Skip to content

What can we fix in Illustrator (desktop)? Vote or report a bug.

← Illustrator (Desktop) Bugs

GreyScreen

When i start Illustrator it opens as usual. But when its open i have this greyscreen and can not make new docusment or open anything. Pls help

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Filip shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  ·   ·  Report

    Filip, can you still access menus?
    If yes, try to disable Home Screen in Edit > Preferences > General.
    Then use Ctrl+N or File > New to create a document.
    Please comment back if it helps.

    And sure this is a bug.

Illustrator (Desktop) Bugs: Launch

Categories

Feedback and Knowledge Base

(thinking…)