Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
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resizing a document window in illustrator is glitchy
Mac OS 10.15.7
AI 25.3.1Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.
1 vote -
Recolor tool
The Recolor Tool Appears to be cut off and can't move up. Can someone help with this issue?
1 vote -
Screen bug
Hi there!
I recently bought a monitor Dell 27" P2719H and the status bar doesn't appear in the right place as you can see in the attached picture, but on the Dell G3 notebook screen, the status bar works properly.Operating system - Win 10 Pro 64 bits
Illustrator Version - 25.4.1 64 bits
Monitor - Dell 27" P2719H
Notebook - Dell G3 15 3500 (Core i7-10750H, RTX 2060, RAM 16GB, 64 bits)1 vote -
Info not showing coordinates when setting Ruler Origin
When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.
1 vote -
Illustrator is completely gray
When I open illustrator it is completely gray, I have already installed several times and it does not fix.
1 vote -
Saving under macOS with cmd-S and cmd-D results in an error
I save my AI document under macOS 10.15.7 with the key combination cmd-S and immediately also press cmd-D so that the document lands on the desktop.
Since Illustrator 25.4.1, this results in an error message. I have to wait a while after pressing cmd-S before I can press cmd-D. Only then does it work.
Speichern unter macOS mit cmd-S, cmd-D ergibt Fehler
Ich speichere meine AI-Dokument unter macOS 10.15.7 mit der Tastenkombination cmd-S und drücke sofort auch cmd-D, damit das Dokument auf dem Schreibtisch landet.
Seit Illustrator 25.4.1 ergibt das je doch eine Fehlermeldung. Ich muss nach cmd-S etwas warten,…
1 vote -
Missing feature in the French version - UI scaling
L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
system : Windows 101 voteThis option is available only when OS and display’s resolution allow it.
As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).
So this should no be caused by the UI language.
Please share the specs of your display or comment back if it’s no longer a problem.
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Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar
Illustrator 25.4.1 / Mac OS 10.14.6
Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.1 vote -
Recently opened file not visible when starting illustrator on Mac OS
When opening illustrator for the first time the recently worked files are not shown on the home page.
My MacOs Big Sur 11.5.2
Illustrator Version 25.4.11 vote -
Shift + mouse3
Shift + mouse3 activate Rotate view tool, but this not work.
1 vote -
"Filter recent files" text input over everything
AI ver: 25.3.1
OS: Big Sur 11.5.21 vote -
Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1
I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.
I'm on version 25.4.1 on Windows, no plugins, no tablet.
Things I've done to try and remedy this:
-Restarted program
-Restarted Computer
-Tried to clear preferences (several times alt+Ctrl+shift on startup)
-Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…1 vote -
Artboards and Smart guide heads up displays do not show data, just gray boxes
none of my dartboards have their numbers Iartboard 1, dartboard 2, etc.) nor does the heads up measurement box of the smart guides show any data, it is just a gray box. The attached file only shows the lack of numbering of the artboards, not the smart guide heads up display
1 vote -
キーボードショートカットの設定が機能しない
キーボードショートカットの内、変形ー移動コマンドのショートカット Shift+Ctrl+Mキーが機能しない。ショートカットの設定ではこのように設定されている。他のショートカットは正しく機能しているようだ。
1 vote追加情報がありませんので、こちらは仕様ということで対応完了とさせていただきます。
コメントはオープンとしておきますので、何かありましたらコメントをご記入ください。今後ともよろしくお願いします。
Illustrator チーム
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Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.
The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.
1 vote -
error when using two screens.
Adobe Illustrator v.25.3.1
Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.
I don't know if this is a version error, but as this has never happened to me I need help.
xoxo
1 vote -
Champ de texte invisible
Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés
1 vote -
レイヤー名が入力しづらい
Mac mini (M1, 2020)
Bigsur11.4
Illustrator25.3.1日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。
レイヤー名を変更しようとする時、
１・バックスペースで消去しようとすると文字が確定してしまう
２・Tagキーで変換候補を選択しようとすると文字が確定してしまう伝わるかどうか不安ですが、動画を添付します。
ずっと困っているので解決したいです。1 voteIllustrator 製品版フィードバックへご協力いただきありがとうございます。
日本語の macOS のシステム環境設定＞キーボード＞入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。
しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。
追跡調査を行っております。
開発の進展などがありましたら、こちらでご報告いたします。
よろしくお願いいたします。Illustrator チーム
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iMac M1 Big Sur - cmd-TAB doesn't bring main window to front
Just moved to an iMac M1 running Big Sur. Using cmd-Tab to switch between Photoshop (or any app) to Illustrator 25.3.1 doesn't bring the main window to the front- it's hidden behind Photoshop.
Have checked with other apps- all seem to behave as expected, ie: cmd-Tab brings all their interface to the front. It appears to be only Illustrator that moves floating palettes to the front but not the main document window.
1 vote -
Bounding Box is invisible on Apple display, but not on MacBook
I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)
1 vote
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