Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
976 results found
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Illustrator template previews in New file are all blank
Illustrator CC 2023
Dell Windows 11
64GB RAM (DDR5)
Go to view templates' previews for New document and all previews show as gray after clicking Preview button
Tried using Legacy "File New" preference with no success
Tried renaming UXP folder to UXP old with no sucess1 vote -
All user interface text is replaced with "[?]"
All the UI elements show "[?]"
1 vote -
Bounding boxes disappeared
Since updating to Version 27.2 all the bounding boxes have disappeared. To resize objects I can only put numbers in the Height and Width text boxes or click and drag individual anchor points with the Direct Selection tool. There is no way to click and drag an entire object to resize it. Late yesterday, even the anchor points disappeared, but closing and reopening Illustrator brought them back.
1 vote -
Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1
Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1
1 vote -
Can't ‘Place’ in Illustrator 2023
MacOS Monterey 12.6 (21G115)
Adobe Illustrator 2023 27.0.1Can't ‘Place’ in Illustrator 2023, the window to select a document is almost completely invisible, so it’s impossible to select any documents to place.
The only way to place anything is by dragging it into illustrator from the file of origin...It doesn’t matter if you use the shortcut cmd+shift+P or go to File > Place, both results in the same issue, which is very annoying and frustrating.
1 vote -
Persistent Save to cloud dialogue
I don't want to save to Cloud, but with the 27.2 update I get this dialogue every time I create a new file and then hit 'save' or 'save as'. I clicked 'don't show again' but this option appears in the second dialogue box, not the first, so now I get the 'save to creative cloud' dialogue every time and have to click on 'on your computer' and then wait a few seconds for the 'save as' dialogue.
1 vote -
Keyboard shortcuts not working with KLIM keyboard on ASUS laptop
I have just installed a new (external) on my ASUS laptop and now all of the keyboard shortcuts that require three keys to be held, such as send to back, are not working. They work on the laptop keyboard.
Shortcuts work in all other programs (such as word and online)
I have updated all drivers, updated CC and also reinstalled the program. I have checked sticky keys are on and filter keys off. I don't know what else to do - it is severely impacting workflow.
1 vote -
1 vote
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1 vote
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Button "Verlauf Bearbeiten"
Ich habe in meinem Fenster Verlauf kein Button "Verlauf bearbeiten" Was ist los?
1 vote -
Preference dialogue box
Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu
Illustrator V 27.0.1
System Information
Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.31 vote -
Sloppy GUI design
In the most recent version of Illustrator for Mac, 24.0.0, the Save as dialogue seems to be designed by a startup company for use on Windows. :) Not a big issue, but please, Adobe, move the Format drop-down menu so that it sits in line with the Save cloud document button. This hurts my eye.
1 vote -
Cannot create new file and every time I restart it asks me to repair creative cloud, its extremely annoying!!
This doesn't happen all the time, but most of the time I click "File -> New" nothing happens? its extremely annoying!!!!!! I have windows 10 with all the newest updates, it also asks me to repair creative cloud almost every time I start my computer. Everything else works smoothy except Illurstator.
1 vote -
German Umlauts incorrect on Start Page
German umlauts are not displayed correctly on the start page in Ilustrator 26.5
Ää Öö ÜüWin 10 Pro 19044.1889
1 vote -
How am I supposed to reach my anchor point
On my iPad mini without Keyboard
1 vote -
strange messages when saving
this started with 26.5 update: saving a file shows a message that some variable text is converted to paths in the save progress dialogue.
Since in some older version this message sometimes came before a crash with data loss, I verified the file - no text objects at all. Also it seems that the message is related to the amount of material saved1 vote -
Texts on panels not readable
Text is not readable. Strange characters.
1 vote -
The panel moves by itself under macos 13.0 ventura
The panel moves by itself under macos 13.0 ventura.
Illustrator 26.3.1.1 vote -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote
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