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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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701 results found

  1. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes

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  2. SVG import: font-weight and font-style not always applied to tspan elements

    font-weight and font-style not always applied to tspan elements

    Use the following steps to reproduce the issue:
    1. download attached AIbugreport.txt file
    2. replace .txt with.svg (unable to load an SVG file)
    3. import the file to Adobe Illustrator
    4. open this file in Google Chrome (or any other browser) to visually see the difference

    Actuall result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: Styles are not applied to these words.

    Expected result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: "quick" is bold; "over" is italic

    4 votes

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  3. URGENT: Enter key does not work in any Type Tools Illustrator Beta 26.6.555

    Adobe Tech Support was unable to resolve.

    This was not a problem in the prior release of 26.6 before .555

    When using the type tool in any form, horizontal, vertical, etc., the enter key no longer inserts either a [CR] or [CR LF].

    This is inconvenient for working with headlines or titling (attached graphic), but an absolute dealbreaker for working with long text.

    4 votes

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  4. ÿ (ydieresis) Uppercase and lowercase are inverted

    Hello,
    the character ÿ (y with a dieresis) has an issue in Illustrator (I have the french version) when I change the case using the Font menu, it does the opposite. Turning Ÿ to Capital will change it to lowercase, turning Ÿ to lowercase won't change it (the .mov video is more clear)
    regards,
    –Nico

    4 votes

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  5. 文字組みアキ量設定や禁則処理設定を含む文字列ペースト結果が不安定

    Windows 10/11の、Illustrator Ver.25.4および26.0.2で起きる不具合です。

    1. 文字組みアキ量設定、禁則処理設定を任意で作成する
    2. それらを適用した文字列を作成する(片方だけでも構わない)
    3. 該当文字列をコピーする
    4. 新規ファイルなどにペーストする

    この場合、文字組みアキ量設定や禁則処理設定はペーストしたファイルと文字列にそのまま反映されるはずですが、反映されず、ペースト先に用意されているプリセットの設定が反映される、または設定「なし」としてペーストされます。
    何度かペーストすると反映される場合がありますが、ペースト時の挙動が不安定としての不具合にナrいます。

    4 votes

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  6. Strange symbol ('envelope' sign) appears at the end of pasted text

    Why does the envelope sign appear when I copy text from somewhere else (like HEX color code copied or translation result text form Google Translate) and paste it into Illustrator?

    Happens only on Windows it seems.

    4 votes

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  7. Random text disappearing from box

    Big Sur 11.4
    Adobe Illustrator 25.3.1

    When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.

    First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…

    4 votes

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  8. Optical kerning changes when opening AI file in Illustrator 2021

    Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
    The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.

    4 votes

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  9. Unwanted horizontal text scaling

    Illustrator will apply horizontal scaling to text when I am working on different part of the document. This even happens to text that is on a hidden layer. So far I have failed to "catch Illustrator in the act" so can't say what leads up to it happening. I just look at the text and it is magically scaled! Bah!

    4 votes

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  10. eyedropper leading 0.1

    I have noticed that, in the last few updates to Illustrator, if I copy the type attributes from one text box to another using the eyedropper tool that the leading amount does not get copied. Instead, it gets set to 0.1 -- which really negates the utility of coping type attributes through the eyedropper.

    4 votes

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  11. Emoji Baseline issues

    Using macOS Big Sur with Illustrator 25.0.1

    Anytime I use emojis on Illustrator, a portion of the emoji below the baseline gets cut off. When I zoom out, it looks normal again. I haven't had this issue before. Even on export, a chunk at the bottom of the emoji still gets cut off.

    4 votes

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  12. Myriad Pro Condensed text disappears

    I opened up an Illustrator file that I update yearly. The text is all in Myriad Pro, in a variety of styles. The section of text that was in Myriad Pro Condensed completely disappeared. The text line was still there, but when I typed nothing appeared. Changed the style to any other style (regular, bold, bold condensed and I can type it in, but if I change it back to condensed it disappears again.

    4 votes

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  13. Cap Height setting not using Font Cap Height

    Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.

    4 votes

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    Hi All,

    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.

    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

  14. Can't move text along path - vertical line handles missing

    The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.

    Operating System:
    Macbook Pro (retina, mid 2015)
    macOS Mojave V10.14.5
    Processor 2.2 GHz Intel Core i7
    Illustrator v24.1.2

    4 votes

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  15. Creating new paragraph or character style does not honor selected text

    https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

    ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

    4 votes

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  16. Layers are messed up, live text broken up

    File was last edited on Dec 23, 2019 - saved in illustrator 2020 .ai and .pdf formats. There were grouped layers, and live text layers.

    When I opened it today, my layer groups are all gone, and my live text has been broken up into separate layers (some mid-word).

    4 votes

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  17. Text cursor on Mac with Retina Display incredibly thin

    The text cursor is extremely thin on a Mac with Retina-Display. In an empty text box the cursor is nearly invisible, having the same width as the frame of the box. On a regular display, the cursor has a much better visibility. You should auto-detect the screen resolution and choose an appropriate width for the cursor or you should let the user choose a size in the preferences.

    4 votes

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  18. Create Outline shortcut is not working

    I'm not sure when this started happening but CTRL + SHIFT + O isn't working as a command for create outlines.

    Notes:

    All other key commands work fine

    My O key isn't broken

    The command is still correct in preferences

    Doing "Create Outlines" from the menu works just fine.

    I've tried reselecting, restarting, multiple documents. It's simply not working, It's very weird.. anyone?

    4 votes

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  19. Pasting a text makes it loose its formatting

    mac OS 10.14.3 running AI 23.0.2

    The issue seems to be random and can't replicate every time.

    If I copy a group formed by a path and text sometimes, when pasting, the path is expanded (?) and the text loses its format.

    When pasting "in Front" or "in Back" sometimes works but ussually pastes in the left upper corner of the artboard.

    When pasting a text in any possible way (in Front, in Back, in Place ... ) all format is missing.

    The result is a little task consuming double or more time as the expected, delaying my performance and…

    4 votes

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  20. Text always shows as black

    Sometimes, when I apply color to a text box (using the swatches or the eyedropper) the color shown on screen is black even though in the Appearance panel the Fill is the one I applied.
    I made a screenshot (attached) to demonstrate

    4 votes

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    Hi,

    The attached screenshot displays the FILL color underneath the CHARACTERS in the APPEARANCE panel therefore any change applied to the FILL will not be displayed, to display it correctly please move the FILL color row on top of the CHARACTER row (Click & Drag) in the Appearance panel.

    Hope this helps to resolve this issue.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

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