7822 results found

1. Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

   Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

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2. Artboart Size arrow key increment not working for the width

   when resizing the artboard using the 'Artboard options' panel it is possible to increment the size using the arrow keys, one MM at a time for example. This feature now only works intermittently for the width field. It is still possible to change the number and the artboard will adjust.

   4 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Started  ·  Nitish Agarwal (Illustrator on Web/iPad Team) responded

   Hi,

   Thanks for writing to us.
   We are working on this issue. We will notify you once this is fixed.

   Thanks & Regards
   Nitish Agarwal
   Illustrator Team

3. Issue when typing in the font name field to find a font

   v. 22.0.0
   iMac 2017 on High Sierra

   I use English and Greek keyboards on my Mac.

   Very often I start typing in the Fonts field to find a specific font.
   If the keyboard is set to Greek when I start typing, I delete anything I have typed, use the keyboard shortcut and start again.

   The bug is that the shortcut to switch keyboard language doesn't work while I am doing this.

   I have to grab the mouse and go on the Mac's menu bar and do it there, then go back in illustrator and start typing again.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. Dialog windows are too large

   On Windows 10, using 2 screens.
   The dialog boxes for Illustrator, Photoshop and Dreamweaver display far larger than the window, meaning I'm unable to reach most of the options.

   2 votes

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5. Pasting non-English text from Word

   v. 22.0.0
   iMac 2017 High Sierra

   Pasting some Russian or Chinese text from Word, in my case, and then trying to change the font, collapses the font samples popup menu so I am unable to do it.

   I figured it was some formatting the text had from the word file because the same scenario but with unformatted text from TextEdit app, didn't trigger the bug.

   Still it is very frustrating having to copy my texts to TextEdit first!

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Auto-sized Area text not resizing correctly

   Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.

   Previous entry here:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-applied

   As before - Windows 7, Illustrator cc18

   Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.

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   2 votes

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   Under Review  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Bug in entering number values in transform panel

   Version: CC 22 (and has happened in previous versions)
   OS: Windows 10

   There is a small bug that happens often when using the transform panel. I use it a lot to move and size objects with precision. Many times, I will want to move an object with the X and Y values. I will type a number, press enter and a completely different number value will automatically appear in the box and move it to that value. For example, I want to move an object to 4.25" in the Y axis and after I press enter, a value of 36.0833" appears and moves it to that value. It can happen up to three times before the number I want finally sticks. It is a minor inconvenience but would be great if this got fixed.

   Thanks.

   Version: CC 22 (and has happened in previous versions)
   OS: Windows 10

   There is a small bug that happens often when using the transform panel. I use it a lot to move and size objects with precision. Many times, I will want to move an object with the X and Y values. I will type a number, press enter and a completely different number value will automatically appear in the box and move it to that value. For example, I want to move an object to 4.25" in the Y axis and after I press enter, a value of 36.0833"… more

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   76 votes

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   64 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

   If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

8. Minor Bug (Smart Guides on/off)

   When opening/creating a new document,

   the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!

   8 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

9. Artboard selection bugs in Illustrator CC 2018

   There are a number of bugs related to Illustrator CC 2018 losing artboard selection (no highlight in the artboard list in the artboard panel), and losing sync between actual artboard selection and displayed (highlighted) selection. These include:

   When copying an artboard by dragging and dropping it onto the New Artboard icon in the Artboard panel, and then dragging that new artboard to a new position in the artboard list, the selection is displayed on the new artboard in its new location, but in fact, the original artboard is still selected. Double-clicking on the new artboard does NOT move selection to it, and does not cause it to 'fit to screen'.

   Once you are in this situation, clicking within any artboard in the main work area does not cause that artboard to become selected, and does not move the highlight in the artboard list. Clicking the artboard navigation arrows on the lower left DOES cause the highlight to reappear and accurately show the selected artboard; however, having to click 'forward ' and then 'back' after each artboard drag and drop just to get artboard highlights in the list to work is ridiculous.

   I use Illustrator professionally for UX design. My workflow is most often to create a screen, and then copy it and modify the copy to show the next step in the user's workflow. The 2018 upgrade is pretty much unusable because of these bugs. I just reinstalled Illustrator CC 2017 so I can continue to work.

   There are a number of bugs related to Illustrator CC 2018 losing artboard selection (no highlight in the artboard list in the artboard panel), and losing sync between actual artboard selection and displayed (highlighted) selection. These include:

   When copying an artboard by dragging and dropping it onto the New Artboard icon in the Artboard panel, and then dragging that new artboard to a new position in the artboard list, the selection is displayed on the new artboard in its new location, but in fact, the original artboard is still selected. Double-clicking on the new artboard does NOT move selection to… more

   18 votes

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   26 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

10. Drawing Tablet not working properly after update

    Since the 2018 update my drawing tablet that works properly with every other program on my system not requires me to press down abnormally hard to do anything at all in Illustrator. This is killing my work flow and I regret updating.

    2 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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11. Can't Delete Empty Artboards

    I can no longer "delete empty artboards." The feature is there and not grayed out, but when I try to use it, it simply does nothing. My empty artboards remain. This is very inconvenient as I sometimes need to alter documents with several artboards and I have found it to be extremely helpful in the past.

    5 votes

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    9 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

12. Type properties panel bug

    Every time when changing a text's properties and deselecting it the text is reverted to size 12. Also when a different colour is applied to part of the text and deselecting it, the colour is applied to the whole text. The situation is the same with different font styles - setting part of the text in bold will result that everything is changed to bold when deselected. It happens every time.

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    23 votes

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    22 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

13. different line thickness for rotated and unroted objects

    I combined 2 horizontal bars with one vertical bar in the middle, resembling the Latin 'I'. Bar thickness was 7pix. In fields of many of these objects the unrotated I's look like having thicker bars compared to the rotated, there the bars are slim. Aliasing errors?

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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14. Bitmaps not coping over from Ai to Xd in version 2018, had to revert to 2017.

    Fix version 2018 to also copy bitmaps with vector art in Ai and past it directly in Xd, as with version 2017.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Input boxes handle keypresses inconsistently

    This is an intermittent bug.

    When typing in input boxes I find that performance can be inconsistent. Sometimes, the cursor will jump to the end of the string inside the box, so I end up appending after the unit (e.g. "406 px+7"), which then errors.

    Another example is the input box just not inserting characters at all. It seems especially prone to missing arithmetic characters such as + or - or /. For example, I meant to type "300+100 px" but instead it ignores the plus and displays "300100 px", which then error because it's too big.

    I've attached a gif of some of the behaviour, but it's hard to catch the error when I'm recording the screen, so couldn't display the missing character case.

    This is an intermittent bug.

    When typing in input boxes I find that performance can be inconsistent. Sometimes, the cursor will jump to the end of the string inside the box, so I end up appending after the unit (e.g. "406 px+7"), which then errors.

    Another example is the input box just not inserting characters at all. It seems especially prone to missing arithmetic characters such as + or - or /. For example, I meant to type "300+100 px" but instead it ignores the plus and displays "300100 px", which then error because it's too big.

    I've attached a… more

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Renaming an artboard deletes the original name

    in previus version Illustrator if i need to rename artboard without deleting original name, i press in text field of artboard. In new version pressing on this field comes to delete original name

    10 votes

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

17. It does not highlight the page on the artboard window

    I select a page from the artboard window. I navigate between pages with PageUp and PageDown on the keyboard.

    I'm looking at the artboard window. but I do not see which page I am on. it does not highlight the page.

    This problem came with the latest update. (Ullustrator version 22.0.0)

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    9 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

18. Dual Screen - Prompt window display on the wrong screen - Mac

    The prompt dialog display window constantly display on the wrong screen even after repositioning to the main display.

    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

19. Unable to open files from CC Libraries to edit after recent update. . .
    6 votes

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    4 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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20. Can not move object, notification sound gets played

    Cannot drag or move the shapes and lines that i have been drawn when using the selection too and giving an irritating sound.

    4 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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