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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7717 results found

  1. Enregistrement de mon travail

    Lorsque je travail sur un dessin, je ne trouve aucun lien pou l’enregistrer. apparement cela devrait se faire autan magiquement au moment où je ferme le fichier. Mais ce n’est pas le cas. A chaque fois que je ferme, je revient à mon dessin initiale. Aucune modification n’a été enregistrée. Comment puis je sauvegarder mes modification???

    2 votes

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  2. Touch Bar Apple

    O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.

    2 votes

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  3. Illustrator 2021

    I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
    This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator…

    2 votes

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  4. After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Dell System
    Windows 10
    Illustrator 25.0.1 (64 bit)

    Removed all Plug-Ins - Still happens
    Uninstall then installed - Still happens with out the plug-Ins

    2 votes

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  5. 2 votes

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  6. Illustrator 2021 won't initialize on Big Sur

    Illustrator 25.0
    MacOS 11.0.1
    iMac Pro, latest updates of everything. Nothing else running.

    Illustrator forever stuck on "Initializing..."
    Tried uninstalling, including preferences and reinstalling. Won't start.

    2 votes

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    2 comments  ·  Launch  ·  Admin →
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  7. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  8. Notification Messages are gibberish

    Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

    Using macOS Catalina 10.15.7
    and Illustrator CC 25

    2 votes

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  9. MacOX Big Sur Laggy

    I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

    The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

    Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

    2 votes

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  10. Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.

    I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

    SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd…

    2 votes

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  11. Blob tool freezes Adobe Illustartor

    I'm trying to use the blob tool to outline a drawing in order to complete part of my final for my college class. My expectation when using it is that it simply outlines the drawing, but every time I use it, all of adobe illustrator freezes (the times it does happens varies, it's never at the exact same time. Sometimes I can do it for 5 minuets others it's for 30 seconds). Things are still happening, but I can't see it happen on screen. If an answer can be provided as to why this is happening it would be much…

    2 votes

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  12. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    2 votes

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  13. Buggy

    Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. Color picker preview doesn't match color field/document, matches monitor RGB instead

    1. Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
    2. When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
    3. Expected result: I expect the preview to match the color…
    2 votes

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  15. Illustrator file showing "text import file" tab

    when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
    even though the file size is 1MB, but when opened it doesn't show anything

    2 votes

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  16. Type on Path Brackets Not Appearing

    When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.

    2 votes

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  17. Excessive fan and temperature in v21

    Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!

    2 votes

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  18. illustrator is unable to save this document ... due to some unexpected errors.

    Prior that, I get a message saying "This file has been modified outside Illustrator. Do you want to continue?" Then I click yes.

    Then... "Illustrator is unable to save this document ... due to some unexpected errors."

    I've been getting this message every now and then whenever I try to save a document. Started when I updated my Adobe Illustrator to version 25.0.

    Save a copy yields the same result.

    Adobe Illustrator version 25.0
    macOS Catalina version 10.15.6

    2 votes

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  19. Version 4 ICC profiles were converted to version 2 ICC profiles.

    I get this message:
    "Version 4 ICC profiles were converted to version 2 ICC profiles."
    whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.

    It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.

    Thanks
    Dave

    2 votes

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  20. Opacity mask not behaving as expected for object that crosses over itself.

    When I make a gradient opacity mask for a line object as shown, the opacity mask behaves as expected when the object overlaps another object (cyan rectangle; i.e. you can see the bottom object through the top object), but does not when it overlaps itself (magenta rectangle; i.e. the part of the object on the bottom is clipped by the shape of the object, rather than visible through the opacity mask like the separate object).

    2 votes

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