Spacebar not working as quick Pan / Hand tool
Spacebar has stopped working as hand tool as of 2018 update.
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
I got a better solution, which solves the actual "problem"
I think it isn't a direct software problem : I went in my mac settings in Security & Privacy, then in Privacy -> Accessibility allowed Ai to control my computer.
Ai just needs the control over your mac when there's a conflict with another Program concerning the Spcacebar. Then it won't happen again :)
Hope it helped you guys
Sean Choi commented
I just bought annual subscription and install the photoshop and illustrator. I am using iMac 2018 5k 27inch with 64RAM. I regret this quick hand tool is not working. I don't know what to say...
Juergen Kranzler commented
i resolved this problem today.
In my case i have installed the program Exodus. (Crypto Wallet)
If it is open in the background, the cmd & space doesn't work in Photoshop, Indesign and Illustrator.
If I close exodus, cmd & space works fine again.
Maybe you have another software installed, wich uses cmd&space for anything....
Try it out and I hope your day will be much better now! ;-)
SOLVED for me too.
I quit Safari and it worked. It looks like Safari is using the same key-shortcut function. I find it unacceptable that Safari can do this when using any of the Adobe Suite programs. I wonder what it's using that we can't see. I hope Adobe will be able to have better control over these issues.
Worked for me when I quit chrome
Happend to me in April, 2019. I running a 2017 15" MacBook Pro (16gb Ram). Never had an issue until I tried using the Duet app with my iPad pro. When I did that, the handtool was the only thing that would work on Illustrator. I tried unplugging the ipad, didn't fix it. I quit Duet and force quite anything running in the background associated with Duet, still didn't fix it. I had to restart my computer to getit to work. I made the changes I needed, connected the ipad back up with duet and the problem came back.
Hey, I read the comment about Google Chrome or Google product being open. I saw a Google Drive open in my tabs, so I closed it and the spacebar quick hand tool immediately started working again! :)
Good luck everybody
This just happened to me today. I got malicious search engine on my computer. IT got rid of it, but now my space bar doesn't work in Illustrator.
From what I have read here seems to have something to do with internet or something running in the background. Hope this information help in resolving the issue.
SOLVED!!! At least for me. Hopefully for everyone.
Spacebar wasn't working so after reading some comments I proceeded to...
1. QUIT SAFARI --> Spacebar started working IMMEDIATELY!
2. Open Safari and still working.
Am I THAT lucky?
Hope this helps. Good luck!
I have found Google Chrome will sometimes "steal" the ability to type or use your keyboard if you have a Google product open (like Sheets, Gmail, GoogleDocs, etc). Try closing Chrome and opening it up again and seeing if your keyboard inputs respond in all your other apps again.
Lisa Kristel commented
Corey Key , Govind Gupta , everyone who's responded:
It IS a RAM issue. When I replaced my computer with one with much more RAM, the issue disappeared. Hand tool stuck was one manifestation, or maybe illusion, of software performing hyper-slowly. I guess a string of commands getting stuck together would look like the hand tool was running amok.
My issue is resolved. Answer: MORE RAM.
Thank you all for your help! And Corey Key , you were correct!
Cory Key commented
I had the same issues in both Photoshop and Illustrator. It started happening after I installed Duet Display (a third-party app that supports an iPad as a 2nd display) on my 2018 MacBook Pro. I tried all the fixes mentioned here and nothing worked. Finally uninstalled Duet Display and I'm back in business. Maybe it's a RAM issue with Duet Display or third-party conflict. Thought this might help.
Same problem here. Spacebar just stopped working. Today is 15/April/2019. Sad...
Krista Shapton commented
This happens to me on and off and really disrupts my workflow. I wasn't able to accomplish nearly as much yesterday as I was hoping to. Quitting/restarting chrome does nothing to fix the issue - it sometimes resolves on its own but always comes back to haunt me at unexpected times. Please fix!
Kelly Baya commented
Following as I am experiencing the same issue. Come on Adobe.
so when will we receive an update? this is making things more time consuming? we need this a=back asap please
Lisa Kristel commented
My hand tool and other functions are working now: solution? A computer with MORE RAM. Maybe it should have been obvious to me, but I’d been using the same computer for many years. Perhaps the software grew with updates. I wonder why no one thought it would malfunction with lack of space in which to work?
Anyway I know that now.
Illustrator needs lots of RAM.
Thanks all who tried to help.
[Deleted User] commented
Same as well! Just today. So annoying! I quit illustrator and updated it, to be safe, re-opened and same problem! The only fix was, thankfully in the thread here, when someone mentioned clicking the mouse outside of the program and clicking back.
Von Glitschka (Vonster) commented
This once again proves the flaw of Adobe beta testing methodology. Meaning they need real-world beta testing because the would have been caught almost immediately before public release. Reading the comments by engineers is not very encouraging. This is basic work flow 101 for Ai. Losing it doesn't seem huge until you lose it and it immediately becomes a pain. This also seems to be happening in Photoshop too so the problem is systemic in that regard. Originally posted in 2017 yet still happening in 2019 only shows how lethargic their attention to detail is regarding development. I won't hold my breath.
Still having issues with this. This is such a useful tool and it's truly an inconvenience.
I hope you fix it soon.