Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
987 results found
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Impossible to change preset of work area. Right panels, tools and control bar disappear every opening
OS: Windows 10 Pro 64 bit
Illustrator version: 24.3
Everytime I open a document (new or saved) right panels, tools and control bar desappear. Moreover, work area settings doesn't work: at first the work area doesn't appear and, if I try to set it, it only takes the "automation" configuration but the relative panels do not appear1 vote -
Info Panel doesn't scale down horizontally on Mac OS. Windows version scales fine. (MacOS 10.15.5)
Tried several 5k iMacs to double check this wasn't a fluke, can't scale the Info Panel down on either one, use to be able to scale it down quite a bit (scaling works fine on the Windows version) only seems to affect the Mac version (since v24.0) doesn't scale as far. See attached image for reference.
1 vote -
Magnifying and Hand tool for macOS Catalina 10.15.6 stopped work since upgrading to Illustrator v24.2.3
Reseting the Preferences does not resolve the issue. Turning off animated zoom does not help either.
1 vote -
New document (File > New) window does not display options and has overlapping text
The "Create New Document" window doesn't display any options, just a blank panel. Also, the text is overlapping itself and unreadable. I cannot create a new document to any specified size.
1 vote -
File Save Window Font Styling Unreadable
(System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)
When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.
1 vote -
crashes when select pull-down menu
OS : Windows 10 Pro 1909 (18363.1016)
illustrator version : 24.2.3 (64-bit)When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.
1 vote -
Artboard moves when clicking in Recolor Artwork dialog
Using Windows 10 English & Illustrator 24.3.1 beta.
In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.
Steps to reproduce:
1) With an open document, select artwork
2) Open Recolor Artwork dialog
3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).Expected result: The artboard does not move
Actual result: The artboard moves downwards*** the artboard can be moved to the right…
1 vote -
V24.2.3 Artboard Lockup
When using the artboard selection tool, selecting multiple items may trigger Illustrator to lock up and become unresponsive. The application doesn't report as non-responsive but the UI becomes unclickable.
1 vote -
1 vote
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Problem with Direct selections (A) - Clicking on the patch does not mark the object
Hi,
something has changed in Illustrator updates.I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.
But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
Then each track visible in the Outline view should be selectable.This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.
Unwanted change in illustrator…
1 vote -
Problem with selections (V) - Clicking on the fill does not mark the object
Hi,
Clicking on the fill does not mark the object.Unwanted change in illustrator update.
See the movie.Best Regards!
1 vote -
It is no longer possible to speed up vertical scroll holding SHIFT
Holding SHIFT causes AI to fast scroll horizontally.
Holding SHIFT + CMD causes AI to fast scroll horizontally.IE — no longer possible to fast scroll vertically??
1 vote -
Illustrator 125% Scaling is missing... (UI is too big, or too small)
Hi
i have a 16.5 inches laptop with latest version of windows 10, and 1920*1080 full HD display.
the normal, and default UI scale of Windows 10 is 125% on my screen, that looks very great and standard.
in illustrator 2020, i have a big problem in UI scaling. there is just two options:
scale to lower supported scale factor, and scale to higher supported scale factor.... that first one makes UI scale to 100% and i can't read anything, and second one makes it on 150% scale that is very very big.there is not same problem in photoshop…
1 vote -
Control panel to set coordinates is missing
Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…
1 voteIllustrator team decided to swap the horizontal Control panel (the top bar you probably mean) with the vertical Properties panel in the default workspace.
We can choose to show it instead of Properties with Window > Control.
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Units dropdown in New Document dialog is trimmed, 'Millimeters' option is not visible
During creation of new document is lacking with centimeters or millimeters in the drop down menu, please add or fix the bug, thanks
1 vote -
1 vote
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A layer name with Emoji breaks Layers panel
When an artwork contains a layer whose name has emoji such as 👍, the Layers panel gets broken. Interfaces (Eye or Lock icons, thumbnail or name) of several layers or groups will disappear and lost controlled. Fortunately, I knew which layer name has emoji so that it has been recovered by deleting the emoji.
version: Illustrator 24.0.2 with Windows 10 x64
1 vote -
why can't highlight multiple layers from different group anymore 24.4 update !?
I suddenly can't highlight multiple layers from different group, by holding down the (shift) key. And deselecting with (Alt) isn't working either!
1 vote -
Document Setup - Artboard size not showing cursor
Pre update the artboard size fields (W: and H: fields) after clicking Document Setup button in top toolbar would show cursor position. After updating to 24.2 the cursor is no longer visible. The field will highlight but we are not able to see the cursor position.
Please allow for cursor to be visible inside these fields.
1 voteJason, is this still an issue in the latest versions of Illustrator? Can you share a short video of how it looks for you, if it is?
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Tab not working properly
When I click Tab it hides or shows or the menus, but if I try to click Tab immediately again, the function doesn't work. This wasn't the case in the previous versions.
Tested on Windows, Illustrator 24.2
1 vote
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