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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. White disappears on export

    White disappears on export. Trying to save a jpeg.

    This is not the first time I've experienced this.

    I HATE that you insist on calling BUGS — IDEAS.

    Adobe is the buggiest software on the planet.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  2. Character styles do not allow for optical alignments and kerning

    Paragraph style applied to text area does not allow for optical margin alignment.

    Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.

    Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.

    Mac OSX Catalina.

    Shown - top: Un-kernable
    Bottom: kernable

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Help > Illustrator Help goes to marketing page

    Selecting Illustrator Help from the Help menu no longer links to Illustrator information and search links, but goes to a generic CC marketing page. From there, there is no clear path, and it requires at least two more clicks, in addition to having to figure out which are the appropriate links to follow. This is not helpful, and takes time away from productive work.

    1 vote
    1 comment  ·  Learning and Help  ·  Admin →
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  4. Cannot save document when title is blank

    In version 24.0.2 when creating a document with no title you are unable to save.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Linked images are broken when open a AI file on a different computer

    I work with a AI file and some placed image as links.
    If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
    Why the link are not related instead of fullpath?

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  6. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  7. My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  8. Alt+drag to duplicate from center not snapping to grid

    As described, if you Alt+drag object to duplicate from center point, it won't snap to the grid. If you drag not from the center point, it will snap normally.
    Is this a feature or a bug?

    Feel free to watch the example video below.

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  9. Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs

    another unknown feature for another new update...
    please fix this feature adobe.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  10. Curvature tool has a mind of its own!

    Curvature Tool makes curved lines before using the handles...it thinks for itself - never used to be this way. The old way is the best - older versions before 2018 I believe.
    Please advise...

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  11. Progress in window or panel

    I almost never use the Application Bar (Mac).

    Maybe put a progress bar for saving files in a regular window or panel?

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  12. Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.

    Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.

    The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
    Autosave is on and saving every 2 minutes, default.
    Not in the users files nor in…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Animated zoom happened again! please STOP it being default when some update or restart happens.

    it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  14. Please Make Adobe App shortcuts compatible with Security/Adware/Antivirus software

    I suddenly was seeing the "Space Bar Won't enable Hand Tool" problem that's been a plague for years. A few weeks ago, I installed AdGuard for Safari and Mac. I've been happy with it's ad blocking - but this was the culprit for the problem of the Space Bar not invoking the Hand Too, AND for Command+Space not invoking zoom. I've turned off the helpful ad blocker, and I can use my Adobe Apps (Photoshop, Illustrator, InDesign were all affected).
    After all these years, PLEASE fix these apps so that our computers can remain usable and safe while still having…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  15. Bug that you can use Illustrator for free

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  16. "Show Hidden Characters" is disabled every time "Export for Screens" is used

    Steps to reproduce:
    1. Open / create a document with any text
    2. On the application menu enable Type -> Show Hidden Characters
    3. Next do File -> Export -> Export for Screens
    4. Export a file or cancel out, both trigger the issue
    5. Notice the Hidden Characters are no longer visible
    6. Confirm on the application menu that the feature is disabled

    Happens on Illustrator 24.0.1 (64 bits), on Windows 10.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Text box can no longer be colored

    Mac, v10.14.6
    Illustrator 24.0.1

    When I select a text box, I can no longer assign a color to the box, only to the copy inside the box.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Notifications appear on bottom of screen

    Notifications appear on bottom of screen. I drag them to the center of the screen but the position is not stored.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  19. Illustrator crashes when adding centre point

    on occasion, ai will crash when adding center points. this time it was in wireframe view adding center points to placed PDF's

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  20. No search bar in Pantone swatch color books

    When I go to search for Pantone colors, or and other colors, there is no search bar at the top of the swatch tool window

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?
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