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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7719 results found

  1. If an AI doc is opened, every other AI document pops up

    Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

    1 vote

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  2. Bug: Newlines become Carriage Returns on Mac

    On Mac this outputs a file with "test1^Mtest2^M"

    f = new File([path]);
    f.open("a");
    f.writeln("test1");
    f.writeln("test2");
    f.close();

    it uses carriage returns which means things like tail -f [path] won't work. Workaround is to use the "BINARY" file encoding

    1 vote

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  3. Previews no longer available

    Since upgrading to Catalina I no longer have previews of documents. They are now all empty boxes. Any idea how to bring them back?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Black png

    my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.

    1 vote

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  5. Deleting Files V25.0.1 and V25.1

    When saving, files will randomly be deleted, with and without error messages. There is no way to tell when this is going to happen, and the file is having to be recreated from scratch.

    1 vote

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  6. Crashing with every SAVE 25.2

    Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).

    1 vote

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  7. Text edits dont show in GPU mode

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    1 vote

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  8. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

    1 vote

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  10. G-Sync

    I don't understand why, but all Creative Cloud apps get affected by G-Sync. The mouse cursor while using any Creative Cloud app lags severely. But, as soon as you turn off G-Sync, it's smooth as butter.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  12. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. App crashes after attempting to save document

    App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.

    1 vote

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  14. Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!

    I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.

    1 vote

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  15. 1 vote

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    0 comments  ·  Launch  ·  Admin →
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  16. The file keeps crashing whenever I zoom in or out

    Usually, everything functions perfectly; it is just I started to have a problem whenever I zoom in or out. The whole file crashes sometimes, then it turns back to normal, or it might keep freezing until I close the Illustrator.
    This is a weird issue because it only happens with zooming in or out, and it happened with Illustrator 2021 and 2020. I think it is from my computer, but everything is updated; I updated my drivers recently, and I still have the same issue.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  17. Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename

    When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?

    MacBook Pro Catalina / Adobe Illustrator 2021

    1 vote

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  18. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  19. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. 文字パネルフォント表示の不具合

    文字パネルにて全てのフォントを表示できません。
    下部がかけており、その下にいくつかまだフォントがあってもスクロールできず途中で非表示になっています。そのため選択できません。以前から気になってはいたのですが、いつまでも改善されないため報告します。

    1 vote

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