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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7725 results found

  1. Corrupt rendering of font Aktiv Grotesk Condensed Light

    Our font Aktiv Grotesk Condensed Light has weird rendering artifacts in the glyphs "C", "b" and "p", but only on macOS 11.5.1 and Illustrator 25.4.1 (InDesign on the same platform is fine; on Windows, both are fine). See screenshot. Can't attach the font here so I'm sending it to Josh Hadley at Adobe.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. UI labels smear and the canvas is not fully updated

    Hello everyone!
    When I have to move an edge of a shape with the direct selection tool, on the right side of the screen this happens. Plus that it doesn't show the X and Y pixels where the edge belongs. I don't know if it's because of my laptop (Ryzen 7 4700U with AMD Radeon Graphics) Please let me know because it's kinda annoying, thank you so much!

    I searched for it, it's a smart guide's bug, in case I can help you :)

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. After the new 25.4.1 version, Learn Function and Interactive Tab doesn't work anymore.

    The Learn Tab is currently blank, and it's an obstacle to learning the Illustrator.

    Windows 10 Home x64
    Adobe Illustrator 25.4.1

    1 vote

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    2 comments  ·  Learning and Help  ·  Admin →
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  4. The Mesh Tool and Curvature is lagging after I updated the Adobe Illustrator to the latest version.

    The handles for the mesh are difficult to adjust and move. The same thing also happened with the curvature tool when I updated my AI to the 2021 latest version.

    Windows 10
    Intel Core i5
    64-bit OS
    4GB RAM

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. キーボードショートカットの設定が機能しない

    キーボードショートカットの内、変形ー移動コマンドのショートカット Shift+Ctrl+Mキーが機能しない。ショートカットの設定ではこのように設定されている。他のショートカットは正しく機能しているようだ。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    追加情報がありませんので、こちらは仕様ということで対応完了とさせていただきます。
    コメントはオープンとしておきますので、何かありましたらコメントをご記入ください。

    今後ともよろしくお願いします。

    Illustrator チーム

  6. Cambio de color en fuentes de color.

    Diseñe una tipografía de color con Fontself con una paleta especifica y al instalarla en Illustrator no respeta los colores establecidos, solo cuando se agranda o se achica la caja de texto se pueden ver los colores reales, pero al soltar la caja como que los desatura y quedan así. Adjunto un video para que se entienda mejor. ¿Hay algún tipo de solución? Desde ya muchas gracias!

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  7. Artboard's anchor points not working as expected.

    Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
    I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
    For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
    However, the result is that the artboard is always off.
    After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  8. Font appears as boxes

    Windows 10 Home Edition
    Illustrator 2021

    I receive machine layouts created in AutoCad & saved as PDF. When i open them in Illustrator for corrections font appears as boxes. I have been managing so far by opening the PDF in CS3 & resaving.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. Preview Pen tool line colour change

    In previous versions of illustrator the layer colour defined the preview colour line when using the pen tool. In recent versions the preview is automatically. Set to a dark blue colour and i can't work out how to change this.

    This tiny little change is causing me much grief, because in my artwork i draw on black shapes all the time and because the colour is dark blue, i can hardly make out what I'm drawing. I used to pick fluro pink, so I can easily see this line.

    PLEASE HELP

    I'm using surface book 2, windows 10, latest version…

    1 vote

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    5 comments  ·  Tools  ·  Admin →
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  10. Program Unresponsive, gets confused & Forgets what is active, Illustrator Beta 25.5.360. Apple M1

    Program will have items highlighted either in Artboard or normal view modes. Deleting stops working. Pointer moves. Re-Highlight stuff, and it will delete or accept type. It's like the program forgets what is active various things.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Save for web is locked at 1585px. I can resize it lower, but I can not get larger image. Original file size is 2800px. Howto get rid ofthis?

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  12. Artefakte im Randbereich von Transparenteinstellung durch Pathfinder.

    1 vote

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    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  13. Strumento di Selezione non funziona

    Lo strumento di selezione non funziona, non ci sono differenze con lo strumento di selezione diretta. Non si riesce più a ridimensionare un box di testo o un qualsiasi oggetto selezionato.

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  14. Colour of object incorrect

    1. macOS Mojave and Window 2018
    2. v25.3.1

    I have this problem with second times. whether text or object, the colour shown don't match with actual. you can see my upload image. the path text should be show as black colour. and why it shows as white colour?? Have someone face this problem before?

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. Program beta response to clicking/deleting... lagging

    Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  16. 24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset

    24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. Opening recent cloud doc silently fails when connected to VPN

    This should kick an error back to the user. There must be SOME trigger along the way that could generate it, even if it's just a network timeout error, right? Even a cancellable status pulser or something so you're not just throwing non-functional clicks at a button the UI suggests is functional.

    MacOS 11.5.1
    Illustrator 25.4.1

    Steps— Open illustrator, click on a cloud doc either through recent panel or file-> open recent files

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  19. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

    The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. error when using two screens.

    Adobe Illustrator v.25.3.1

    Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.

    I don't know if this is a version error, but as this has never happened to me I need help.

    xoxo

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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