I have the exact same problem and after two hours of trying every setting I can find, still no joy. Anybody found a solution?

I just installed the app a few days ago and this happens to me every time I open illustrator.

When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
Version 22.1, MacOS 10.13.3, MacBook Pro with external monitor as main screen.

I had same after latest update. OSX High Sierra, 13" Retina Iris Graphics. 2015.
Fixed by switching to CPU view.
Updated becaus of BUG in not exporting to SVG from last version of AI
Adobe - I gotta say - with the price you charge for your kit...and this level of complacency - you will be out of business soon enough.

Turning off gpu and restart fixed it for me. (windows 10, Surface)

crtl+alt+shift+y is the bomb.

cmd-shift-H --> hide artboard tool

View > GPU Preview

I have the same problem. has anyone found a solution?

I am using the latest version of Illustrator CC on PC.

No matter if I create a new project or open an old one, my entire artboard space remains black. It's not that the artboard is hidden in any way; I am able to select and "use" tools, and all of my layers are listed and supposedly visible. But I cannot actually see my project at all.

Again, the artboard is not hidden. There's absolutely no reason I can come up with as to why I cannot see it.

A work around:
Open the file ( let it look white )
Hit cmd+a, then cmd+c to copy all
open a new file
hit cmd+v to paste

I was having the same problem after installing CC on my new machine but the crtl+alt+shift+y trick worked for me, thanks Daniel!

bump

This one drove me nuts.
White screen on any file. Adobe appears to locked up. Kill in task menu.
It was stupidly simple.
When you open any file, it throws a modal message box down in the lower right-hand corner (for me) that says something like "we detected a touch screen - switch mode?" and yes/no buttons. The dialog needed to be resolved before the file opened.

I could just barely see the title bar of the message. I grabbed it, moved it to the center, hit OK and boom! File opened.

For me, what worked was turning off the "Superimposed visualization" (not sure if thats the correct name on english).

On Windows, the shortcode for turning it on-off is Crtl+Alt+Shift+Y.

Fixed it by editing the preferences and turning off the GPU performance as suggested previously.

Anyone resolve this issue?

I just had the same problem. Managed to solve it somehow, that's how I did it:

Go to preferences - experimental feature and then in settings click 'Enable for CMYK documents'.
That's it. Hope it helps

I had the same problem and fixed it by turning off the GPU performance in the preferences.

I'm the "double monitor" anonymous below and I have had my problem resolved. My IT guys came around and changed out the HDMI on the non-working monitor for a DP. Now everything works.