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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. LOST DATA

    I lost my all work from last 10 days.
    What should I do now?
    All data was very important and I created by working hard days and nights. This is 3rd time happening with me from last year. I saved my work but still it is not listed there in recent works.
    Sudden error and not able to save my data sometimes. I paying for the software and I am suffering from such serious issue. Have any solution

    2 votes

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  2. 2 votes

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  3. Closing documents makes Illustrator 2020 to hang (24.3)

    On Windows 10 (v 1909) when closing a document (previously saved, or opened without any change, or a new empty document) Illustrator hangs and is unresponsive for 5-20 sec.
    This is happening after update.
    Photoshop had the same problem, but the hanging time reduced after the newest updates.

    2 votes

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  4. 24.2.3 → 24.3 アップデートすると、一般の単位がptにリセットされる

    Windows10 / 1909 / 18363.959
    24.2.3 から 24.3 へアップデートしたら、環境設定の単位の一般と線でmmの設定が、Illustrator起動毎にptにリセットされてしまいます。
    設定ファイルの再作成を行っても、環境設定ファイル全体の再作成を行っても解決されません。
    解決出来ないので現在は24.2.3で使用しています。

    2 votes

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  5. No option to stop recording an action when resetting workspace

    When recording an action with Button Mode unchecked in the actions panel, there is currently no way to stop recording the action if you reset your Workspace with your Workspace having button mode enabled. As far as I know, there are also no hotkeys to start/stop recording for Actions either. Forced to restart Illustrator otherwise.

    2 votes

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  6. Zoom percentage in info panel displayed differently than the document zoom.

    The zoom in the info panel is displayed differently than the zoom on the document above.

    As seen in the image below.

    Thank you!

    2 votes

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  7. In accurate shapes for extremely small complex shapes

    Windows 10 V24.3
    Open file (new or existing), Specs 10000x5000 px.
    Zoom in to 64000%.
    Select Pencil Tool. Double click settings (ensure color fill).
    No stroke. Any color fill.
    Draw complex, but small shape.
    Problem: Shape is not held. Not enough anchors are added to keep original draw accurate. Add anchor should not be needed for quick workflow.

    In my example. Drawing small lakes on a large world map. This changes the shape of my lakes, or I must make them bigger, but that will change the accuracy of my map.

    This bug seems sporadic as sometimes I can create…

    2 votes

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  8. Just updated to Illustrator 24.3 and now installed font only has a few letters

    I updated to the latest version of Illustrator (24.3) and opened a document I had created in a previous version. Most of my text was missing. I checked and the font was still available and activated. I deactivated and reactivated and that didn't help. When I click the text, it gives me the message that "This text was created in a different version of Illustrator. Editing the text may cause some changes to your text layout. Basic formatting will not be affected. Do you want to continue?" The font is PeachyKeenJF. Only a few letters/numbers actually show up. I'm on…

    2 votes

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  9. blob brush

    Any idea what is causing these weird color boxes? not having issues with the blob brush but these are annoying

    2 votes

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  10. 2 votes

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  11. Issues with using Assets Export in Isolation mode

    If you enter the isolation mode of any objects and try to export any artboard by using Assets Export, it will eventually generate the wrong assets. However, if you exit the Isolation mode and try again to the same process, it will be all fine.

    2 votes

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  12. 塗りブラシツールで使用しているブラシが勝手に切り替わる仕様について

    adobe illustrator2020
    塗りブラシツールにて
    ユーザー定義のライブラリから設定したブラシを使用して線を描画

    選択ツールなどに切り替えて移動などを行う

    もう一度塗りブラシツールに切り替えると、基本ブラシや別のユーザー定義ブラシに勝手に切り替わる

    この仕様かバグの修正をお願いしたいです。

    illustrator2018にはこの仕様はありません。

    環境はmacbook pro 2016 OS10.15.5 です。

    イラストの仕事で一番頻繁に使うのが塗りブラシツールなので
    これが修正されないとillustrator2020にいつまでも移行できずにいます。

    ご対応していただける事を願っております。

    2 votes

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  13. Image Washed Out When Uploaded to Illustrator

    Whenever I upload an image, the color gets washed out and is completely different than the original image. Color Settings doesn't change anything, nor does changing the image type before uploading the image.

    2 votes

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  14. 2 votes

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  15. SVG paste truncating curves

    Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.

    This leads me to believe that Illustrator is rounding the points lower than it should.

    Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator....same issue.

    Copy only a Little of…

    2 votes

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  16. SVG EXPORT DOES NOT WORK!!!!

    This is not a feature request this is a BUG. SVG import does not work at all.

    2 votes

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  17. Background Save does not work

    Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.

    2 votes

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  18. It's 2020. Why is it still impossible to scale a graph with the free transform tool.

    It's an insult to designers, especially in the age of data, that we can't properly use the graph tool without having to enter the data and officially break it before having the ability to scale it like any other vector object. Please get with the program and make it a scalable vector with data intact and editable.

    2 votes

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  19. New update (v24.3) printer errors

    After the latest Illustrator update (v24.3), it keeps giving me printing error messages. My printer drivers and etc are up-to-date. This is the first time this has happened in many years, I don't even remember the last time I had printer errors via Illustrator. I've used Ai for over 20 years of my professional design and illustration career, several of the Ai CC 2020 updates have been nothing but a royal pain-in-the-a$$ overloaded with glitches, bugs, and crashes. I've never been so frustrated with this beloved drawing program. Adobe, please get Adobe apps to work properly like it once was.…

    2 votes

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  20. CC Color Library changes when moving to 2nd monitor

    When using a 2nd monitor, if I move a CC app from the primary laptop monitor to the secondary monitor, the CC Color Library changes. The color shifts are minimal, but enough to be problematic. Additionally, the background color of the library changes from the expected dark gray to a light gray.

    I've verified my monitors and they are calibrated properly, so this is not a monitor calibration issue. I noticed the issue within the last few weeks, less than a month ago.

    See attached images for examples.

    2 votes

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