Images moving within clipping masks on opening
When re-opening an file some images shift position/ rescales within clipping masks.
I can correct position, save and reopen and the same issues presents.
The team informs this issue has been addressed with the latest latest Beta build 29.6.57. Now using Include Linked Files option on saving doesn’t result in image shifting on these read back. Please update and test, to see if it’s really fixed.
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Amandine commented
I just tested it and yes, it only happens with linked files option checked.
From what I could test so far, it doesn't happen when the option is disabled.
It doesn't happen either when the images are included before saving the file.
It seems that "Include Linked Files" create a group for every single image when saving. -
Now I can confirm it (thanks, Nattakorn!)
Does everybody else have this only WITH Include Linked Files option checked?
Does it ever happen for you with this option disabled? -
Nattakorn Leardthanapaichit commented
I have this problem since v.29.3
I have try saving it in other folders the issue persists.
Then I uninstall the app via Creative Cloud app and create a new administrator account.
I logged into that account and do the process inside Illustrator again. The issue still persists.
Here is the recording screen : https://share.cleanshot.com/8p6prySsThe attached file are the example.
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Amandine commented
We have the problem with moving jpg inside Illustrator files but there aren't clipping masks, just the moving jpg.
We were using v29.3. In the meantime, we switched back to 29.2, hoping it's not going to happen again. -
Azul Cerisoli commented
When I create a clipping mask that includes a linked photo, when I open the file again, the photo appears shifted everywhere, and I have to rearrange it on the work surface. This happens all the time, and it's been happening for quite some time. This is an example of how I saved it and how it appeared after opening the file again.
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Clintisco Enlim commented
linked image
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Clintisco Enlim commented
Here is another smaller file it happened with today.
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Clintisco Enlim commented
Hi, herewith the .ai file and the linked image
I have been trying to send the .ai file but it seems to be too big?!?
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Clintisco, can you share the actual packaged .ai file, along with the linked images it uses, as well?
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Clintisco Enlim commented
There is a BUG as this never used to happen! The images always stayed as it was saved. Please assist.
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Clintisco Enlim commented
This is the original saved Illustrator File
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Clintisco Enlim commented
This is what it looks like after I saved it and opened it again. Image disappeared completely.
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Ryan Nicholds commented
Same as others here, I am occasionally experiencing this issue where images that have been saved within a clipping mask are going way off the artboard. The clipping mask remains and if isolated, I can then click the masked image and realign with the clipping masks bounding box.
I often clip images in various formats, .jpg, .tiff, .png and sometimes .psb
It seems to have only started to happen to me since recent updates, maybe two or three versions prior to the latest.
Frustrating as my files are often saved, proofed and then sent to production and may not necessarily get picked up when this bug occurs. I typically save in .eps format.
Given as I dont often revisit the same files, I'm struggling to recreate the issue and haven't noticed a fixed pattern or consistency just now.
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Clintisco Enlim commented
I use the clipping mask and then save the illustrator file. When I open the file again at a later stage the image have moved from the position I saved it originally? I then have to release the clipping mask and resave the image in the correct position... This was never the case and only started happening in the last month or so. Very frustrating and time consuming to keep changing my work, please assist. Below screenshot will show you with the red boarder where the image was when I saved and then where the image moved to when opening the file again....
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Mohamed Hamada commented
i have the same bug "Images moving within clipping mask after save & re-open Illustrator v29.3.1" any solution
Images moving within clipping mask after save & re-open Illustrator v29.3.1
Tha mask itself stays in place but the image has moved upwards a significant amount within it. Not a bit, bit a lot. This has heppened on multiple pieces of work, both embedded images and linked.
This doesnt seem to happen every time, but has been increasingly common.
OS Name Microsoft Windows 11 Home
Version 10.0.26100 Build 26100
Other OS Description Not Available
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Intel(R) UHD Graphics 2147479552 32.0.101.6078 Intel(R) UHD Graphics Family -
Cédric Lamoureux commented
I am having an issue lately on all my Illustrator files. Lets say i placed an image somewhere on my ArtBoard and save the file to .Ai and i reopen it later on to continue working on the file, all images are moved to the top and completely distort my work.
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What build exactly do you use?
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MAG creative commented
After I saved the .ai file, all the images and the links got moved.
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Oh... In this case, please open your template, use File > Package to collect it all into one folder.
Check if the problem is still replicating, then zip it, upload it to a file hosting of your choice, and send the link to download the archive to sharewithai@adobe.com
I understand it’d be the hassle, but I feel like it’s mandatory to share the project with the team, so they can study it.
Thank you so much for your time spent on this! -
Jessica Bornman commented
Okay, New update on this: It does it with clipped images aswell, the clipping mask moves aswell as die images inside them. Here are images attached how they should look and how it looks when opening the file