939 results found

1. Tabs randomly stop functioning, will only show one project

   Since one of the recent CC updates at the end of February, both Illustrator and Photoshop have been having a glitch multiple times a day with their tabs. You'll go into the program and see one of your projects open, but when you click on another tab it still shows the original project. The only way you can see your other projects is if you take them off the tab bar into a separate window. All tool panels behave exactly the same. The only way I can fix this is to take every single one of my projects off the tab bar into a new window, save them all, then restart the program. Same behavior in Photoshop.

   This is not an isolated incident to me (16 inch mbp), our other designer (13 mbp) has also experienced the same issue starting around the same time. This happens multiple times a day to me and is very frustrating, especially since I can't just quit and restart. I have to save every project in individual windows because the typical "save changes to...?" process doesn't work when it won't show me the files.

   Since one of the recent CC updates at the end of February, both Illustrator and Photoshop have been having a glitch multiple times a day with their tabs. You'll go into the program and see one of your projects open, but when you click on another tab it still shows the original project. The only way you can see your other projects is if you take them off the tab bar into a separate window. All tool panels behave exactly the same. The only way I can fix this is to take every single one of my projects off the… more

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2. template outline visuals out of scale

   When I open illustrator, the outlines of the different visual templates are overlapping the text below... Looks pretty sloppy, Adobe.

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3. Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

   Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

   On macOS Mojave 10.14.6
   Retina 5K, 27-inch, Late 2015
   4 GHz Intel Core i7
   24 GB 1867 MHz DDR3
   AMD Radeon R9 M395X 4 GB

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4. Common Dialog Boxes lag: saves each step from Dialog Box

   – MacOS Mojave 10.14.1
   – AI 24.1.2

   The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.

   For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.

   And then the "magic" happens.

   Let's say the original position of the object is 0. When I enter 10px, the position changes also to 10. But after I enter 12px, the position changes to 22! But it should have been 12! When I click "Cancel", the Object stays in position 22. It doesn't even cancel the last step. I have to do it manually then, each step i've made in Dialog Box! (See video)

   It looks like that every time I use any of Dialog Boxes, as if the Illustrator writes down each step I make in Dialog Box as a separate action. Each time I click preview, the objects resets not to the actual zero property, the one before opening the Dialog Box, but the last one from Dialog Box itself. (see video)

   That's makes impossible or pointless the usage of some Dialog boxes.

   Have someone experienced the same problem? is there's a way to solve it?The problem occurred several month ago, i've already updated illustrator a few times.

   – MacOS Mojave 10.14.1
   – AI 24.1.2

   The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.

   For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.

   And then the "magic" happens.

   Let's say the original position of the object is 0. When I enter 10px, the position changes also… more

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5. Create a new file icon bug in Illustrator 24.1 on macOS Catalina 10.15.4

   The Create new file icons are huge.

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6. Cannot deselect the selected area even when nothing on canvas

   Like I said on title. When I use selection tool, it happens occasionally. It can not be deselect even when I lock and turn off visibility all my layers. The only way to solve this problem is turn off the current window, and reopen the file. It is really annoying. Please fix it. Thank you.

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7. Layer

   I think the layer colors are wrong. In the following snipped, the purple ellipse and blue rectangle are assigned the color green in the UI but they really belong to the red layer.

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8. Scrolling or zooming causes round Corner Widgets to get deselected

   Steps to reproduce:
   1. draw a rectangle
   2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
   3. Move the mouse wheel to pan (or zoom) a small distance.
   4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.

   Panning or zooming should NOT affect the selections that the user has made.

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9. The input fields and dropdowns get visual artifacts and then illustrator crashes sometimes after that.

   The text boxes and dropdowns get visual artifacts - resizing illustrator causes ui to disappear until you hover over it, and then illustrator becomes unresponsive or crashes after that.

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10. Artboard Size in Properties Panel Arrow Key Enlarge/Reduce Increments Incorrect After 24.1.1 Update

    As of the latest patch (24.1.1), when using the up and down arrow keys to change the size of an artboard in the Properties panel, the increments are now full inches instead of 0.1 inch increments as they were in the previous version (24.1). Is there a way to revert this behavior back? This glitch also occurred a few years ago and was fixed in a subsequent update, so I'm hopeful it can be fixed again.

    On a related note, holding control (on Windows) and using the up and down arrow keys adjust the size by 0.6 inches which I feel is a bit unusual. Is there a reason for this or a way to change it to 0.5 inches instead when holding the control key?

    As of the latest patch (24.1.1), when using the up and down arrow keys to change the size of an artboard in the Properties panel, the increments are now full inches instead of 0.1 inch increments as they were in the previous version (24.1). Is there a way to revert this behavior back? This glitch also occurred a few years ago and was fixed in a subsequent update, so I'm hopeful it can be fixed again.

    On a related note, holding control (on Windows) and using the up and down arrow keys adjust the size by 0.6 inches which I… more

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11. ⌘ + = Zooming Won't Work After Recent Update

    Since the most recent update 24.0.3 a couple days ago, the keyboard command to zoom in ⌘ + =, no longer works on MacBook Pro 2017 running Catalina 10.15.3 (both internal keyboard and bluetooth). Seems to be an Adobe issue as colleagues in my office are also experiencing the same problem which requires us to now use the Zoom tool. Note: the ⌘ + - combo to zoom out still functions for some reason.

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12. Add Select > Same / Object in right-click menu

    Could you please add the Same / Object drop-downs to the Select section of the right-click menu?

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13. Artboard units do not follow what is set in preferences (v 24.0.3)

    Set units to be in inches, but Paragraphs palette shows fields in points.

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is no longer happening in the latest versions. If something similar happens for you — please comment of log a new bug report.

14. Comment "S" - Command "W"

    If you want to quickly save and close a document using the shortcut keys (command-s) and (command-w), illustrator will save the file but will not close it! And if you then use the shortcut key for closing (command-w) then illustrator closes other open files! WTF?

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15. Document Info units do not match Document Setup units

    Select a path and open the Document Info panel. See attached image for all the needed details.
    Happens on the latest version of Illustrator 2020 (24.0.1).
    This is a regression, it did not happen in Illustration 2019.

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16. Illustrator 24.0.1 lags...

    Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...

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17. Scatter Brush - Can't modify settings after initial setup

    Hello,
    I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0

    There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.

    The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no changes get applied, of course).

    Steps taken:
    1) Create new Scatter Brush with customized settings (all options set to "Random" with varying parameters)
    2) Click OK. Dialog closes and new Scatter Brush is created with settings per #1.
    3) Open the Scatter Brush Settings dialog for the brush we just created.
    4) Change parameters.
    5) Click OK. The button flashes as though it were clicked, however the dialog box remains on screen. Click again and same thing. Tab over to the OK button using the keyboard and press the "Enter" key on keyboard. Same result, dialog box remains open.
    6) Only the "Cancel" button (or "Escape" key) will close this dialog. The updated settings don't get applied and the Scatter Brush remains the same as before the whole ordeal.

    Hope this helps...thank you!

    Ryan

    Hello,
    I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0

    There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.

    The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no… more

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18. "Anyways" isn't a word.

    Change this word to "Anyway". It t looks extremely unprofessional.

    Illustrator 2020 on an iMac running Catalina 10.15.1

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19. 選択したオブジェクトのバウンディングボックスが表示されない

    オブジェクトを「選択ツール」で選択した際に、拡大縮小をするためのバウンディングボックスが表示されません。

    illustrator 24.0.1 で発生し、illustrator 23.1.1 では発生しません。

    利用している環境は、macOS Catalina 10.15.1 です。

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,
    Sorry for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue.
    Please help us in isolating it further. We would need you to check
    1) Is this Issue still happening on your machine?
    2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.
    3)Please ensure under Menu Entry View→Show Bounding Box is on.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

20. All tools and actions are slow and lagging, random selection in Ilustrator 2020

    All tools lagging. cursor selects items randomly and drags them around when non having been selected. Illustrator 2020 CC installed

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We need more details to repro this issue. Please provide the following details

    - Screen recording of the random selection and tool/cursor lagging
    - System Information (Illustrator Help menu > System Info and OS system information)
    - Is this issue happening before AI 2020 release

    Please send the above details to sharewithai@adobe.com

    -Rama
    Illustrator Team