Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7509 results found

  1. Settings in French / préférences en français

    Ai 23.0.3
    Win 7 Pro x64
    Xeon E5-1650 v3 / 80 Go RAM / SSD 256 Go 850 Pro

    TRANSLATION
    We can't read 2 settings completely, too many characters.
    1 option is too short: Rayons d'arrondis, for this one, the tooltip is helpful. Previous version of Ai use: Mettre à l'échelle les ... and it was better for to understand.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Heavy upload to adobe.io (amazon) without files opened

    During one week I left Illustrator opened.
    During this week, Illustrator upload 21 Gb of data!

    How that's possible?
    What data?

    My post in public forum:
    https://forums.adobe.com/message/11085595

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Distribute Anchor Points not always working

    When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ILLUSTRATOR 2019 IS NOT WORKING!!! I CANT WORK!!!!

    WTF!!! updated system, creative cloud... ALL!!! and I can't work on illustrator!!! PLUS HOW MANY ILLUSTRATOR ARE FCKING being installed???? I have THREE in my dock!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Direct Selection tool not working correctly after image trace

    After using the image trace tool and selecting either high or low fidelity, sometimes the direct selection tool stops working correctly. Although you can still use it, it doesn't highlight the points when you actually click on an object. Once you create a new project it works but it stays broken in the old project forever.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I WANT YOU TO FIX THE PROBLEM WITH GRADIENT IN LIVEPAINT, IT DOESN'T WORK! :(

    It is not possible to position the direction of the gradient as before.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. swatches are not saving

    My swatches are not saving to my library after closing the program and have to remake them. My brushes are doing the same thing. They are also not there when I open a new document during the same session that I have made/saved the new swatch or brush. I looked to update my program but it appears to be up to date.

    I have adobe illustrator cc 2019

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. File that exports in CS6 does not in CC

    Using Adobe CC (tried all versions to date) I cannot export a .ai file to a CMYK tiff at 600 dpi. I receive the following error "The operation cannot complete because there isn’t enough memory (RAM) available."

    The exact same file is exporting in CS6 without issue (CMYK tiff@600dpi).

    Computer has 32GB RAM of which approximately 12GB are free at the time of the error.

    Illustrator is a fresh install on a new computer (Win 10 Pro). Scratch disk set to secondary drive, no other additions or changes to Adobe.

    Process on CC:
    1 - Boot computer
    2 - Log…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Scaling / rendering bug - Pucker & Bloat

    workpath: make circle -> add anchor points ->pucker&bloat -> cut the circle in two -> join path -> new circle -> minus front -> scaling = error (see images)

    MacOs Mojave 10.14.5 - illustrator CC 2019 AND illustrator 2018 (22.1)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Cant see entire font list in gyphs tab?

    When I open a New Document and want to view glyphs font list with Entire Fonts selected the lower drop-down doesn't change?! The only way I can get it working is by selecting one of the Adobe templates then go to Gylphs tab and then the font drop-down menu works. Odd, then after that all of my new documents work in the Gylphs tab that didn't work previously?! Once I close Illustrator I'm back to square one again. I have exactly the same set up as 2 colleagues I work with and theirs work from the off.
    Is it a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Batch in Actions strips the action's effects and results in no file preview

    If I manually start an action for a file, I have a preview for the resulting re-saved file and it has been altered properly based upon my action steps. But, if I batch files with the action, no preview is generated and my file has not taken on any of the the changes the action gives it. Maybe I'm doing something wrong, but I think there's a huge bug with this function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bring object forward (Ctrl + ] ) bug. Nudging left/right instead of moving forward.

    There is an Illustrator bug I have previously and am currently experiencing that makes an object nudge to the right/left when trying to bring an object forward. I've had this happen on Windows 7 and Windows 10. There is obviously a workaround for this, i.e. View Outlines > Select > Bring object to front / Cut Paste in Front / Paste in Back, Save and Restart Illustrator etc. but it is counterproductive to efficiency.

    Background: I'm a 10 year+ agency professional who specializes in UI design, illustration and branding.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Character panel issue

    I can not open the character panel. It flashes briefly a couple seconds after clicking on it, but then disappears. I'm running version 23.0.3 on Windows 10

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Text file saved from Document Info palette is not supporting file names in Japanese

    Environment: Windows 10 2018 (originally in Japanese but using English language pack)
    So I'm using CC 2019 in English and when Illustrator saves the Document Info, all files that have names in Japanese will not show up properly in the text.
    I suggest support for Unicode or other more capable standard.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Links Delay

    iMac, Mojave 10.14, Illustrator 23.0.3

    When I select any link whether it be on the artboard or on the links panel, it has a slight delay. Not sure when exactly this changed but it wasnt always like this, i was able to relink one right after another with zero delay and now im not able to do that. I have 2 Examples.

    1. When I select a link file from the artboard, it takes about 2-3 seconds before its shown selected on the links panel. This is a problem because if i try to Relink within those 2-3 seconds, it wont…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Artboard color and palletes not showing correctly onscreen

    Each time my CC updates my swatches and artboard color is off. Adobe techs went in remotely and fixed it once. My CMYK Red looks like Magenta on screen. Reg Black looks Navy blue. PLEASE FIX THIS!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. TypeKit

    Type Kit isn't working :( I've shut down and restarted my computer multiple times :(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base