7711 results found

1. A semicircle shape gets exported as a circle in SVG

   When I create a shape that is between a circle and a square, it is rendered as a circle in an SVG export, while a PNG export (via save for web) makes a good shape.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Cannot select or move a stroke with the direct selection tool

   I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

   I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection by path only" is not selected. Any help to get the program to actually work is greatly appreciated.

   MacOS Catalina 10.15.3
   Illustrator 2020 version 24.1.0
   This also happens on my computer at work, which is running the same version of illustrator.

   I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

   I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection… more

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3. Selections are automatically deselected after a few seconds

   Lately, Illustrator will deselect anything I select with either the selection or direct selection tool (doesn't matter which one) and it makes for a very frustrating experience. Anyone have an idea to fix?

   I am running Dell (windows) latest AI version
   Core i9 2.9 ghz
   32GB RAM
   Windows 10 Enterprise ("1903)
   have a eGPU hooked up external 4k monitor with Radeon card.

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   3 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. Pen pressure doesn't work on side car

   I'm using macOS 10.15.3 and 12.9inch 2rd gen iPad Pro.
   
   Apple Pencil Pen pressure doesn't recognized by Illustrator while sidecaring but works fine on Photoshop. please resolve asap, I need my blob brush.
   Also, let me use [] to size the distortion brushes would be great, to right click and adjust brush size is kinda ********. Also add pen pressure support please.
   Much love, get your sht together.

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5. Enter Key Exports First Artboard By Default

   After selecting an artboard range to export, hitting the enter key as a method to export the artboard range results in the first artboard being exported, not the range selected.

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6. Save As... (PDF) not recorded in Action

   After upgrading to 24.1 and macOS Catalina "Save As..." isn't recorded anymore in an Action.

   I used to have an Action which saves any layout as a PDF, always stored the PDF with the same name in a fixed location and closed the file. Now this doesn't work anymore.

   I can "Insert Menu Option" Save As but then I have to enter a name and choose a file format.

   Such a shame!

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7. Edit just the path when text is on path

   Editing the path, independently of the the text on the path is no longer possible. For the last couple decades, I could place text on a path, then I would select the direct select tool (group select via key modifier) and click just on the path to select just the path. Then, I would switch to the regular selection tool. At this point the handles for scaling an object would become visible. Then I could scale or distort the path, independently of the text. About 2 or 3 years ago, Illustrator was suddenly no longer able to do this. At this point, the only way to edit the path independently of the text is to go into the transform palette, unconstrain proportions, then type numbers, or use cursor keys to adjust the size or shape of the path. It's really, really tedious. Plus, as soon as you touch the cursor key, the text shifts to the side or bottom of a circular path and you have to slide the text back to the top. I was hoping this would get resolved on it's own at some point but it seems that it's not getting resolved.

   Editing the path, independently of the the text on the path is no longer possible. For the last couple decades, I could place text on a path, then I would select the direct select tool (group select via key modifier) and click just on the path to select just the path. Then, I would switch to the regular selection tool. At this point the handles for scaling an object would become visible. Then I could scale or distort the path, independently of the text. About 2 or 3 years ago, Illustrator was suddenly no longer able to do this. At… more

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8. Separations preview imac 5k very slow

   There is some problem with Overprint preview turned on, everything becomes verry laggy. I'm on iMac 2019 27" with 40gb of RAM, SSD drive, no plugins. No matter which document is opened, the problem is same - very slow illustrator movement.

   Only sollution is to run Illustrator in Low Resolution mode, then the problem does not exist.

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Editing Pattern Swatch + Saving = Crash (unsaved, unrecovered)

   After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
   — hitting Command+S to exit pattern editor while saving
   — double clicking to exit, and then hitting Command+S at any point afterwards

   TLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator

   I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
   I haven't yet tried saving through the menu, so I don't know if it's isolated to just the keyboard shortcut.
   I have found one annoying work-around: copy the objects I want to build the pattern from, past them into a new, blank document, create pattern swatch, edit swatch, apply to shape, copy shape, paste back into original document. If I perform those steps, I can save without crashing Illustrator. Obviously not an ideal scenario as you want to edit your patterns in proximity to the art you are applying them to.

   After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
   — hitting Command+S to exit pattern editor while saving
   — double clicking to exit, and then hitting Command+S at any point afterwards

   TLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator

   I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
   I haven't yet tried saving… more

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   6 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Incorrect Transform Resizing

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px width and then change it to the 2000px width. Then it finally sticks at the desired width of 2000px.

    I would like to say this is just a minor bug that I could deal with and just always have to manually adjust this multiple times to get it to stick. However, I also have a script that I often run that needs to size objects to a specific width or height and this same bug occurs. My script is set up to the exact diminsions in the code and is exhibiting the exact same errors that I see when working manually which means I dont have a user error with my code or script, this is a larger bug with Illustrator.

    Another thing that might be helpful for getting this bug resolved: I have found this error to occur most often when I am working on resizing grouped objects that contain vector shapes as well as text boxes with text.

    I am running Version 10.15.2 mac OS Catalina and also have the most updated version of Illustrator 2020.

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px… more

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11. Pen tool not closing paths

    Having n issue with the pen tool not closing the paths. I can draw a shape just fine but when I get back to my start point to end the path it doesn't close.
    It is working only about half the time. Very frustrating with complicated shapes.

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12. ⚠️ ⚠️ svg filter effect rasterized in image instead of generating svg filter element when exporting svg file

    macOS Catalina version 10.15.1
    Adobe Illustrator 24.0.1

    Steps:
    File -> New (Web -> Common)
    Rectangle Tool (M) -- draw rectangle on artboard
    Effect -> SVG Filters -> AIShadow1
    Open "Asset Export" panel. Choose SVG from "Format" combo box in panel. Click "Generate a single asset from the selection" button at bottom of panel. Expand "Export Settings" in panel, and click "Export" button at bottom of panel. Choose directory for export.

    Expected result:
    SVG file should have a "filter" element. No PNG file should be generated.

    Actual result:
    The exported SVG file does not contain a "filter" element. And the shadow effect has been rasterized in a PNG file.

    macOS Catalina version 10.15.1
    Adobe Illustrator 24.0.1

    Steps:
    File -> New (Web -> Common)
    Rectangle Tool (M) -- draw rectangle on artboard
    Effect -> SVG Filters -> AIShadow1
    Open "Asset Export" panel. Choose SVG from "Format" combo box in panel. Click "Generate a single asset from the selection" button at bottom of panel. Expand "Export Settings" in panel, and click "Export" button at bottom of panel. Choose directory for export.

    Expected result:
    SVG file should have a "filter" element. No PNG file should be generated.

    Actual result:
    The exported SVG file does not contain a "filter" element. And… more

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13. The Hint not applied when export to JPG with antialias set to Hint in "Export for screen"

    When exporting a JPG using "Export for screen", the hint information applied in the anti-aliasing setting is not applied and the expected output cannot be obtained.

    environment / OSX10.13.6/Illustrator ver.24.0.0

    Step to reproduce.
    1. Files -> Export -> Export for screen
    2. Set the Format as "JPG 100" and click the Preferences icon.
    3. Choose "JPG100" and set the Antialias as "Hint".
    4. Click apply and export.

    Result : The Hint no applied.

    We need to get correct images like Illustrator ver.23.

    Workaround
    Use another functionality such as "Save for Web" or use Illustrator ver.23.

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14. Preferences reset whenever Illustrator freezes/crashes

    Illustrator freezes or crashes 1 to 2 times a day. I use it for 8 hours a day at work. When it freezes, I have to force quit with Task Manager. I'm using 2020, and I had this exact issue with 2019. However with 2020, whenever it freezes and I force quit, once I open Illustrator again all of my preferences are back to default. These preferences include: custom Keyboard Shortcuts, the workspace, boxes that have been checked (e.g. the Preview box in Envelope Distort).

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. Optimize file open & Save Time on slow networks PDF issue

    With this option turned on, editing a PDF in illustrator with form fields, attachments, or other pages causes them to be erased completely- leaving the main page only and form fields completely gone. It only happens on-network. Locally it will retain all other information.

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16. Blob brush tool in Illustrator 2020 crash

    If I press and hold my blob brush tool for too long Illustrator will stop working, partially. I can still move my cursor and press shortcut keys but the display and everything remains not responsive.

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17. Save As PDF Issue

    I am trying to save a file in Illustrator 2020 the same way I've always saved PDF files in older versions of Illustrator for Print. I select PDF x-1a and select document bleeds is the only change I make. It saves fine but when I go to look at the file I get the attached error. I don't understand why I receive this error in this version when I've never experienced this in previous versions taking the exact same file saving steps. i've tried multiple pdf preset options but still experiencing issue.

    Update: Currently the only preset I can save is "Illustrator Default" - obviously this is not ideal.

    I am trying to save a file in Illustrator 2020 the same way I've always saved PDF files in older versions of Illustrator for Print. I select PDF x-1a and select document bleeds is the only change I make. It saves fine but when I go to look at the file I get the attached error. I don't understand why I receive this error in this version when I've never experienced this in previous versions taking the exact same file saving steps. i've tried multiple pdf preset options but still experiencing issue.

    Update: Currently the only preset I can save… more

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18. Activating fonts in Illustrator takes too long

    The process of activating fonts in illustrator is taking way too long. Is there a way to make the process faster?

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. No touchpad gestures on Windows 10 devices (with precision touchpad)

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that the case on Windows?

    Microsoft provides precision touchpad drivers for many devices. These drivers create a great touchpad experience on any device using them. It's the way forward for Windows 10 laptops. Many programs use this, so there is no excuse why Adobe couldn't.

    I would love being able to use these gestures. They would speed up everyone's workflow significantly and create an ease of use I come to expect from all of the Adobe CC Apps.

    In Adobe XD, these gestures are available, although they are aren't smooth and a bit unresponsive. I'd suggest to fix those ones too.

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that… more

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. An unknown error has occured

    Windows 10, Enterprise

    I was working on a file, and have been saving file regularly in between. But on one artboard when am placing an object, i am not able to save the file. Error pops up. I tried to snip the object and placed it as image still error is popping.
    I tried locking and unlocking layers, no use.
    And if i remove tat from art board, i am able to save. What sort of error is that, am not understanding.
    This is like the file has reached a limit, if we add one more object or image or anything, it wont let me save and error pops up.
    Please help sort this out. I guess am not the only one facing this issue.

    Windows 10, Enterprise

    I was working on a file, and have been saving file regularly in between. But on one artboard when am placing an object, i am not able to save the file. Error pops up. I tried to snip the object and placed it as image still error is popping.
    I tried locking and unlocking layers, no use.
    And if i remove tat from art board, i am able to save. What sort of error is that, am not understanding.
    This is like the file has reached a limit, if we add one more object or image or… more

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