Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
969 results found
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Custom/saved workspace doesn't update toolbars the first time
After I choose a saved workspace, the toolbars don't get updated/repositioned until I choose the saved workspace the second time from the window>workplace menu. In the first attempt, it positions the toolbars somewhat but not properly/fully. Therefore each time I have to go back and choose the saved workspace once more to get everything positioned how it is set.
1 vote -
Info palette’s fields are misaligned
The Info palette fields have been misaligned for years. Would you fix it please?
1 vote -
Bug - Blank Workspace
When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.
I have to close and reopen the file multiple times until it happens to show up. I've already tried:
• Resetting Preferences
• Uninstalling and reinstalling Illustrator
• Renaming the UXP/other…1 vote -
포토샵과 연동이 안돼
I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve
1 vote -
Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
Crash when clicking on options in … (More Options) popup in the Properties panel
This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").
I remember I reported that while ago, but got no reply and obviously no attention from support team.
Top of the crash report:
Process: Adobe Illustrator [44604]
Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 28.3.0 (28.3.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501Date/Time: 2024-03-23 20:18:35.4441 +0200
OS…1 vote -
Paste in front places objects in a wrong position
Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.1 voteThe bug vanished after a reboot.
If you encounter this again — please leave a comment.
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can't change language from Spanish to english
I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work
1 vote -
'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar
I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.
Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.
Illustrator 28.2
MacOS Sonoma 14.2.1
MacBook Air M21 vote -
Values in Transform fields are missing and inactive
Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
As you can see, Transform values are locked when I pick an object.1 vote -
The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)
The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.
1 voteThe behavior stopped after updating Illustrator.
If you experience something similar, please share details and upvote.
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Keybord shortcut doesn't work for Object > Expand
I added a custom keyboard shortcut for
Object > Expand (Alt+Shift+Ctrl+L)
It has no conflict with any other shortcutFor example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu commandOnly after I clicked on the menu command, the keyboard shortcut starts working again
1 vote -
Corner Handles don't allow object rotation every time. seems to work intermittently.
Corner Handles don't allow object rotation every time. seems to work intermittently. Illustrator 28.1, Apple M2 Pro powerbook, Ventura
1 vote -
Bounding Box outside path and wrong dimensions
After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
Hope that is only a bug and not a featureVersion 28.1 (64 bit) on Windows 10
1 voteThis is a feature, and you can disable it.
Go to Preferences > General and turn off Use Preview Bounds option in the bottom right corner.
With this enabled Illustrator includes strokes into the measured bounds.
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Selection of Advanced Option When Creating New Artwork Seems Buggy
The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.
I'm on Windows platform, desktop.
1 vote -
"export for screens" beachball bug
I am on a M2 MBA running the latest macOS. I have a bluetooth Logitech MX master 3S. I have illustrator 28.1
When using 'Export for Screen', if I have a document with 20+ artboards, there is a scrollbar on the Artboards tab.
If I use the mouse LEFT BUTTON to drag the scrollbar or use the mouse LEFT BUTTON to click on the arrows on the scrollbar, Illustrator will beachball and I have to use Force Quit to close it.
If I use the mouse WHEEL to scroll the panel, I am able to make my selections - the…
1 vote -
Toolbar menus display only two rows at a time
I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.
1 vote -
モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch
モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。
1 vote -
1 vote
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Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11
Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.
0 votes
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