Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
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"Open" button not responding first time
After the recent update, with the new layout of the home screen, I have to click the "Open..." button two or three times before it opens the file explorer window. It acts like it is being clicked, but then nothing happens.
3 votes -
CC 2018: The 'undo count' button in preferences is not responding
Basically, I can click it but it doesn't respond.
It's impossible to change the value.See video of the bug:
https://www.youtube.com/watch?v=gSnDwWVZnhs3 votes -
release to layers not working
release to layers not working. Does it for 1 group or sublayer, but not for all of them. Had to open CC 2014 to get it to work.
3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10803 votes -
Stop Button not Working
If I open something but I changed my mind, I see there's a stop button while it's loading, but I can click on that stop button all I want, it doesn't want to stop. What's the point of having a stop button then?
3 votes -
CC2014 No artboard names (macOS Sierra - 10.12)
When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?
3 voteswe can’t reproduce the issue on the latest version of Illustrator. CC 2014 was not supported on 10.12 we advise an upgrade.
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Some shortcut keys is not working well
Some of the shortcut keys is not working well when drag file from computer to illustrator.
3 votes -
Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead
When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)
If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.
After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is…
3 votes -
Isolated group bar covers contextual task bar
Isolated group bar covers the contextual task bar if the bar is at the top of the window.
2 votes -
2 votes
The team expects it to be fixed with the latest Beta 28.8.0.19.
Please try to install it and see if it works as intended.
Please comments back either way.
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Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value
在“导出为多种屏幕所用格式（ctr+alt+E）”对话框中，选择“高度”“宽度”“分辨率”后，“缩放”编辑框应自动获得焦点，这样在选择上述选项后就可以直接输入所需数字，减少使用鼠标激活编辑框的操作，更加高效，体验更好。
2 votes -
Translate Mistake
In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.
2 votes -
New document screen doesn't close upon creating new document, locking me out of program
The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…
2 votes -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes -
カラーウィンドウの改善
以前からカラーの数値入力はTabキーを使用して移動していました。
2024年版は#が追加され、そこから更にTabキーを押すと上に移動せず全てのタブが閉じてしまいます。
タブを閉じずに上の入力に戻るよう改善をお願いいたします。2 votes -
Can't go full screen on Mac
The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1
2 votes -
Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.
1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
2) Scroll up or down to adjust its value.
3) Scrolling up will result in decreasing the value.
4) Scrolling down will now result in increasing the value.This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
Please, fix it.2 votes -
Incorrect handling of mouse clicks on the Home Screen
On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.
Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.
Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),…
2 votes
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