Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Character Information in the Properties Panel does not work
The following bugs did I found while working with text (selected):
- Font selection is blank
- Font search does not give a result
- Font style does not update
- Colour does not update or shows a wrong colourThis all happens even though the Character Panel works fine.
1 vote -
[Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles
By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.
They become temporarily visible again after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
Sometimes I also have to reboot the system to make the profiles visible.
Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.
1 vote -
保存後、再度開くと文字スタイルがリセットかつ適用できない箇所が一部発生
文字スタイルの不具合が２点。
いずれも、クラウドドキュメント（.aic）で保存したファイルを、次の日開いたら発生。適用していた文字スタイル（標準文字スタイル）が解除され、再度どの文字スタイルを選択しても適用されない
適用していた文字スタイル（標準文字スタイル）の部分が文字化けし、設定していないフォントに書き換えられる
正直、保存→ファイルを開くだけで、こんな不具合が出るのは非常に困ります。尚且つ、1.の再度文字スタイルが選べない = 復旧できないは致命的です。
XDに近い、テキストスタイルはとても便利な機能なので、早急に安定活用できるよう改善お願いいたします。[添付]
1. 選択箇所のように、サイズ10級にしていた箇所が、フォント種、サイズなどめちゃめちゃになり、スタイルの再設定もできない- 1.と同様の「標準文字スタイル」箇所が勝手に他のフォントに設定され、尚且つ文字化けを起こしている
1 vote -
Extrude on the 3D Materials panel is inaccurate.
The extrude function does not extrude by the amount I type in.
It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.I find it eliminates the usefulness of the whole 3D Materials panel.
1 vote -
The Illustrator was not responding every time I tend to save new file
Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.
I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.
I hope you can assist me with this problem.
OS: Windows 10
Illustrator version: 29.1 and even…1 vote -
CPU Preview Forced when Apple Wide Color images placed
Bug:
- Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
- Note that the preview mode switches to "CPU" and you are unable to switch back.
- Restarting Illustrator has no positive effect.Workaround:
- Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.Expected Behaviour:
- Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will…1 vote -
Why the the FONT i used are NOT LONGER AVALIABLE in Adobe premiere pro?
Hi Adobe community, a few weeks ago I updated a new Adobe Premiere version and since then the font I was using has changed and I can no longer find it among those available. The fonts I need are: Algerian, BlackadderlITC-Regual, Garamond-Italic, Onyx. I try to find these fonts as if they were extensions from the official Adobe page but I couldn't find the Algerian font in this way either... Can anyone help me or give me advice? Thanks a lot!
1 vote -
cambio de la unidad metrica
Buenos dias chicos a ustedes no les sucede que cuando van a crear un nuevo documento y ejemplo si tenia la unidad metrica en milimetros y la cambias a centimetros o pulgadas se les regresa a milimetros creo que es algun error en programa o no se, vengo aqui a sugerir ya para que se haga una revision de eso y se pueda corregir, saludo
1 vote -
Now the Space Bar Doesn't Work for Text in Mac Sequoia
Every time I launch AI on a Mac Sequoia OS, something in AI will not work right. This morning, the spacebar no longer adds space between words in text. What's so frustrating is you never know what shortcut/tool will fail when using Adobe products in Mac Sequoia OS. Please fix these problems. Thank you.
1 vote -
Some shortcuts don't work with Mac Sequoia 15.2 OS
The spacebar does not resize something when drawing. Instead it brings up the properties box and sounds an error alarm on the Mac Mini Pro M4. Additionally, the keyboard shortcuts, such as M or H, stop working mid program. The up/down keys don't change the number of sides while drawing a polygon. I'm running version 29.1 I've already disabled any spacebar shortcuts native to the OS. Even running in safe mode, Adobe creative cloud programs have incompatible shortcuts with Mac Sequoia.
1 vote -
Outline Preview & CPU preview not working (cause canvas freezing)
Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
I have tried in illustrator 28, it is worked normally.Operating system:
Windows 11 23H2
Ryzen 5 7535HS
RTX 2060Illustrator Version: 29.0
1 vote -
Cursor/mouse glitching/flickering when moving around artboard/objects
Any time I go to make an edit, add an element, move an object, or move my cursor around over my content/artboard my cursor glitches and rapidly switches between tool symbols. I am still able to use illustrator and each tool performs how its supposed to however the cursor glitching is troubling when making adjustments/resizing things. I have restarted my computer and quit the application as well and nothing seems to work. I am using Illustrator 2025.
1 vote -
Canvas melts, as if animated
I have encountered a weird bug. Issue happened after the current update.
1 vote -
Adobe help support pop up is so obstructive
When using Adobe illustrator, the software crashes for a short amount of time and will redirect you in browser to the website of the learn and support of adobe. It makes the workflow slow, and its frustrating at the same time.
1 vote -
User interface - Not keeping color choice on re-open
The level of user interface color choice does not sustain itself on re-launch of the application
1 vote -
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
1 vote -
Dimension die but don’t get expanded when pasted along with the objects with Paste Remembers Layers enabled into a different document
I have a floor plan.
Some of the objects I have there have live dimensions attached.
I need to copy them all from an older revision of the file into a newer one.- I select objects and their dimensions together
- I enable Paste Remembers Layers in the Layers panel’s flyout menu
- I copy them
- I open the different document and run Edit > Paste in Place command
It all looks fine... Objects get pasted where expected: dimensions into their own layer, other stuff to other layers.
No shy message about objects being expanded.
All dimensions are displayed as single entities…1 vote -
Adobe Illustrator 28.7.3 does not load AIBeautifulStrokes
Adobe Illustrator 28.7.3, at least the macOS version, does not load AIBeautifulStrokes suite in my plugin (error 29550). All other versions, including up to 28.7.2, work fine. I am using SDK build 142, the version of the 2024 SDK now available for download.
AIErr err = sSPBasic->AcquireSuite (kAIBeautifulStrokesSuite, kAIBeautifulStrokesVersion, (const void**) &sAIBeautifulStrokes);1 voteNo longer happens with 29.1
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1 vote
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透明の値を変更してもENTERを押さないと見た目が反映されない
Mac OS 14.2.1
Illustrator 29.1透明の値を変更してもENTERを押さないと見た目が反映されません。
古いバージョン2023までは反映されていました。1 vote
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