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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7520 results found

  1. Elements placed on top of a Dynamic Symbol disappear when exported as jpeg.

    Any element placed on top of a dynamic symbol looks hidden behind the symbol when exported as jpeg.
    Works in 2023, stopped working in 2024 version 28.5

    1 vote

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  2. Сompound Paths with Pattern Fill

    I encountered an issue where, after using the "Expand" command on Сompound Paths with using Pattern Fill, the pattern is duplicated several times.

    Can this be fixed?

    4 votes

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  3. Generative AI not working

    Whenever I'm trying to generate something using the generative AI, it fails to generate and gives the following message shown in the picture. My Internet is totally fine but it still gives that message. Kindly help me with this problem!

    Operating System: 64-Bit
    Adobe Illustrator Version: 28.2

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  4. 特定のデータで印刷ができない

    あるデータで印刷をするとメーターが100%で止まってしまい、印刷ができません。
    しばらく待ってもプリンターが反応せず困っております。(プリンターダイヤログにも表示されません。)

    これ以外のデータは正常に印刷可能です。

    キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
    新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。

    データ自体は他に比べ極端に重いデータでもなさそうです。(41956KB)

    また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
    そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
    出来ればPDF化などせずに印刷をしたいです。
    何か解決方法がございましたらご教示をお願いいたします。

    <環境>
    PC:Windows 10 Pro
    バージョン:22H2
    プロセッサ:Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHz

    illustrator CC v28.5

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  5. Center points vanish at a certain level of magnification

    Above a certain level of magnification, the object's center point vanishes, which is an issue if that's what you are trying to zoom-in on.

    This seems mostly to happen in artwork mode.

    1 vote

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  6. I get an error when exporting SVG in ver28.5

    I get an error when exporting SVG in ver28.5. There is no problem in v27.

    1 vote

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  7. 新規ファイルを保存しようとするとクラッシュする

    新規ファイルを立ち上げて、保存しようとするとクラッシュする
    イラストレータが固まり、強制終了することになる。

    1.メニューのファイルから保存できない
    ・保存
    ・別名で保存
    2.ショートカットキーでも保存できない
    ・保存(⌘ S)
    ・別名で保存(shift ⌘ S)
    全て同様。
    新規ファイルを作成できないので、既存の作業済みのファイルを活用することでなんとか新しいファイルに作り替えている。
    ※既存のファイル(すでに名前があるファイル)は保存(⌘ S)できるが、別名保存(shift ⌘ S)にするとクラッシュする

    イラストレータを立ち上げる前に以前作業したファイルをコピーして、リネームしてから、ファイルを開いて、レイヤーや画像、テキストなど、全て削除してから、作業しています。
    もう何ヶ月もこのような状態で、とても使いにくいです。
    バージョンアップも、creative cloudからアンインストールも試したが、状況は変わりませんでした。
    解決策があれば教えていただきたいです。

    1 vote

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  8. Action with Image Trace does not record preset selection

    When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

    While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

    My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

    Please have the action of loading the preset recorded in the action, so this workflow…

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  9. 文字パネルで合成フォントを選択すると、テキストの操作ができなくなる

    文字パネルで合成フォントを選択する操作を行うと、
    ・テキスト自体が表示されなくなる
    ・表示されていても他のフォントに変更できなくなる
    ・文字化けのような状態になることもある
    ・このバグが発生しているテキストオブジェクトをコピーすると「オブジェクトをコピーできません。メモリが足りません。ID:-108」というエラーが発生する
    ・まれにバグが発生しないこともあり、再現性や規則性は不明
    などの不具合が発生します。

    いずれにせよ、この不具合が起きるとテキストツールでの操作やドキュメントの保存が一切できなくなってしまいます。
    合成フォントではない通常のフォントを使用していても、まれに「同じ名前の合成フォント「○○」が既に存在します。」というエラーが発生し、その後Illustratorはフリーズします。

    Illustrator 28.5, 28.4.1, 27.9.4でこのバグを確認しています。
    OSバージョンはWindows 11 Pro 10.0.22631 ビルド 22631です。

    ・環境設定の削除やアプリケーションの再インストール
    ・グラフィックドライバの更新
    ・PCの再起動
    ・SFCやDISMなどのOS修復
    ・FNTCACHE.DATの削除
    などの操作も行いましたが解決しませんでした。

    不具合の様子をキャプチャしたものを添付しております。
    解決策をご存じの方はいらっしゃいますでしょうか。よろしくお願いいたします。
    (Adobe Communityの方にも同じ内容で報告しました。)

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  10. Confusing repeated profile mismatch warning

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This…

    2 votes

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  11. Objects from CC library placed in document, then embedded, do not respond logically to alignment commands.

    I've encountered this on three different apple machines over 2 years. Currently:
    1. macOS Monterey 12.7.5
    2. Illustrator 28.5
    3. Create graphic (ex. a logo) and add it to a CC Library. Place the Object in a new document. Embed it. Use direct select tool to select bounding box and delete it (so logo can be selected to change fill color, for example). Try to align object to either key object or artboard. It's likely the logo will move errantly left or right.
    4. I expect align to work as with a normal (non library) object.
    5. Video attached.

    8 votes

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  12. Menu selection of window stuck after clicking on "Font" without selecting further option

    After selecting the menu item "window" → "Font" (without the sub-menu) the menu freezes. No further access to the program possible. After ending the program (OS - option, not program option) the window with the document disappeared (without asking for saving), the menu remained on screen (see screenshot). Only forced ending worked.
    Illustrator 28.5
    Mac OS Sonoma 14.5
    MacBook Pro, M1 Pro, 16 GB memory

    3 votes

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  13. 选定的形状,用鼠标缩放时不停的跳动

    如视频所示,选定的形状,用鼠标缩放时不停的跳动,“z”缩放没有这个现象。

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  14. Stroked Clipping Masks get unclipped on file reopening

    Using a clipping mask on photos works, but when I save the file, close it and reopen it, the photos are no longer clipped, but they're grouped with the mask/path instead. I then have to ungroup and reclip them every time I open it. It's happened several times. I should also note that I'm using a stroke color on the path/masks. There's one photo that isn't following the same behavior and it's working properly, but there's no discernible difference between it and the rest of the photos I'm using, whether it be size, mode or whatever.

    1 vote

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  15. 스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.

    원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
    무조건 흰색으로 바뀝니다.

    버전: 2021 (최신 버전도 똑같음. )

    운영체제:

    12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
    32.0GB(31.8GB 사용 가능)
    64비트 운영 체제, x64 기반 프로세서
    Windows 11 Home

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  16. Recolor Artwork tool broken

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program,…

    1 vote

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  17. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    53 votes

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  18. Canvas is flickering after waking the computer up

    Flickering around the artboard when the type tool is selected. The system had been in sleep mode for about an hour. When I returned, dragging my mouse over the window, the area surrounding the artboard flickered. Every mouse movement made the background flicker. It did not happen if the window was not the foremost window active.

    1 vote

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  19. Activated fonts in Creative Cloud do not show in Illustrator

    The ...
    https://fonts.adobe.com/fonts/mrs-eaves#fonts-section
    ... will not show as activated in Adobe Illustrator. It is activated in Creative Cloud but is shown as a missing font.

    1 vote

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  20. Pattern shifts when opening a SVG file

    When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.

    1 vote

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