Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
741 results found
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Radial grid inaccuracy
Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up…
2 votes -
Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
2 votes -
Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)
I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.
I have searched past posts about this problem but haven't found any.
Thank you!
2 votes -
Reflect tool showing artifacts when flip mirroring a live paint group
A live paint tool when mirroring via Reflect (O) function, seems to always distort parts of the flipped and copied image, sample here. But I've had worse results.
2 votes -
Scatter brush not able to customise after created
When I create a scatter brush and then try to customize it after I've drawn a few strokes with it the "OK" just turns blue and nothing happens when I press it. Never happened before today and I'm not doing any weird brush, just a basic leaf-looking brush. Pretty annoying since I gotta either nail it at first or create a new one again. cheers!
2 votes -
Transform Again doesn’t work with live or outlined text when transformation is made using the bounding box
In Adobe Illustrator, I use the transform again tool a lot during my day to day and seemingly recently, it hasn’t been affecting live or outlined type* when it will affect any other regular object. Has anyone come across this on their own or know how to fix it? It will continue to transform the text if you scale up or down as well repeating moves but when scaling objects to certain sizes using the guides and then replicating the same growth on the text object doesn’t work.
I’ve tried ungrouping, releasing the compound path, tried intersecting the shapes, the…
2 votes -
2019 v23.3 still keeps crashing
I'm just using a regular brush tool but 5 minutes using it voluntarily closes the app. It keeps happening every five minutes. I'm using surface pro i5
2 votes -
Nudging with arrow keys problem when in Picas
OS X 14.5 Ill 2019 CC 23.0.3/23.0.4:
This seems to be only happening when the Units are set to Picas:
Using the arrow keys in the control panel to move an object "below" 0 does not function correctly. E.g.: If an object is at "0p0", hitting the down key moves it to "0p1" instead of "-0p1", then bounces back and forth to "0p0".
This occurs for any value between "0p0" and "-1p0". If the starting point is less than "-1p0" then the down keys behaves properly, but if you nudge back UP to past "-1p0", then the value pops to…2 votes -
Magnetism on bezier points
Today, there is no magnetism on bezier points and it is very annoying when you're drawing. Magnetism only works with anchor points (and not bezier points). Here is a GIF showing the problem.
2 votes -
Shape builder moves arrowhead
Illustrator 22.1 on Mac 10.13.6
When I use the Shape Builder tool to cut a path with an arrowhead, it moves the arrowhead to the other end of the path (but without changing the stroke style).
I cannot put the arrowhead back by clicking the end anchor point of the path.
All I can do is save, close the document and reopen it, then I can (and have to) click each of my paths end points to put all the arrowheads on the right side.
Here's an example, with the Stroke panel visible.
2 votes -
Pathfinder Divide Function Not Working
When attempting to divide paths with a closed shape below, the paths are removed but the shape is not divided.
2 votes -
No snap to artboard
Snap to artboard not working with smart guides on (or with any other form of snap on) tried on both existing and new files - no snap no feedback of cursor - using drawing tools pen or rectangle.
Illustrator 23.0.1
Windows 10 Enterprise 18032 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Curved Lines Unclear
Any sort of curve that is drawn, imported, or even text is unclear? I have uninstalled and reinstalled and have no idea what is going on? See image below. Its not a fill or stroke setting. Anybody have any idea what the hell is going on? HELP
2 votes -
Anchor Point tool doesn’t reshape straight segments
Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?
2 votesDirect Selection tool won’t reshape straight segments but move them, but Anchor Point Tool should work on these.
Can you recheck this, please?
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Selecting pen lines (vectors) & anchor points is really hard after updating to newest version of CC 2019.
I recently updated my OS to Sierra & with that my CC updated to 2019 23.0.2. Ever since, it takes several tries to select a line or an anchor point using the direct select or group select tool & to remove points using the Add/delete anchor tools. The scissors tool also can't seem to find the line to create a point either. It is extremely frustrating & slows down drawing a lot! It seems like the lines/points that we are looking at, are not in the same place code-wise maybe? Something is not lining up. PLEASE fix quickly!
2 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
use the key stroke spacebar/command for the mag
It keeps changing my ability to use the key stroke spacebar/command for the mag! I don't have time to **** around with this. Please stop changing things .
2 votes -
Illustrator cc2019(v23.0) テキストをアウトライン化すると元の位置からズレる
テキストを効果→パスの変形→変形で回転したものを、アウトライン化すると元の位置からズレます。フォントのサイズが大きいほどズレが大きいようです。
印刷会社へ入稿する際や、納品する場合も必ずアウトライン化したファイルを作成するので、このズレは致命的です。
早急に改善していただきたいです。2 votes -
Opening info panel will crash pen tool!
If you use the pen tool and open the inof panel, Illustrator draws completely wired lines! What a bug...
2 votes -
Line Segment tool not working, unable to access
Line Segment tool not working, unable to access
2 votesIs this still a problem for you?
Please share more details on this if yes, please
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Unable to select individual anchor point to move
I was trying to fill a shape with an object but can't select and move individual points to create the custom shape i'm looking to make. It just moves everything even if I have the other layers locked
2 votes
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