Libraries Panel broken
Although the Libraries panel is open, I cannot select another library, it's stuck on the same one. When I pull up the menu to choose another and click on it, nothing changes. Been like this for a few weeks now.
Thanks for reporting this issue, Illustrator Team really appreciate this.
We have tried to address this issue in our Prerelease build of 25.4.0 .
Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 25.4.0 from CCD “Prerelease” tab in Categories section.
Please do let us know if this issue is resolved for you or not.
With Best Regards,
Same problem still happening in July 2021. This seems like a pretty important function to be completely failing for this long, in a subscription paid product. When does Adobe start handing out refunds for their products failing?
Same here. The panel freezes several times a day without fail.
just deleted all adode creative cloud and re-installed, still same issue! Arrrggghhhh
I am also experiencing this issue currently in Illustrator and it is extremely frustrating when you go through the trouble of creating a library of colors/fonts and then can't use them for anything... Please fix
The problem persists with 25.3.1 - and it is beyond annoying. A quick question to fellow designers - why are we writing here, do you think that Adobe cares to look here?
Caroline Beavon commented
I have been finding the same problems as described here - oddly sized assets, OR the panel freezes entirely.
I am using a relatively cheap second monitor which I believe is causing the problem.
Quick hack but NOT a solution if you're using a second monitor -
1 - unplug your HDMI monitor cable BEFORE opening illustrator.
2 - open Illustrator
3 - Then plug HDMI cable in, turn on monitor - Illustrator Libraries should now work as expected.
You can obviously then move Illustrator up to your monitor window or wherever ... but the monitor needs to be OFF when you open Illustrator.
Hmmm I have this same issue and have version 25.3.1
I hope it gets fixed soon as it is really frustrating!
Thank goodness its not just me then. Exactly the same issue. Library works for maybe 10mins then I look back and its massive or I change and the library and its frozen. Continually upgrading to see if fixed but it never is.
Yes, the issue is STILL there... no improvements. I am working with the latest version.
still the same problem. no improvements!
Isone Olivier commented
Im having the exact same issue! This is happening on my MacBook Pro with Ai 25.3.1 but not on my iMac with the same version. It started immediately after updating and nothing fixes it. I've re-started, reinstalled and cleared caches.
Screen recording attached. Black = left click, Green = right clock.
I am STILL having this issue, only way to get it to work again in to completely quit illustrator and open it again.. it then just crashes a bit later anyway and the cycle continues. Massively disrupts workflow!!
I am still having issues with this on my work computer, it is very disruptive to my workflow and I can only fix it by saving and exiting AI, and restarting...usually to have it freeze again in 10 mins. Has there been a solution?
Happening to me as well. Illustrator 25.3.1 on Big Sur. Only in illustrator. Libraries work perfectly fine in Photoshop. My current work around is to right-click a vector library item in photoshop and select Edit so that it opens in Illustrator and then I copy/paste it into the file I need it in. Definitely not ideal.
I'm using Illustrator (25.3.1) on Catalina (10.15.3) and Illustrator's library has been either not loading or freezing after two minutes of having Illustrator open. My libraries work fine in Photoshop and InDesign. It's just Illustrator.
I have 25.2.3 and I am still having the issues with the library panel.
I'm having the same issue. Mac OSX Big Sur. I messaged ShareWithAI@adobe.com. Please advise.
This is still happening even after latest update, I have to restart my adobe apps about 15 times a day which is annoying when deadlines are tight.
Still experiencing Libraries freezing and becoming unresponsive even after recent updates. Issue actually seems worse than ever...
I'm running version 25.2.3 under Catalina 10.15.7 - MacBook Pro 16" with two external displays.
Use this regularly and therefore is really disruptivetive to workflow.
Simon Hart commented
Still happening in 2.5.23 - do you guys actually TEST that you've fixed a bug before you declare it fixed?