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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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6487 results found

  1. 색 오류

    RGB, CMYK 변환을 하지도 않았는데,

    작업을 하다 보면 색상이 탁해져있습니다.

    실제 컬러값도 변경 되어있었습니다.

    오류 해결 부탁드립니다.

    1 vote

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  2. Compound paths not saving

    When I make an object a compound path and then save as an SVG, when I go to open the file again, all of the compound paths have reverted to paths. I've uninstalled and reinstalled, I've tried an earlier version, I've done everything I can think of and still my SVG files will not retain compound paths. I'm using an M1 MacBook Pro, AI v27.2

    1 vote

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  3. Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font!

    Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!

    If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!

    I posted some screenshots there:
    https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/13523581

    3 votes

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  4. Loading an external swatch library file freezes the app every time.

    Loading a external swatch library freeze the app every time. Loading swatches from a file does not.
    The freeze replicated by different swatch library files. Both my swatch library files .ase and files are offline. My frozen work file is in Creative Cloud.

    (meta feedback: This feedback system is slow and inefficient. I just wanna leave my bug report and leave. I'm working on clock paid by my client so I have no time flipping through pages of others' writing to find a similar feedback and vote. By imposing this inefficient feedback system, Adobe is missing a lot of other…

    1 vote

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  5. Keyboard input in Properties Panel, Character section failure

    Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
    In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  6. Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB

    Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.

    1. MacOS Ventura 13.1
    2. Illustrator 27.2
    3. Explained in the problem description
    4. Expected result - change color mode of the document. Actual result - application crashes.
    5. Attached a video and report from Apple
    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. 와콤타블렛 PTH 660 연결시 일러스트레이터 다운 후 복구창으로

    와콤타블렛 PTH-660을 연결(블루투스나 USB연결 모두)하여 일러스트레이터를 사용시 어느정도 시간이 지나면 자동으로 일러스트레이터가 종료되고 다시 일러스트레이터를 실행시키면 복구할 파일을 복구하라는 팝업창이 뜬채로 실행됨. 한두번이 아니고 계속적으로 발생하기에 타블렛을 사용할 수가 없을 정도임. 충돌 문제 검토 부탁드립니다.
    일러스트레이터 최신업데이트 버전이며, 폰트관련 부분도 체크가 완료되었고, 아울러 초기화도 여러번 해봤으나 해당 증상은 계속되고 있습니다.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. Grey rendering/latency issues MAC Ventura

    since updating my MAC to Ventura I have been experiencing what seems to be graphics issues on Illustrator.

    I am able to move the cursor over these grey areas which begins to erase them, however the next time I move positions more grey areas appear.

    1 vote

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  9. SVG Export missing data-attributes in 27.1

    macOS Ventura 13.1
    Illustrator 27.1

    Export for Screens
    Choose SVG format
    Edit Format Settings for SVG (by clicking on gear icon)
    Select SVG and set to the following:
    Styling: Inline Style
    Font: SVG
    Images: Preserve
    Object IDs: Unique
    Decimal: 2
    check both Minify and Responsive

    The exported SVG should have the attribute data-name with the object's layer name. For example, a rectangle object filled with the color #f6b780 with the layer named 0006A should look like this in the SVG file.

    <rect id="bddec359-1a3b-4c18-8500-9c0518f1a41d" data-name="0006A" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780"/>

    Instead the code is rendering like this when exported from Illustrator…

    4 votes

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  10. Keyboard shortcut for "Navigate to Next Document" stopped working on MacOS

    With the latest update to Illustrator 27.2, I've found the "Navigate to Next Document" keyboard shortcut to have stopped working. I have checked the Keyboard Shortcuts tool and verified that it remains as "Illustrator Defaults" and it is set to ⌘`. In fact none of the related shortcuts work.

    To be sure, I've tried a different keyboard with the same result and the shortcut does continue to work in other applications (as it is the default shortcut on macOS to cycle around documents.)

    macOS 13.1
    MacBoook Air (M1, 2020)

    1 vote

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  11. Stroke width is scaled along with the element it is applied to

    The stroke width is scaled along with the element it is applied to (transform="scale(sx sy)") if the scale values (sx, sy) are different. Stroke width is not scaled if the scale values are the same. Ideally stroke should not be scaled.
    Workaround for the browser is to use vector-effect='non-scaling-stroke' attr, but it is still not being supported by AI.

    1 vote

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    0 comments  ·  Strokes  ·  Admin →
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    This need some clarification.

    I don’t think I can understand the problem.

    Illustrator is capable of scaling strokes with object, it the corresponding option is checked. When it’s enabled, it does not differ between uniform and non-uniform transformations. So, is it a feature request and not a bug report, or am I missing the point of it?

  12. Wacom is crashing Illustrator 2023

    It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  13. 2023 products VERY slow to boot and save on local drive

    Windows 11 Home Single Language
    22H2
    AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
    16.0 GB

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  14. stroke arrow style may Crash illustrator 27.2

    illustrator ( last version ) crash when you click on Style arrow for stroke in panel proprieties

    1 vote

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  15. Opening Harmony Rules in the Color Guide crashes AI 27.2

    Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.

    1 vote

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  16. Illustrator 2023 often force close when drawing with the pencil tool

    Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.

    I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.

    additional information I use hardware: CPU AMD Ryzen 5…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. When I import a Color Library it changes to a swatch spot color and is a magenta spot color while folder is empty

    When I add a color library, downloaded from Adobe to my library and I tried to import into swatches it changes to a magenta color. The folder also comes up, but has no colors added to it. It's been doing this for multiple versions for a while now.

    I am using a PC and these are the specs:
    Device name Laptop-RoseGold
    Processor AMD Athlon Gold 3150U with Radeon Graphics 2.40 GHz
    Installed RAM 8.00 GB (5.92 GB usable)
    Device ID 8F7AE8FF-2B2A-40A1-A522-C798F101587D
    Product ID 00325-82105-30687-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen and touch support with 10…

    1 vote

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  18. 2 votes

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  19. Rendering complicated files on MAC requires CPU rather than GPU

    Something is wrong with GPU rendering.

    My old iMac (27" 2016) used to have rendering issues with larger/complicated files. For example, using the HAND tool and moving around, sections would not render/refresh.
    I thought, well it's an old machine the GPU must be dying.

    Then i got a new MacBook M1 MAX with 64GB Memory.

    And I still often see rendering issues and need to switch to CPU.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  20. Eyedropper random wrong results

    OSX 13.0.1
    Illustrator 27.1.1

    Attempting to pick up paragraph and character values of text with eyedropper. Test is built in a new document from a blank template, components pasted from a working file.
    Expected result: that selected text will end up with same values (font, color, size, lead, letterspacing) as sample
    Actual result: as far as I can see, completely random results. Sometimes the letterspacing is changed to a value neither the source nor the destination is set to. Sometimes nothing happens. In this video, the font color changes to a color that is not used in the document.

    I…

    2 votes

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