Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8136 results found
-
Saving dialogue box is persistent above all other apps and windows (mac)
I think the Illustrator save dialogue box that persists above all other windows on my mac, should not stay above all apps and windows - should stay top of stack within the illustrator environment only
2 votes -
svg import - Support of class assignments at group level
AI 23.0.3 on Win 10
We tried to open a svg created with another tool in AI but there are always display problems. So we compared svg code created in both tools of a filled rectangle and a line.
AI ignores the settings of the svg because of NO support of class on group level (g class). CSS is also not always read well.Is there a possibility to fix this problem?
2 votes -
Recolor Artwork stops working if more than one document is open
If I have two documents open, I am unable to use Recolor Artwork under Color Guide. It just stops working. Nothing happens when I pull the sliders, click to randomly change the color order or click on color groups. It's broken.
Everything turns back to normal when I close the other document.
2 votes -
lag issue with Blob Brush
Major issue with Blob Brush lagging (if using either mouse OR tablet). When using Blob brush on earlier versions, no lag at all.
5 votes -
Bug - App not launching
My Illustrator app is not launching. I have tried restarting my computer, reinstalling the app, and tried various ways of opening the app, but it's not launching. Help!
1 vote -
tear-off
Mac: 10.14.5
Illustrator version: 23.0.4In the past I was able to save my workspace with toolbar tear-offs (shapes, pen, etc.). When I re-open Illustrator and select my custom workspace, my tear-off tabs are not present. I'm hoping to get the tear-offs to save with my saved wowrkspace.
1 vote -
Type objects duplicated on top and converted to outlines
Sometimes when opening up a file, type objects are copied and placed exactly above the original type object, and converted to outlines. There are sometimes anywhere from 1 to 3 duplicated objects. It usually affects every type object in the document. The same issue has been affecting my colleagues' computers, and we often work off of the same documents and share them with each other.
We all have 15" MacBook Pros, using either Illustrator version 2018 or 2019, on Mojave.
2 votesDoes this problem happen with the latest Illustrator build?
If it does — please provide additional information:
1. What is the format of the document used, .ai or .pdf?
2. Does it happen with all the the type objects in a document, or only for some specific fonts, or point / area type only?
3. Do these have any effects or custom appearance applied?
If you have a chance to create a test file with this issue reproducible — please share it in the comments.
-
dots (.) on units
when typing units, in any case (like sizing a square, or the width of a line), we were able to use the dot (.) for decimals, now it only reads the commas (,). So if i create a square (or any other object) and type on size something as: 3.5mm, it reads it as 35mm, if i want a 3.5mm square, i need to type 3,5mm (with a comma).
it is more practical to accept the dot, since it is right there at the numpad on the keyboard.
can we go back to that?
0 votes -
A number of my panels will not open - e.g.: when I click to expand the character panel, all I get below is a black box.
Many of my panels still open as they should. However, I'm having this problem with the info, character, paragraph, properties, stroke and align panels. Any help on what could fix it would be greatly appreciated? I've searched on the adobe support community and google and no one else seems to be having this problem. Thanks!
1 vote -
User guide local (russian) correction
User guide local (russian) correction. Make legend and transcription both cyrillic or both latin.
2 votes -
CMYK and RGB color mixing options are grayed out and unavailable to choose
CMYK and RGB color mixing options are grayed out and unavailable to choose
1 vote -
Illustrator 2019 inoperable after Windows 7 update
Windows 7, CC 2019, 64-bit PC:
Since latest Windows 7 update, Illustrator opens but none of the tools work, and the pull-downs roll back up before I can select one. Coworker with Illustrator 2017 has the same problem. Photoshop and Acrobat work.
Also, after the second-to-last Windows 7 update, we can no longer print a second PDF after making the first one, from any program (Illustrator, InDesign, AutoCAD...). We still have this problem too.
1 vote -
Svg export
Hi! I met with you at CreativePro conference in Seattle. I would like to see more control when exporting svg from Illustrator. More specifically, the ability to remove the title tag when exporting. If not, that's ok, the svgomg site cleans up svg code well. Thank you!
2 votesHi Beth,
Thanks a lot for reporting the issue here. We are currently looking into when we write add the title element and when we don’t.
For more context: The problem you mentioned at CPro was the tool tip that shows up when hovering the mouse above an -embedded SVG document.
Greetings,
Dirk -
Pop up window for gradient comes up and stops all work
turn off the new pop up window for new features - popped up in the middle of work and I literally could not continue :( I had to quit
turn off the new pop up window for new features - it appears seemingly out of the blue with no option to turn it off - no quiet fade to background
in illustrator: - this help item popped up in the middle of work and I literally could not continue ... :( - the help item was on the gradient feature - which I obv. activated
suggest that you have some…
4 votes -
GPU rendering problem. - My graphics appear pixelated at certain zoom levels. Comes and goes. Very annoying when working.
This happened a few months or weeks ago.
I am using Macbook Pro - 2017
OS version: Mojave 10.14.5 (18F132)
Adobe Illustrator: 23.0.4
This issue disappears when I turn of GPU rendering but I am used to working with GPU rendering ON.I am hoping for a fix on this soon or maybe there is already. please let me know. Thanks :)
1 vote -
New Document > Bleeds behaving strangely
- In the New Document window, begin by unlinking the bleed settings.
- Set your top bleed to any non-zero value.
- Click the link to re-link the bleed settings. All 4 settings will appear to change automatically, to match the top bleed set in step 2.
- Click OK
Unexpected result: A new document appears with only a top bleed, instead of matching bleeds on all 4 sides.
Tested with the same results on Mac and Windows, both running Illlustrator 23.0.3
EDIT: Sorry, just realised I hadn't specified, this error is in the legacy New Document window, not the new one.
1 vote -
SVG: RTL text is shifted
We have tried to import correct SVG with RTL text. The SVG looks ok in browsers(Chrome, FireFox). If we just open the SVG file in Adobe Illustrator the RTL text will be shifted to the right. As we see Adobe Illustrator pre-processes SVG but the result looks incorrectly. Are there some specifics of RTL processing that we can take into account? We aspect to see the same SVG rendering as in browsers. (see attached file : as SVG files can not be attached, I've replaced .svg with .txt)
3 votesHello Maksim,
Thanks a lot for bringing this issue to our attention. We can confirm the issue and added it to our backlog.
Greetings,
Dirk -
Character/paragraph style incompleteness
Creation of Character/paragraph style is not undoable.
You can undo any operation before and after but creation of Character/paragraph style does not get into "undo" list. You have to delete it manually from styles list.Select text\paragraph, make Character/paragraph style. Selected text/paragraph is not set instantly to this newly created style but it should.
6 votes -
Overprint attribute does not work adequately
Create or select any object. On the Attributes panel set Overprint Fill/Stroke checkmark.
After deselecting object Overprint attribute remains CHECKED instead of resetting. And every newly created object instantly receive this Overprint attribute!Very annoying and sometimes cause real troubles with undesired overprinted objects.
Overprint attribute should reset to UNCHECKED after deselecting an object.
10 votes -
Illustrator crashes (hangs) when creating a new file on second monitor
When creating a new file in Illustrator on my second monitor, the program hangs, and I have to force quit it.
If I try to do the exact same operation on my main monitor, it works as expected.
Pretty straight-forward operation to get to the problem, but if you need any further info, please don't hesitate to get in touch.
Illustrator 23.0.3
Windows 10 Pro (1903)
i9-9900X
RTX 2070 (430.86)
64 GB RAM
2x HP Z27 UHD Monitors (connected via DisplayPort)1 vote
- Don't see your idea?