Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
6909 results found
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Slanted instances are not properly sorted
When a variable font has ***** axis and right leaning instances (common oblique styles) the Oblique instances gets sorted before the Romans on the font menu dropdown. See attachment.
According to the OT spec, right leaning instances must use negative values, so I‘m guessing Adobe’s font menu is sorting instances by slnt coordinates in ascending direction when it should be in the other direction.
This is not only bad and uncommon for users but is also pushing font developers to make fonts against the spec just to circunvent this situation. Plase fix.
Note. All the fonts tested have proper STAT…
6 votes -
No overprint objects but a dash appears in Attributes panel
Documents that have no fill or stroke objects set to Overprint show a dash in the Attributes panel checkbox that makes you suspect there is overprint. Confusing, nothing should be checked if nothing is set to overprint. The example show a dash for fill when the image is selected and a faint dash for stroke when the text is selected.
1 vote -
Crashing on First Action in New Artboard
Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:
System Components:
Operating System Windows v.10.0.22621.1
No conflicts to report.Video Intel(R) UHD Graphics v.27.20.100.9664
No conflicts to report.Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742
No conflicts to report.Audio Intel(R) Display Audio v.10.27.0.10
No conflicts to report.Audio NVIDIA High Definition Audio v.1.3.40.14
No conflicts to report.Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Network Killer E3000 2.5
…1 vote -
Paragraph Styles: Where has Paragaph Direction for Middle Eastern Version gone? (AI ME 2024)
Mac OSX Monterey 12.6.8 (21G725)
Mac Pro (Late 2013)Illustrator 2024 Middle Eastern Version (27.9)
Problem is on Paragraph Style:
While under General on the left column I can see under "Indents and Spacing" that my Paragraph Direction is set to "Right to Left", I can't find this definition where is should be, on the left column under "Indents and Spacing". It is missing.Paragraph Direction should appear under "Indents and Spacing" on the Paragraph Style options.
1 vote -
UI scaling reverts for Workspace
I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:
- Set UI scaling to second smallest option
- Restart Illustrator
- Expand Workspace to panels (note UI size)
- Collapse Workspace to icons
- Click on an icon to open window
- Click on the same icon again to collapse the window back to the Workspace
- Expand the Workspace to panels again (note UI size for the…
1 vote -
.svg QR code generated with Adobe Express does not open properly
When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.
1 vote -
Don’t delete preferences after downgrade
This issue is critical.
When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.
It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.
I lost everything just because I wanted to avoid some bugs I had in 27.9.
At the very least, there should be a warning. Ideally, there should be no deletion of preferences.
Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…
3 votes -
Dotted grids don’t show up in 27.9
When a grid is set as Style:Dots, it does not show up any more after update to 27.9, even when grids are not hidden. The dotted grids work in 27.8.1, and the lined grids work in both version.
1 vote -
Clip groups snap to grid by their clipped contents and not the mask
Snap to Grid option doesn't work properly for Clipping Masks.
Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.5 votes -
issue on sharing click, the preview always cuted on mobile from the right side of the screen
issue on sharing click, the preview always cuted on mobile from the right side of the screen
1 vote -
rulers display bug
I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)
1 vote -
フォントが反映されない
一部フォントが反映されません。
現在確認できているのは「AB-kirigirisu」「UDShinMGoPro6N-Light」「TBUDRGoStd-Regular」「mplus-1c-heavy」「mplus-2p-black」の5種です。
この5種がillustrator内の文字ウィンドウのフォントファミリーを設定の一覧に表記がありませんが、ブラウザのAdobe Font内にはフォントが追加されている状態になっています。
フォントをアクティベートする、フォントを一旦削除してから再度追加しなおす、PCを再起動するなどしましたが、改善しませんでした。1 vote -
Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
1 vote -
The layers of my project have disappeared
The fact is that I was working and when performing an action, all the layers of my workbench were deleted. Neither cntl + Z, nor file recovery, nor the files in data to recover a past version help me.
1 vote -
Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
1 voteThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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All symbol instances reset after in-place editing the master instance
Ai 2023 (27.7 it says in the info), MacBook Pro, MacOS Ventura (13.3.1 (a)). When I enter an in-place symbol editing mode, and, still in that mode, enter another in-place editing mode (so there are two nested symbol editing modes), and, delete some path in the nested symbol, all instances of that symbol get reset, and work (in our case a lot of work) is lost.
When I first exit the initial symbol editing mode, and then enter the symbol editing mode for the other symbol (thus avoiding the nesting of editing modes), the instances don't reset.
I didn't notice…2 votes -
Multiple renames of the work area cannot be sequenced
Multiple renames of the work area cannot be sequenced
For example: A-1, A-2...and so on
The version before the update can be done.1 vote -
Illustrator v27.9: PDF export preset selection bug
Windows 10 - Illustrator v27.9
Save as PDF
When selecting a preset in the "Save Acrobat PDF" form, not all options are loaded correctly. We have a preset to save PDF files without Illustrator editing capabilities, but this option remains checked when we select this preset. This behaviour persists even when we edit and update our preset.Step-by-step:
1. "File" => "Save As ..."
2. Save dialog apears => set file type to "Adobe PDF" => click "Save"
3. "Save Acrobat PDF" dialog apears => select any preset which is defined to be without editing capabilities => editing capabilities remains…2 votes -
Width tool started work weird after update 27.9
After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.
I use width tool a lot and this is problematic.
Oh and in some cases width point not showing.
3 votes -
impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]
Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows
1 vote
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