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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8136 results found

  1. Paste in Front/Back should override Paste remembers layers option

    The layer from which an object is copied is used for the pasted object even when using the Paste in Front/Back command. This is counterintuitive and the command should override the option.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  2. Paste remembers layers bug with isolation mode

    If you choose the option Paste Remembers Layers and copy elements when in Isolation Mode and paste these after exiting Isolation Mode, they appear on a new layer named "Isolation Mode". They should appear on their parent layer instead.

    12 votes

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    4 comments  ·  Isolation  ·  Admin →
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  3. There is not enough memory available to process the appearance of an object

    Mac os MOjave
    Processor 3.1 Ghz Intel Core i7
    Memory 8gb
    Graphics Intel Iris Graphics 6100 1526 MB

    Illustrator 23.0.4

    I'm getting an error message (There is not enough memory available to process the appearance of an object) when I open a file or create a new file in Illustrator. After I close the document, everything in illustrator gets greyed out and I have to force quit to close illustrator. I have to repeat this open and force quitting several times before I could get a document to work as normal. Could you please advise if there's a fix for…

    5 votes

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  4. Selecting a single object no longer activates the Align to Artboard option in 23.0.4

    Usually when selecting a single object, the align panel defaults to "Align to Artboard." Since upgrading today, it's not doing that. It stays in Align to Selection mode and then the buttons do nothing. Happened after update to 23.0.4 on Mac OS 10.14.5

    2 votes

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  5. 1 vote

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  6. New Document Delay

    When creating FILE > New… the 'New Document' pop-up appears immediately, but it's blank and the content/fields don't display for a good 7-8 seconds later.

    I expect this to be visible immediately. I know there was a similar issue in Photoshop CC that you could avoid by using a legacy New Doc preferences.

    Illustrator CC 23.0.2 on Mojave OSX 10.14.5

    1 vote

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  7. Long delay before PDF dialog when large images present

    It seems that when there are any large linked images present, Illustrator locks up for several seconds or more before the Save Adobe PDF dialog appears. Often the delay is long enough that I end up switching to another task while I wait.

    This never used to happen in previous versions — I believe the problem started with an update in late 2018 or early 2019. Based on the delay before the dialog appears, it seems like Illustrator might be refreshing/re-reading the images in the background, because the delay seems to increase with more/larger images.

    All my working files are saved…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. Transform Each for groups

    Transform Each currently rotates multiple groups around a common center point, counter intuitive to what the name implies. Does what the name says when used on vectors.

    1 vote

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  9. Rotation resets to 0

    If you rotate groups the properties panel always resets the rotation value back to 0 meaning I have to remember the value I used if I want to put it back or if I want other shapes to match the rotation at a later time.

    10 votes

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  10. Can't open a second illustrator file by double clicking

    If I double click on a .ai file to launch illustrator and work on that file immediately, everything works fine. but if, after that, I try to do the same with a second or third .ai file, they won't open. the only way to open multiple files is to first launch illustrator (without double clicking an existing file) and then open the .ai files I want to work on.

    it is very annoying and it has been reported many times, but adobe claims to have fixed it with the latest version (23.0.3) which is not true.

    2 votes

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  11. Make it usable on ipad - Draw is extremely inferior

    Adobe Draw is an inferior product to Illustrator. The promise of creating vector art and moving it to Illustrator only works about half the time and you do not have the ability to interact (select manipulate etc) individual objects. I am sure that it is complicated to make a desktop software work on an ipad but honestly, I am a bit confused as to why this does not exist. My computer has way less space than my ipad pro. It also allows me to plug a tablet in and use a stylus throughout illustrator to do whatever I want. I…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  12. Illustriator does not always open files (Windows 10)

    Problem:
    Illustriator does not always open files (Windows 10)

    Don't works:
    Illustrator is not open > Windows Explorer > right click on file > open file with > Illustrator opens first file, each further file is opened only with: "Drag and Drop", with open menu from Illustrator or when closing Illustrator

    Always works:
    Open Illustrator (empty) > Windows Explorer > right click on File > Open File with > Illustrator opens first file and each subsequent file

    Is this a bug or what do I have to do to make "Open file with" always work in Windows Explorer?

    3 votes

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    0 comments  ·  Other...  ·  Admin →
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  13. Issues running Illustrator 23.0.4 and OS Mojave 10.14.5 on a Mac

    1. Every time I move the cursor, instead of moving it it acts as if I had clicked and dragged, selecting an imaginary area. 
    2. When I try to select an item, the cursor will not do it, so I click twice, then three times, and then - it finally selects, and sometimes catches up with a delay, clicking the second and third time and mucking the selection. I have reinstalled illustrator and went to the apple store to reinstall the OS, with no resolution. The system runs ok with other applications, shows issues with Photoshop as well and is slows when…
    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  14. Adding more than one color point in a freeform gradient fill makes other points vanish

    I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.

    4 votes

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    0 comments  ·  Gradients  ·  Admin →
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  15. Change saving process to equal Indesign / Photoshop's

    As you likely know, Illustrator and Google Backup & Sync are not working a long. Discussions with lame work arounds are given, but maybe you can just use the same saving method as Photoshop or Indesign. These programmes work fine with Google Drive / backup & sync, so why not use that method instead?

    2 votes

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  16. toolbar and interface problem

    Hello, i installed the illustrator from cloud service and noticed that the language was not English. I found a way to change it.

    I opened a new page and tried to draw something;

    This time the tabs was disappearing and the toolbar was not loaded. When i move the curser on the tab place they become visible. I tried to use shortcuts but it didn't work. Can anyone show me the way how to fix this bug please.

    3 votes

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  17. 2019 v23.3 still keeps crashing

    I'm just using a regular brush tool but 5 minutes using it voluntarily closes the app. It keeps happening every five minutes. I'm using surface pro i5

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  18. Why can't I select and deslect multiple layers with shift& alt anymore?

    Oh this drives me crazy,... I suddenly can't select multiple layers by holding down the shift key. And deselecting with alt isn't working either.

    Does anyone know how to solve this because I can't work this way.
    I already restarted, did an extra update, nothing seems to help.

    5 votes

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  19. Data Recovery

    There's a weird glitch happening where it's like 'recovering data' ONLY once I start typing - and it keeps inserting an image I have previously deleted.

    It's also giving me warnings when I open the document about it - I've tried 'ignore' I've tried to replace the file. Nothing makes a difference, it keeps randomly inserting the image again when I type.

    I tried setting it aside, thinking it would only do it once... no, it will keep inserting more and more if I keep typing.

    1 vote

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  20. Double-click open ai file results in error but dragging in works

    When in Windows Explorer I double-click to open the ai file but results in error: "Illustrator can't open the illustration. There is not enough room for the window..."

    However when I drag and drop the file into Illustrator it opens no problem.

    This error started happening in the last few days.

    Please advise.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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