Spacebar not working as quick Pan / Hand tool
Spacebar has stopped working as hand tool as of 2018 update.
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
Illustrator Team
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amy p commented
OMG... now me too. Was fine fine fine... then just STOPPED!
Made me think I accidentally hit the wrong key combo somewhere to make it just stop so suddenly, but I've tried everything to get it back and nothing.
HOW FRUSTRATING!
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Jim commented
FIX the spacebar PAN tool in Illustrator! I don't want to use another key for panning..
And please for the love of all that is beautiful do not allow updates to make changes to our hotkeys and interface settings.
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Anonymous commented
Broken for me as well. Annoying as it really slows you down workwise :(
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Mihailo commented
I'm not sure what action fixed this as I just tried it today and didn't restart my Mac or anything it just start working for Illustrator and Photoshop too. So thanks good lord hahahahaha finally! Alleluia :D
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Anonymous commented
I resolved this issue by restarting my mac in safe mode (hold down shift after start up boom and release when the apple logo appears) then open illustrator, check space bar quick hand tool works. quite illustrator then restart mac again normally. When I opened illustrator the hand tool (space bar) was working again :-)
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Anonymous commented
This just happened to me this morning. I have updated to the latest Illustrator CC2019 and the spacebar still doesn't work as a quick hand tool.
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Mark commented
I agree with others, it is NOT RESOLVED, this bug still live in CC2017 too, after safari close handtool arise for spacebar. Do you think it is normal?
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Anonymous commented
My space bar doesn't work even when I close Chrome. I have no idea what to do.
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Tom commented
This happened as soon as my IT department installed Webroot on my mac. If you click the green "W" logo at the top of your screen and click "Pause Secure Keyboard Entry" that fixes it.... at least that's what worked for me and my team.
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Mihailo commented
Yes this is so frustrating as pressing spacebar we don't have any option for hand tool anymore. Give me a Hand :D this suck *** as I'm using Photoshop 2019 and Illustrator 2019 and it does not work on both.
It makes our professional work triple the time..... O M G please fix this!
p.s. I'm using Mac just so u know I'm not sure about Windows
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Paige commented
Ahhh! Why is this happening! Messing up my workflow and speed. Does anyone have a fix?
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Glen commented
Just had my daily hand tool failure, and I then tried shutting down every other running program one by one, except for Illustrator, to see if anything else could be causing the problem. This solved nothing, space bar hand tool still broken. Restarting computer again...
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Anonymous commented
Not working, even though I quitted from Safari.
Illustrator 23.0
OSX 10.13.6 -
Anonymous commented
The culprit for me was Webroot for Mac. Shutting down Webroot solved the problem.
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Anonymous commented
Driving me crazy!!!!! Totally breaks the workflow and just is absolutely frustrating.
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Anonymous commented
I'm having a breakdown over this. PLEASE FIX.
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Glen commented
Since this bug has been marked as Resolved, it's probably being ignored as an issue now. So I've started a new bug report here - https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35763940-space-bar-randomly-stops-working-as-hand-tool
Hopefully that one will get Adobe to look into this further.
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Anonymous commented
Adobe fix your **** spacebar problem, update a patch like now please!
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Fernando Zamora commented
this just happened to me. it stopped working all of a sudden
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Glen commented
Almost every day, at seemingly random times, the Space Bar will stop working as a shortcut for the Hand Tool. For as long as I have been using Adobe Illustrator, pressing the Space Bar has activated the Quick Hand Tool, which I use all the time for moving around inside an Illustrator file. It just stops working, and pressing the Space Bar suddenly does nothing.
There is another Bug for this same issue (marked as Resolved), which mentions that closing Chrome and/or Safari seems to fix this problem for some people. Not only is that not a good resolution to the issue, but it does not work for me (and many other people in the "Resolved" bug). The only way I can restore the Space Bar - Hand Tool functionality is to completely restart my computer, which has a huge impact on my work productivity, EVERY DAY.
This has been going on for months now, and commenting on the "Resolved" Bug is like screaming into the void. There are at least 44 unanswered comments about this problem since it was marked as Resolved (only 2 from me). PLEASE HELP US.
I am using macOS Sierra Version 10.12.6 and Illustrator CC Version 23.0
"Resolved" Bug - https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31952662-spacebar-not-working-as-quick-hand-tool?page=1&per_page=20