Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
736 results found
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Troubleshooting with anchor points
While trying to add a new anchor point to an intersection it adds it in another place, some pixels to the left. Basically, it happens whenever I try to use the pen tool. At the same time looks like whenever I move an object it doesn't go exactly where I want it to. Basically, no overlapping or adding anchor point to an existing vector.
3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Illustartor cc 2018 Crashing when clicking the paintbrush tool or shape builder tool
Illustartor cc 2018 Crashing when clicking the paintbrush tool or shape builder tool in the tools panel. The "N" shortcut for the underlying pencil tool also crashes illustrator. I have reset preferences, but to no prevail.
I am not using GPU as Illustrator can not find my Nvidia GT540M
Windows 10
8gb ram
quad i7
Asus N53sv3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Repeat scale
- Scale an object NON UNIFORMLY using Scale tool.
- Select new object.
- Option-click to choose point of scaling and bring up dialog box.
- The previous NON-UNIFORM scale percentages are displayed, but UNIFORM is highlighted. Clicking the radio button next to NON-UNIFORM simply applies the UNIFORM value to the NON-UNIFORM values.
3 votes -
Snap to Point causes jumping with long Guides
I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.
I created a test file to where I isolated only three…
3 votes -
Undo Button Stops Working
When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo
3 votes -
Eyedropper cursor blinks while held
If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxBHappens on both Windows and Mac.
And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).2 votes -
2 votes
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Pencil Tool not performing accurately
Pencil tool not performing accurately. Continued issue after updating to the 2025 version of Illustrator. Despite tinkering with pencil tool options, the shape will continue to skew compared to what I am drawing. Fidelity is on its most "accurate" setting.
2 votes -
Offer to delete dimensions if related objects are deleted
Dimension in Ai are live and follow the objects they we snapped to (only if NOT get moved on their own or together with the objects, which is stupid and should be fixed: http://illustrator.uservoice.com/forums/601447/suggestions/47739104)
But another problem is unbound dimensions, that don’t have an anchored parent anymore.
Ai offers nothing if I delete an object that has a dimension attached to it
It won’t offer me restore the link if I paste it back.
If a dimension was bound to two objects, and delete one, there is no way I can move the second one and keep it live,…2 votes -
Smooth function converts smooth endpoints in a partial selection into sharp ones
Here I try to smooth a portion of a simple ellipse with extra points added.
The Smooth tool works as intended — the points stay smooth, the curves does not get any bumps or creases.
The Smooth slider however treats the now selected portion of the path as a separate thing altogether, caring about the local smoothness only, making the flush smooth connections to the whole curves into sharp ones.
I now have two creases I never wanted to create (I am smoothing or what?)
Please rethink how it treats partial selections.2 votes -
Generating an artwork always shows 'We’re experiencing high demand' message
Not generating neither object, nor scene or symbol...
2 votes -
Making a regular triangle with Star tool duplicates the path
Scissor tool cuts lines and duplicates them (completely broken)
Make a triangle by selecting the star and changing it to 3 lines (triangle), now cut one of the lines with the scissor. It duplicates the shape! This bug is seen across multiple shapes and lines. The scissor tool is broken along with selecting individual points often creates duplicate lines.
The quality of adobe products has just gone downhill in the last 5 years.
2 votes -
尺寸标注工具调整字号大小问题
当使用鼠标点击箭头调整字号时，出现越来越小；当输入固定数值后回车确认，显示数值比输入数值小。如视频：
2 votes -
AI HAVE THE WORST DIMENSION TOOL OF THE WORLD
You have to follow Rhino quote tool. There's a lot of mistakes in AI quote tool.
- I don't want to see "mm" after my quote.
I MUST have a snap on every elements of my drawing for quote my dimensions
I MUST have the possibility to snap different quotes to a single point
I MUST have the possibility to have orthogonal quote from oblique points
PLESE DO IT QUICKLY!!!! WITH THE LATEST VERSION OF AI CAD TOOLS NO LONGER WORK...I LOST 1500 EUROS OF SOFTWARE BECAUSE OF THIS CHANGE2 votes -
2 votes
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Clicking captions in Properties panel for Dimension tool doesn’t select corresponding values
似乎开发人员遗漏了什么？单击“尺寸线”属性标题，编辑框可以获得焦点，“延伸线”和“尺寸文本”不可以，如图。
2 votes -
Don’t allow to create anything in the dedicated Dimensions layer except dimensions
标注尺寸后新建图形问题
当标注完尺寸后，新建图形会出现在尺寸图层，要想在原图层绘制，必须选择原图层后再建立，我认为这是一个bug，尺寸图层作为一个特殊的独立图层，不应该有其他图形出现。当尺寸标注完绘制新图形时，软件应该自动识别这不是尺寸标注操作，应该回到原图层，不应停留在尺寸图层。2 votes -
Text to Vector prompt doesn't work
When I write a prompt and hit 'generate', the bar loads as normal but then produces an error message saying, "Something went wrong, try again".
This also doesn't work for the sample prompts provided by the program.2 votes -
Magic Wand tool selects things it shouldn't
In the video below, I have four shapes: two black squares with a transparent stroke (i.e., no stroke), a black square with a gold stroke, and a red square with a gold stroke. The tolerance level in the Magic Wand palette is set to zero for both strokes and fills.
If "Fill Color" only is checked, and you click on a plain black square with the Magic Wand tool, both plain black squares and the black square with the gold fill are selected as expected.
If "Stroke Color" only is checked, and you click on a plain black square, both…
2 votes -
Demension Font size
when i using the demension tool, the size of the number to small and then me change the size of demension number and it only work on one, so when i click orther demension number the number of font size has changed but the demension number is not
2 votesThe issue seems to be resolved in the latest builds.
Please verify or refute it and comment back.
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