OPEN SLOW
AI CC2017
trying to launch
I expect it to open in less than 1 min
I am getting actual work-ready launch in 5-10 minutes.
iMac 2013
Yosemite
R_Murillo
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Anonymous
commented
Running AI 22.0.1 on El Capitan 10.11.6 on a Mac Pro (late 2013). The program is SO slow to open a file or even view what is in a folder. What's going on?
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A.J. Kandy
commented
Seeing similar slow launch consistently with Illustrator and all Adobe CC apps. On a Dell Optiplex 980 (quad-core i7), Windows 7, 16GB ram, takes up to 5 minutes + to launch.
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R_Murillo
commented
I will check. Just an FYI, I mentioned I am on Yosemite. AI CC 22.0.0 is not compatible with this OS. As I am corporate, I am waiting for an upgrade. So, it will take a while.
In the meantime, see what you can do with AI CC 21.0.0
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R_Murillo
commented
Are you saying these speed issues have been fixed on the latest version? Or, are you being sneaky and merely dangling a faster carrot to keep me loyal?