作成は可能
・アプリケーション起動＞新規ファイル作成後、.aiファイルの読み込みは可能
・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生以上の事象について解決手順をご存知でしたらご教示ください。
1 vote -
Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip
In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.
We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.
But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —…
3 votes -
Can't drag color into swatch panel
I can't seem to drag the the color I am using into the swatches like i used to. Nothing happens.
1 vote -
Error [!IMP] al importar archivos o imagenes
Aparece el Error [!IMP] al importar archivos o imágenes
1 vote -
Type on path doesn't slide smoothly anymore.
Type on path doesn't slide smoothly anymore.
6 votes -
I'm using illustrator, why save files are shows in the last in cc?
can you make pin option for file, and its more easy to access it
1 vote -
1 vote
Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com
Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399
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Undo deletes more than one history step
Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 voteIf you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.
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Working on a Mac touchpad when moving around the project with 2 fingers gesture zooming triggers automatically with extreme intensity
Working on a Mac touchpad when moving around the project with 2 fingers gesture zooming triggers automatically with extreme intensity.
I used to work on my projects on my touchpad and now with the new updates somehow this bug appeared. Now it is a struggle to move around the project without a spacebar or with a hand tool instead of the previous Mac touchpad gesture.
1 vote -
Outlined text corrupting in "placed" logo files
AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
Can we expect a fix in an upcoming update soon?1 vote -
Unknown error during file import
Illustrator 2025 (29.1)
MacBook Pro M3 16"
MacOS Sonoma 14.7.1When importing I'm getting a random "Unknown error" message. Afterwich the import failes.
This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.
1 vote -
Fill gradient cannot be saved
Fill gradient, save, and then open the file. Gradient colors will become invalid
2 votes -
Dragging objects conflicts with Screen Sharing in Sonoma
Dragging an object tries to convert it into EPS format.
More information here:
https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/22 votes -
Automatic and manual saving does not function
Autosave and manual save does not work for Illustrator.
I created a file, worked on it, saved intentionally several times, but after a day of work illustrator has not saved anything neither locally nor in the cloud.The autosave function is on.
Does anybody know what could be the issue?
Thanks in advance.
0 votes
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