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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Surface Pen Stylus Pressure paintbrush doesn't work

    The stylus pressure for the paintbrush tool in the touch workspace on a Microsoft Surface seems to work occasionally but not always. The Surface Pen is connected (Bluetooth), I can get stylus pressure to work sometimes and not others. Sometimes in the same session! Or if I flip to the regular desktop workspace it'll work occasionally. I cannot figure out what the key ingredient is. It seems very random. I can also get it to recognize pressure if I enable "constrain drawing 45deg" but not if I disable it. How does that make sense? Must be a bug. Please address…

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  2. offset

    In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  3. Pdf open in AI different than Adobe Acrobat Reader

    Sometimes, when I open a pdf in adobe acrobat reader, everything is ok. Image is aligned correctly.
    But, when i open same pdf in Adobe Illustrator, the image is not correctly placed in Artwork bounds.
    - Work around to solve this: Object – Artboards – Fit to Artwork Bounds
    Why is it always shown correctly in Adobe Acrobat reader, but not in Adobe Illustrator.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  4. adobe color theme

    Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.

    Windows 10
    Adobe Illustrator v 25.2

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  5. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  6. art brush direction

    I created a new art brush. When applied to a stroke it rotates 90 degrees. The same bug was reported by another user in July 2020. How many months will it take to fix this?

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  7. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  8. Locked Layers No Longer Safe?

    I have the lock icon turned on, pull up Blob Brush or Text or any other tool, locked layers below still active. HELP!!
    Layers also active when I turn them off completely (no eye icon).
    Really need help, slowing down workflow a lot

    1 vote
    1 comment  ·  Layers  ·  Admin →
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  9. Bug d'affichage

    Bonjour je possede illustrator 25.2 sur un systeme MAC os BIG SUR 11.2, je rencontre un bug d'affichage sur des courbes simples, il y a un trait qui apparait sur le tracé, voici 2 copies d'écran pour illustrer le problème.
    merci d'avance.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  10. Escape Button not working with latest Illustrator 2021

    Escape doesn't exit Type tool and change to Selection tool anymore.

    Very disturbing.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Making an Envelope Distort with mesh using an image limits the number of nodes

    I have been using the envelope distort feature (make with mesh) for a few years without any issues. It normally works exactly as I need it to. However, there now seems to be a problem...

    What I normally do is I embed an image (usually a tiff) into the illustrator file. Then Object > Envelope Distort > Make with mesh. Then I input the number of rows and columns I would like to use and distort as necessary. The number of rows and columns is normally not an issue. But now for some reason I am limited in the number…

    1 vote
    0 comments  ·  Meshes, Distortion  ·  Admin →
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  12. Fehler bei Dateisicherung auf Netzlaufwerk

    mit Adobe Illustrator 2020 konnt ich ältere Dateien nicht richtig im Netzlaufwerk speichern. Es hat ständig eine tmp. Datei erstellt und die Originaldatei hat sich nicht geändert.

    Ältere Dateien konnte ich mit Illustrator 2019 auf dem Netzlaufwerk bearbeiten und speichern ohne Probleme.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  13. paths missing in export

    When exporting a vector image, some of the paths in my pattern fill are disappearing. It's weird because on the export panel it shows up fine, but when actually exported the paths are missing.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Removed a middle anchor, then an infinite long "handle line" caused the file and the recovery file to crash AI

    I placed a line with 3 anchors, removed the middle anchor.
    Then AI created automatically an infinite long handle from one of the remaining anchor points.
    I coudln´t save the file, it crashed immediately and the recover file got the same bug, so I couldn´t even save the recovery file. the whole infected file is lost completely. (I lost 6 hours of work because of this bug).

    _
    A HANDLE of a remaining anchor point automatically calculated to be infinite.
    I did something like what is in that gif, perhaps something different but the same logic.
    I did that and…

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  15. clipboard copy bug

    I have iMac (Retina 5K, 27-inch, 2019), the latest OS BigSur 11.2, memory 64 GB 2667 MHz DDR4, video card Radeon Pro 580X 8 GB. The latest regularly updated version of Illustrator (25.1) and since last year or some I noticed that once in a while there were problems with clipboard memory. Whenever you copy or just select some object on artboard, immediately you get a garbled text box pasted. Very nasty, and after the latest update it has gotten considerably worse. Now I literally cannot simultaneously select several objects without having this garbled block pasted. So I cannot align…

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  16. Masque Illustrator

    Bonjour,
    Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
    Autant dire que cela limite grandement son utilisation.
    Du coup je suis revenu à la version 2020 qui fonctionne très bien.
    Config système dans le fichier joint.
    Cordialement.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  17. long file names

    If the file name is too long for Windows 10, no error message is generated but the file is not saved.

    Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.

    I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Adobe Fonts Agenda Light not appearing in font menus

    I've downloaded and activated the Agenda typeface family - 54 fonts.

    Adobe Fonts website indicates this. The 'Find More' font menu within Illustrator indicates this. Extensis Suitcase Fusion indicates this.

    However, only 53 fonts appear in application menus, Agenda Light is not available even though Adobe Fonts and Suitcase Fusion indicate it is.

    I've restarted apps and rebooted my computer, Agenda Light is more evasive than Big Foot.

    I've contacted support at Extensis to see if it is a Suitcase Fusion issue and/or if it is Adobe's issue.

    Any idea of why this is happening? The attached ZIP file contains…

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Smart Guides snaps to document origin

    iMac 5K 2019, OS X 10.16
    3.6 GHz 8-Core i9
    32 GB DDR4

    Illustrator 25.1

    Moving an item or group while working outside of artboard causes snapping effect where group snaps to bottom left corner of artboard instead of moving smoothly from original position. This occurs when Smart Guides are turned on. Turning off Smart Guides seems to return to expected behaviour.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  20. Text tool crashes version 25.x

    In version 25.0x and later, every time I draw a text box, Illustrator hangs. After it catches up with itself, I'm left with a text box that I can't access -- if I click on it, Illustrator hangs again. It's unusable.

    I had to uninstall and go back to 24.3.

    Thanks.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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