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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Unable to paste into specific sublayer (Paste Remember Layers is unchecked)

    I am unable to paste copied items into a selected sublayer - they are instead pasting into the main layer.

    2 votes
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

  2. Illustrator reverts back to Style Elements instead of Presentation Attributes for svg

    BUG:

    Steps to reproduce:

    1. Open an SVG file.
    2. Save as; in the dialogue for CSS Properties select <Presentation Attributes>
    3. Continue working on the file, specifically by changing the art board size and other resizing activities.
    4. Save the file

    Expected:
    I expect that opening the file in a text editor will show that presentation attributes are used, such as fill=none

    Actual behaviour:
    The file now contains style elements plus layer names that were removed have been named to Layer 1

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  3. Eye dropper is missing

    The eye dropper is missing since version 25.0.1
    I am currently on version 25.2. Please advise.

    2 votes
    2 comments  ·  User Interface  ·  Admin →
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  4. recolour artwork > color library > pantone ...

    You can no longer recolour your artwork to find the nearest matching pantone colour.

    2 votes
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Pencil tool fidelity issue when smoothing lines added anchor points NEW AI VERSION

    The pencil tool is not responding to the fidelity even if is 100% smooth it will add anchor points making the drawing really wobbly. I noticed this only happens on the new Illustrator2021 version running on Mojave 11.1. Seems to be a common issue currently See link below:
    https://community.adobe.com/t5/illustrator/pencil-tool-fidelity-issue-when-smoothing-lines/m-p/11754465#M259637 Im uploading a video showing the bug
    Why is this happening?
    Can this Bug be fixed?

    2 votes
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  6. Latest Version just quits on its own

    Luckily I was in front of my computer as it happened so I could save the current files that were open but without needing an update to Illustrator or the OS, the app suddenly just started a quit sequence on its own.
    OS is Mac 11.2 Big Sur. Illustrator Version: 25.1

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  7. Pantone Connect

    Hi there,

    When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Kerning not working between first two characters of any word

    No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.

    Windows 10, Adobe Illustrator 24.2.3

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. Select Next Object Below

    Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  10. Can't place circle or square in middle of other circle or square.

    On circle tool.
    1) Draw a circle
    2) Go to the middle of the circle to draw another cirlce.
    3) It does not let me. (Changes to some selection tool)

    This did not used to happen in older versions of illustrator. When it changed I just lived with it, but working on a file now where I have to create a bunch of objects in middle of other objects and its driving me mad. Anyway to revert it back to the way it used to be? (probably worked fine in about 2010)

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  11. Unit increments for Large canvas documents have fractions

    Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  12. Copy/paste elements from Illustrator to Keynot

    I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  13. Prestazioni GPU

    Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.

    Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. UI Glitches, but can still edit and save project

    Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.

    I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  15. TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR

    I tried uninstalling and reinstalling. Same issue remains

    I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  16. Eyedropper tool vanished from tools panel

    Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.

    2 votes
    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

  17. 保存したワークスペースが再現されない

    Windows10 pro
    illustrator v25.1

    ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
    v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
    1列のまま復元されるよう、修正してほしいです。

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. 25.1 Constant Crashing

    Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  19. 2021 Not Packaging Adobe Fonts

    Adobe Fonts not packaging with files

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  20. Decimals are divided by point instead of comma

    After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.

    Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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