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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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673 results found

  1. TEXT NOT REFRESHING

    Text not refreshing when making changes to a text box. I turned off GPU performance and the problem persists.

    1 vote

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  2. Selected font in CC2018 doesn't stick

    Problem when I opened a type sample page I made with Universal News with Commercial Pi, and almost all characters became the rectangle with X inside. I can select the block, then UNwCP and I can see the text changing as I select the face . . . but when I leave the Character pallet, the field blanks.

    Also, if I select one character and type over it, the face becomes Minion. In the sample, see 8, 9, and zero.

    Similarly, in InDesign, I can select a single character and then UNwCP, and the pallet changes to New Century Schoolbook…

    1 vote

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  3. Undo randomly groups texts

    After hitting undo a few times will cause a random text to be selected and cannot be unselected. I don't know which text has been selected either. Only way to find out is to direct select each text and try to edit them. That's the only way to exit out of the selection as well. I've found this problem over and over again.

    1 vote

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  4. CC font preview not working any more

    When I start typing a font name in the character box I used to get the related font preview pop up , this no longer works at all and is very irritating

    1 vote

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  5. Hyphenate problem in Italian

    In Italian istituto is i-sti-tu-to

    1 vote

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  6. 1 vote

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  7. Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

    Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

    1 vote

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  8. can't copy text of typeface name from character panel

    selecting a typeface's name in the character panel and copying it gives you "Myriad Pro" when pasting.

    This is not a consistent bug. Sometimes when trying to re-create it actually pastes the test of the right typeface you are trying to copy.

    1 vote

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  9. Font problem

    every time I try to type something on a clean sheet my letters ( no matter what font I use) look like someone cut through them. Can you help and tell me why is this happening?

    1 vote

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  10. Illustrator not recognizing Arial font after setting up new computer

    HI All, Sorry if this is posted in the wrong spot, but this is my first post. I recently set up a new work computer (MacBook pro, High Sierra 10.13.6 ) to replace my older computer. I have typically made PDF's in illustrator using Arial font, but now when I open these older PDF's the text id highlighted as when the font is not recognized . as well if I import Arial text from excel it pastes it as symbols.

    When I look for Arial in my type pull down it is not available and when I look in the…

    1 vote

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    It is possible there is a font conflict and you have multiple version of Ariel on your machine. e.g. a TTF and another OTF
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  11. Live font preview panel isn´t working

    Hi to all.

    I think that this is a old bug, but I already update AI to the latest version (CC 22.1) and the problema remains… This is really frustrated. Can you please, help?

    I'm sending images in attach.

    Best regards,
    Rute

    1 vote

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  12. the font style file has not been installed

    Just recently purchased CC 2018. Although I have been using Illustrator since 1998, this is the first time I have worked with CC. And I'm having issues with the Type in Illustrator - it seems the font style file has not been installed [???] - for example with the Font Myriad Pro - there should be an option of regular, regular italic, bold, bold italic, etc - I can only get regular.

    This issue HAS to be resolved or there is no point in continuing to use CC 2018. Please let me know what I need to do - does…

    1 vote

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  13. 1 vote

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  14. Keyboard shortcut for Change Case > UPPERCASE is missing

    1. In version 22.1 there is no anymore option for Type > Change Case > UPPERCASE in Keyboard Shortcuts.
    2. I miss that Shortcut, that's all.
    1 vote

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  15. Regional - Indian Font Issues

    Google Fonts that work for hindi and other regional languages seem to get messed up when used in illustrator. Please help urgent. Tried Noto Sans, Sarala font..

    1 vote

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    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  16. Major Type issues

    Having major dramas with type. I cannot select any existing type in any file. I cannot add any type either. On the rare occasion that any cursor may appear, it is so tiny as to be impossible to see anything. On typing, no text appears at all.
    Extremely weird and extremely frustrating.

    1 vote

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

  17. Illustrator CC2018 request font

    1 - OSX High Sierra - 2.8 GHz Intel Core i5
    2 - Starting Illustartor it request to download some font (see attached file)
    3 - Tryed to download and Illustrator run correctly, but when I restart computer the messare is the same.
    I alsto tryed to re-install Illustrator but the bug stay
    4 - Every time I run Illustrator the message is the same.

    1 vote

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  18. illustrator text stroke misaligned in illustrator and when placed in photoshop as smart object

    Strokes seem to be misaligned when working on live small text and cannot be placed into photoshop correctly to apply FX. Adobe CC

    1 vote

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  19. Bengali Dari Line Break Issue

    The Indic 'dari' (U+0964, "।") reflows to the next line in Bengali, but it should behave like a period and not be allowed to start a line, especially if not preceded by a space. I am using v22.0.1 x64 on Windows 10. I have attached a file to show what I mean.

    1 vote

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  20. Registered trademark glyph gets randomly swapped to its alternate in text with Gotham Medium font applied when navigating the document

    Weird Glyph problem going on. Basically we have registered "R"s on our artworks, and on some occasions the glyph is applying superscript to the superscript "R" making it half the size it should be. Font is Gotham Medium using CC 2018 macOS High Sierra, Suitcase Fusion. Even weird that its changing when I scroll around the artwork to the smaller "R"? any ideas as I'm lost. This was happening also in CC 2017

    1 vote

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