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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
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7688 results found

  1. Can't Edit Text in a Group/Clipping Mask

    In 2018 AI CC, after using a group/clipping mask with text on the inside, you can not edit your text when you double click on the clipping group/mask directly. The Properties panel doesn't display the character settings. See my screenshot

    So, to get around this, I have to cut the text out, paste on the main layer, edit it and then cut/paste it back inside my group/clipping mask.
    Or, release the entire mask, make my edits then re-group/mask it afterwards. Or I have to open the separate character panel.

    As opposed to the way it should. The only way the…

    7 votes

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    3 comments  ·  Properties Panel  ·  Admin →
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  2. Cannot check resolution (ppi) of an image in CC2018

    In CC2017 when you were resizing an image you could check its ppi, in CC2018 this is not possible. I checked in info panel with the image selected but this information is not even there.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  3. カーニング

    ◆あなたのバージョンのAdobe Illustrator
    L　CC2018
    ◆問題を経験したときに取っていた手順
    Lグループ化されたオブジェクトとフォントのグループの
    　フォントをカーニング欄をクリックした際
    ◆期待した結果
    Lカーニング可能
    ◆あなたの実際の結果
    Lカーニング不可、イラストレーターがフリーズ

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. some graphics missing when exporting artboard using "export as"

    Hello, I am experiencing strange results during artboard export - after export to bitmap file, there is often some part of graphics missing. Latest example is this - the 1pt stroke, visible in editor, is not present on exported image. Simillar result achieved in numerous different cases, ussually some shapes or contours with white color are missing in exported image. I am includign source files, you will have the background photo link missing, but this can be replaced with any colored box with same result. This is dangerous bug, because you have to control your exports carefully, and is easy…

    10 votes

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    10 comments  ·  File Save, Import and Export  ·  Admin →
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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    The white outlines in the file have Overprint attribute set. White + overprint result in empty objects, please remove overprint attribute from the white objects and try export again.

  5. crashing

    So, I updated to the latest version of illustrator about two weeks ago. Then I realised it crashed every 30 minutes or so, every single time i used it. I'm not doing anything particularly heavy, it just crashes randomly. and I often lose the work i've done as the auto save doesnt seem to catch the last few things I've been doing. So, I decided to uninstall and go back to the 2017 version. Which then lead to my documents having their own issues. all saving as transparent, or with weird lines going through them. Here I am again with…

    11 votes

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    0 comments  ·  Performance  ·  Admin →
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  6. placed images resolution wrong

    When you place a 300ppi .jpeg or .png into illustrator it shows at 72ppi.
    When you place the same image but saved in .psd it shows correctly at 3000ppi

    5 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Polish translation TERRIBLE QUIRKS

    ADOBE ILLUSTRATOR
    POLISH TRANSLATION

    1)

    WHERE
    Right click on typographic object

    ENG
    Create Outlines

    PL current
    ZmieĠna krzywe

    PL proper
    Zmień na krzywe

    REASON
    A terrible, ugly typo - present for many editions of Illustrator!!!
    Ġ character does not exist in Polish language
    IT MAKES ME SICK EVERY TIME I LOOK AT IT!!!

    2)

    WHERE
    Illustrator CC -> Preferencje -> Jednostki
    Illustrator CC - > Preferences -> Units

    ENG
    Type

    PL current
    Typ

    PL proper
    Tekst

    REASON
    Translator didn’t give a **** about the context

    3)

    WHERE
    Nazwa palety narzędziowej: Odnajdywanie ścieżek
    Tool palette name: Pathfinder
    MENU: Okno -> Odnajdywanie…

    5 votes

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    1 comment  ·  User Interface  ·  Admin →
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  8. Panel Options not displaying on click and hold

    In the panel selection for all the tools (natively on the left) as a click and hold on a tool (ie. The rectangle tool) it does not show any options to select anything else such as the ellipse tool. This issue exists on all of the tool buttons as well as trying to selecting font sizes, in the character panel. Another example is the transparency dropdown. The dropdown just doesn't show up when I click it.

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  9. Can't reset the bounding box of a square that's been rotated 45 degrees

    I can't reset the bounding box of a square that's been rotated 45 degrees. I feel like I should be able to.

    5 votes

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    4 comments  ·  Tools  ·  Admin →
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  10. tools panels disappeared.

    I've just updated the software and got a dialogue box that some preferences were missing, then the interface changed to the dark one (I opt for the lightest one) and then all my tools seem to have disappeared and I can't get them back. I've quit, reopened, and repeated after restarting but same problem so far exists.

    3 votes

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    2 comments  ·  User Interface  ·  Admin →
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  11. Fit to window (apple-0) doesn't take into rulers into account

    Using 'fit artboard to window' on mac Illustrator 2018 doesn't work properly if rulers are shown.
    Expected: whole artwork to be shown, fit to window.
    Result: top of artwork is 'cropped off' by rulers if they are shown. If rulers are hidden, 'fit to window' works as expected.

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  12. Spelling mistake in the touchbar Arrange option

    On the newer MacBook Pros with touchbar, there's a spelling mistake if you go to the arrange option on the touchbar. It says "Bring Froward" instead of the usual: "Bring Forward"

    5 votes

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    0 comments  ·  User Interface  ·  Admin →
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  13. The autosave in illustrator

    The autosave in illustrator make system very busy and crushed illustrator, after restart file usually broken, has just part information (links broken, part of assets absent) or file start to be not rideable at all.

    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. update link to illustrator 2017 sdk on https://www.adobe.com/devnet/illustrator/sdk.html

    The move from https://www.adobe.com/devnet/illustrator/sdk.html
    to https://console.adobe.io/downloads/ai left behind a broken link to the 2017 sdk.
    Easiest thing to do would be to update the 2017 sdk link on the old devnet page.

    1 vote

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    1 comment  ·  SDK and Scripting  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We are moving away from devnet to the Adobe io site. Moving forward that will the place to get all of Adobe SDK.
    We also have an early access program for our plugin partners. You may join our prerelease site you will get SDK builds way before we release it on public facing pages.
    Here is the link to join Illustrator prerelease http://adobe.ly/1Q3rCPI

  15. Applescript convert to paths deletes image used as transparency mask

    Since Illustrator 21.1.0 (okay before) there is an problem with Applescript command "convert to paths (every text frame of current document)"

    If the text has an image as a transparency mask the script will delete the image. This does not happen if I do this manually within Illustrator. The problem still exists with the latest version of Illustrator.

    1 vote

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  16. Macbook completely crashes with Illustrator 2018

    Hi, I'm using Illustrator 2018 and quite frequently my MacBook Pro 2017 crashes completely when I'm moving objects around or copying objects. It happened with the 2017 version as well. I can only hard reset my computer, which NEVER happens with other apps.
    Thanks for help

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Create New

    I have Illustrator 2018. Whenever I click create new, I'm expecting to see the full range of canvas options, but instead it's cut off at web (instead of including Art & Illustration canvases etc.). Resizing the window still cuts it off, and sometimes it'll fit but there will be white space instead of filling the window.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  18. Many Many issues with Illustrator 2018

    1. Ever since I've updated to Illustrator 2018, the program is always lagging and becomes non-responsive. Something simple like selecting "T" for a new text line will stall my program. I've attached my computer specs.

    2. The alt shortcut for brush tool no longer selects color with the eye drop tool. I have to manually select the eyedropper, then switch back to the brush tool which is very frustrating when I need to do this hundreds of times a day!

    3. The startup time has increased dramatically. Showing a blank screen for a couple minutes until the illustrator home screen finally appears. Also…

    1 vote

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    3 comments  ·  Performance  ·  Admin →
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  19. Align not working when ALL items in a group are selected

    Since updating to CC 2018, align to selection and align to artboard are not working when ALL items in a group are selected.

    Align appears to work if ALL BUT ONE item in the group are selected ... but if the final item is selected, it stops working ... nothing happens.

    This is not ideal as it means you then have to align the remaining item with the rest of the group manually ... with transform or by eye.

    8 votes

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    3 comments  ·  Tools  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    Sorry for the inconvenience caused.

    I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.

    Please do mention the link of this thread so we can identify you

  20. PNG Not exported with Black Background

    Export Element > PNG > Background Color Black not working

    Illustrator Version: CC2018, 22.0.1 (64-bit)
    OS: Windows 10
    Language: German

    11 votes

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    10 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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