Wilson Semilio
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3 votes
An error occurred while saving the comment An error occurred while saving the comment Wilson Semilio
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Using spacebar to pan around but the hand tool is still selected even thought I release the space bar. And when panning around while pressing space bar the panning itself is laggy. Furthermore, when left clicking objects on the canvas, there’s a 1 second delay before they’re selected. And I can’t double click to enter groups or edit text etc. What in the world is going on here? I tried restarting in Safe Mode and then everything worked perfectly - and super fast. But for obvious reasons I can’t work in Safe Mode.
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1 voteWilson Semilio
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4 votesWilson Semilio
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1 voteWilson Semilio
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69 votes
The intended way of setting a default font is to edit document profiles. These files are located in folders like 'C:\Program Files\Adobe\Adobe Illustrator 2023\Support Files\Required\New Document Profiles\[language]\' on Windows and 'Macintosh HD > Applications ▸ Adobe Illustrator 2020 > Support Files > New Document Profiles > [language]' on Macs.
Make a copy of the one you want to use someplace else, open it in Illustrator, make your changes, replace the original and then use it when creating a new file.
There are many tutorials on the web about managing these, like this one: https://productivista.com/new-document-profiles-saves-your-default-settings/
However, this way indeed is not the most discoverable. Please continue to vote and leave comments if you want this to be improved.
Wilson Semilio
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamAn error occurred while saving the comment Wilson Semilio
commented
After updating to the newest version, the saving is pretty slow (3 seconds vs. the previous almost instant saving). What is up with that?
Wilson Semilio
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16 votes
The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display.
Usually it is off by default and does not interfere.
However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.
If you have it disabled but still have problems — please comment back.
An error occurred while saving the comment Wilson Semilio
commented
Just like the title says.
Wilson Semilio
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1 vote
Hi,
Apologies for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings
Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still…
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12 votes
I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Wilson Semilio
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16 votes
Illustrator now displays the appearance of the gradient interactively when you drag it, but only when GPU preview is on.
Make sure it is on in Preferences > Performance > GPU Performance, that you View > Preview on CPU / GPU Preview is correctly toggled, and that you are not using Overprint Preview.
If the issue still persists with all these checked — please comment back.
Wilson Semilio
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740 votesStarted (Available In Beta) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
Adobe Illustrator's Multithreading Journey Begins!
Dear Illustrator Community,
I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.
While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.
Our Approach
We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.
It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across…
Wilson Semilio
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249 votes
The most recent version finally has the Object > Distribute menu added.
Now both Align and Distribute commands can be accessed via menu and have assigned keyboards shortcuts to them.
The order of the commands though seemingly matches the one the panel has: horizontal first for Align and vertical first for Distribute. If you find this odd and want to change it — vote here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/45855823-sync-the-order-of-align-and-distribute-menu-comman
Also, Align To and Distribute Spacing commands are still missing in top menus, so please keep voting here to make them added too.
An error occurred while saving the comment Wilson Semilio
commented
Yeah, it's such a hassle having to constantly choose if I want to align to selection or artboard, when this could easily be toggled by holding down the alt key, no?
Wilson Semilio
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36 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Wilson Semilio
commented
As you can see in the attached video, the gradient tool changes a completely different graphic with a gradient applied to it, when I try to apply a gradient to another shape. Makes no sense. When restarting Illustrator, it behaves normally again. Must be a bug...
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52 votes
Hello everyone,
Lately we have been thinking about improving the snapping / smartguide experience on Illustrator and we need your help in this process.
Please spare us some time of yours where we can come together on a online meeting and discuss your needs and pain point around snapping.
Please use this link to book an appointment :
https://calendar.app.google/jT6qzFZHNwXsvkrK9
See you soon!
An error occurred while saving the comment Wilson Semilio
commented
Make the Smart Guides as reliable as the ones in InDesign!
The Smart Guides have not been working consistently for many years now. I think they work 80% of the time the way I would expect them to, but that's just not good enough for professional work. I've attached an example of an issue I'm constantly having when working with smart guides in Illustrator.Wilson Semilio
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4 votesWilson Semilio
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Can't finish previewing. Could not complete the requested operation.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
740 votesAn error occurred while saving the comment Wilson Semilio
commented
I wonder: Is Adobe testing their software before launching it?
Wilson Semilio
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An error occurred while saving the comment Wilson Semilio
commented
Just updated to 23.0 and getting the same error. Restarting Illustrator is the only fix it seems.
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41 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Wilson Semilio
commented
I have this issue as well
Wilson Semilio
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114 votes
An error occurred while saving the comment Wilson Semilio
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This post has the wrong title. It should read: "Ilustrator needs to be SUPER responsive and snappy in Outline Mode like it was before the MacBook Pro Touch was released".
Wilson Semilio
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I've recorded a video now demonstrating the above issues.
UPDATE: I just noticed that when enabling "Trim View", pan and zoom works perfectly and without any lagging. But the double click to enter text mode and group mode still don't work.