Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7510 results found
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Data Recovery
There's a weird glitch happening where it's like 'recovering data' ONLY once I start typing - and it keeps inserting an image I have previously deleted.
It's also giving me warnings when I open the document about it - I've tried 'ignore' I've tried to replace the file. Nothing makes a difference, it keeps randomly inserting the image again when I type.
I tried setting it aside, thinking it would only do it once... no, it will keep inserting more and more if I keep typing.
1 vote -
Double-click open ai file results in error but dragging in works
When in Windows Explorer I double-click to open the ai file but results in error: "Illustrator can't open the illustration. There is not enough room for the window..."
However when I drag and drop the file into Illustrator it opens no problem.
This error started happening in the last few days.
Please advise.
1 vote -
1 vote
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1 vote
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Toggle selection/brush tool bug in new Illustrator update
Selecting multiple objects no longer works with the latest update. Also cannot toggle between brush and select tool using command key. This is a bad problem. Please help.
OS 10.14.5
1 vote -
Numeric Entry into Control bar measurements sometimes trigger move dialogue instead of behaving correctly
macOS Mojave 10.14.4
Illustrator 23.0.4 and also previous versions
On the control bar I type a numeric entry in the object's width field, expecting to enter the width in the field on hitting enter.
Instead the Move dialogue opens on hitting enter. (this result also intermittently happens with other numeric fields in the control bar).
1 vote -
Panels float on top until I click them
Sometimes all panels get "always on top'' state. To change this, you need to mouse click each panel.
1 vote -
Buggy lines from tool windows
When I expand some tool windows to the work area the drop shadow from the window remains when the window is closed. This shadow is persistent when I close Illustrator and it is seen over all programs and desktop. It even persists when I restart explorer.
The only pattern I seem to find is that it only appears with the toolwindows popping up from the "More options" buttons.
Is it possible this is problem with Illustrator itself of should I search elsewhere for a solution? I have never had this problem before with any other software after year and years…
1 vote -
Application Frame menu please for Windows Illustratör-Indesign-Photoshop!
Illustrator, InDesign Application Frame menu please.
Illustrator, InDesign, MacOS operating system in Photoshop has Application Frame menu.
1 vote -
New Swatch grayed out when Stroke Color is active
Make New Swatch always available, not only when the Fill Color is active.
1 voteHi Jan,
Your New swatch option is disabled since the Stroke Color is set to None. New swatch functionality by default takes the current color.
If you apply some color to Stroke, the option will get enabled, similarly if you change Fill to None, it will be disabled for Fill as well.Hope This helps.
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Improve Large Complex File Handling
Performance with large files is sluggish & frequently enters the "Not Responding" state. This wastes my time & causes frustration. Files with this behavior include those with many linked or embedded images or complex vector graphics such as expanded brush strokes. However, I cannot find an explanation for this slowness. During these periods, my total RAM usage does not go above 40% & CPU usage does not go above 20%. GPU usage spikes to 100% occasionally but quickly returns to near 0% so this does not seem to be the cause. Opening & saving files takes a very long time…
1 vote -
Type tool broken - insists on being anything but normal type
Unable to select the regular type tool. I get type on a path. This is a deal breaking flaw.
1 vote -
tools & palette windows keep blipping in and out
Every other click, all of my palettes that I have open will blip off, then I have to click somewhere on the document to get them to blip back up again. Every. Other. Click! How can anyone draw with this going on?
Coworkers and I all working on same IMacs with most recent OS Mojave and just updated to 23.0.4 this morning and its still happening. Please fix it.
Far and away, I have been using Illustrator since 2.0, seriously, and it just gets less and less reliable with every update. Very disappointing.
1 vote -
Illustrator shuts down on it's own while i'm working
crash issues
1 vote -
Adding Assets to the Asset Export panel
In Attached document Art board #1, when selection one object and adding to asset export panel with 'Option' key pressed, it'll always add the Light Red Curved brush, as if this line magnetised to all vectors on that Art board.
1 vote -
Type on a Path Preview
When trying to type on a path around a circle, the preview shows the letters rotating abnormally, but when converting the text to outlines or printing the type, it corrects itself. Would be fine, but I can't design what I need without the preview first.
1 vote -
Color slider don’t work with touchbar
Colors behavior on touchbar mac powerbook pro doesn’t work.
I change the color sliders, but don’t get any color.1 vote -
X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on alert boar
X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*. …
1 vote -
initializing Creative Cloud Libraries
Something went wrong. Libraries frequently states "Something went wrong initializing Creative Cloud Libraries".
I have to frequently restart creative cloud (CRTL+ALT+R).
I will be working on a PDF(with cloud working), save exit PDF, open PDF only to find i cannot access my cloud files. Super annoying!
1 vote -
Illustrator have weird display problem halfway during my work.
I've recording down what had happen to my AI recently. I have no idea why this happen, and i don't know the keyword to search for an answer to solve this problem so I decided to post it here. This had happen a lot recently almost everyday and at least happen twice or thrice a day. This had already happen for at least one or two weeks. And the properties panel also is unviewable because everything is squishing together, unviewable and unuseable. (for the properties panel unviewable problem, I didn't get the chance to took a picture before Ai crashed.)…
1 vote
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