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16 results found

1. Path render error

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   1 comment  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Joaquim shared this idea  ·  Sep 22, 2021

2. won't save

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   0 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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   Joaquim shared this idea  ·  Oct 28, 2020

3. Set Default Font and Font Size for all new documents

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   68 votes

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   19 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The intended way of setting a default font is to edit document profiles. These files are located in folders like 'C:\Program Files\Adobe\Adobe Illustrator 2023\Support Files\Required\New Document Profiles\[language]\' on Windows and 'Macintosh HD > Applications ▸ Adobe Illustrator 2020 > Support Files > New Document Profiles > [language]' on Macs.

   Make a copy of the one you want to use someplace else, open it in Illustrator, make your changes, replace the original and then use it when creating a new file.

   There are many tutorials on the web about managing these, like this one: https://productivista.com/new-document-profiles-saves-your-default-settings/

   However, this way indeed is not the most discoverable. Please continue to vote and leave comments if you want this to be improved.

   Joaquim supported this idea  ·  Sep 18, 2020

4. Save now takes longer in updated 2020 version

   106 votes

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   127 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
   Merry Christmas & Happy New Year 2020.

   We have tried to address this issue in our beta build of 24.0.2.
   Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

   Please do let us know if this issue is resolved for you or not.

   With Best Regards,
   Illustrator Team

   An error occurred while saving the comment
   Joaquim commented  ·  Nov 19, 2019  ·  Edit…  ·  Delete…

   After updating to the newest version, the saving is pretty slow (3 seconds vs. the previous almost instant saving). What is up with that?

   Save Submitting...
   Joaquim supported this idea  ·  Nov 19, 2019

5. Group Selection and Selection Tool move individual points and handles

   16 votes

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   8 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display. 

   Usually it is off by default and does not interfere.

   However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.

   If you have it disabled but still have problems — please comment back.

   An error occurred while saving the comment
   Joaquim commented  ·  Nov 11, 2019  ·  Edit…  ·  Delete…

   Just like the title says.

   Save Submitting...
   Joaquim supported this idea  ·  Nov 11, 2019

6. Gradient panel causes bugs

   1 vote

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   0 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Apologies for the inconvenience caused to you due to this issue.
   We are unable to reproduce this issue in house.
   Can you help the Illustrator team to isolate this issue further so that we can nail this down?
   If yes, then please let me know the following:
   1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
   2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
   MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

   Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

   Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still crashes after renaming the preferences.

   Share with us at ShareWithAI@adobe.com in a Zip file.
   Please mention the title of this issue as the subject of the mail.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

   Hi,

   Apologies for the inconvenience caused to you due to this issue.
   We are unable to reproduce this issue in house.
   Can you help the Illustrator team to isolate this issue further so that we can nail this down?
   If yes, then please let me know the following:
   1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
   2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
   MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

   Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

   Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still… more

   Joaquim shared this idea  ·  Nov 9, 2019

7. CC 2020 gradient tool not updating result live, only when releasing the mouse button (like in CC 2018)

   12 votes

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   6 comments  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Joaquim supported this idea  ·  Nov 9, 2019

8. Live preview of gradient (while dragging)

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   16 votes

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   4 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Illustrator now displays the appearance of the gradient interactively when you drag it, but only when GPU preview is on.

   Make sure it is on in Preferences > Performance > GPU Performance, that you View > Preview on CPU / GPU Preview is correctly toggled, and that you are not using Overprint Preview.

   
   

   If the issue still persists with all these checked — please comment back.

   Joaquim supported this idea  ·  Nov 9, 2019

9. Make Illustrator multi threaded on CPU

   739 votes

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   317 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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   Started (Available In Beta)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   Adobe Illustrator's Multithreading Journey Begins!

    

   Dear Illustrator Community,

   
   

   I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.

   
   

   While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.

   
   

   Our Approach

   We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.

   
   

   It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across the entire application.

   
   

   What We've Accomplished So Far

   
   

   We've already moved a few areas to multiple threads:

   - Periodic document back-up

   - Snapping guide generation

   - Rasterization (currently for JPEG, PNG, and TIFF formats)

   - Thumbnail generation for layers

   - Linked/Embedded image (jpg, png, tiff) handling

   
   

   What to Expect

   These improvements will lead to more responsive and faster performance in several key areas:

   
   

   - Placing multiple images

   - Embedding linked images

   - Object > Rasterize

   - Export to PNG format

   - Document opening with heavy linked images

   - Simultaneous placement and drag-and-drop of multiple linked/embedded images (JPEG, PNG, and TIFF files)

   
   

   We're committed to enhancing your Illustrator experience, and this is just the beginning. While the full implementation will take time, we're excited about the improvements already in place and those yet to come.

   
   

   Stay tuned for more updates as we continue this journey. Your patience and support are greatly appreciated as we work to make Illustrator faster and more efficient than ever before.

   
   

   Try It Now in Beta!

   We're excited to announce that these multithreading improvements are available for you to try right now in our Beta builds. You can access these builds through the Creative Cloud Desktop App:

   1. Open the Creative Cloud Desktop App
   2. Navigate to the "Beta apps" section
   3. Look for the Illustrator Beta and download it to experience these performance enhancements firsthand

   
   

   We encourage you to try out the Beta version and share your feedback with us.

   
   

   Thank you for being part of our community!

   
   

   Best regards,

   Adobe Illustrator Team

   Adobe Illustrator's Multithreading Journey Begins!

    

   Dear Illustrator Community,

   
   

   I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.

   
   

   While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.

   
   

   Our Approach

   We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.

   
   

   It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across… more

   Joaquim supported this idea  ·  Nov 9, 2019

10. Keyboard shortcuts for Align/Distribute commands and 'Align to' modes

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    82 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The most recent version finally has the Object > Distribute menu added.

    Now both Align and Distribute commands can be accessed via menu and have assigned keyboards shortcuts to them.

    
    

    The order of the commands though seemingly matches the one the panel has: horizontal first for Align and vertical first for Distribute. If you find this odd and want to change it — vote here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/45855823-sync-the-order-of-align-and-distribute-menu-comman

    
    

    Also, Align To and Distribute Spacing commands are still missing in top menus, so please keep voting here to make them added too.

    An error occurred while saving the comment
    Joaquim commented  ·  Mar 7, 2019  ·  Edit…  ·  Delete…

    Yeah, it's such a hassle having to constantly choose if I want to align to selection or artboard, when this could easily be toggled by holding down the alt key, no?

    Save Submitting...
    Joaquim supported this idea  ·  Mar 7, 2019

11. Gradient stays selected when trying to pick a solid colour

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    36 votes

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    36 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Joaquim commented  ·  Oct 26, 2018  ·  Edit…  ·  Delete…

    As you can see in the attached video, the gradient tool changes a completely different graphic with a gradient applied to it, when I try to apply a gradient to another shape. Makes no sense. When restarting Illustrator, it behaves normally again. Must be a bug...

    Save Submitting...
    Joaquim supported this idea  ·  Oct 26, 2018
    Joaquim shared this idea  ·  Oct 17, 2018

12. Better Smart Guides

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    52 votes

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    7 comments  ·  Illustrator (Desktop) Feature Requests » Snapping  ·  Delete…  ·  Admin →
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    Joaquim commented  ·  Oct 23, 2018  ·  Edit…  ·  Delete…

    Make the Smart Guides as reliable as the ones in InDesign!
    The Smart Guides have not been working consistently for many years now. I think they work 80% of the time the way I would expect them to, but that's just not good enough for professional work. I've attached an example of an issue I'm constantly having when working with smart guides in Illustrator.

    Save Submitting...
    Joaquim supported this idea  ·  Oct 23, 2018

13. Dragging swatch to a gradient point does not replace it but places it right on top.

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    4 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Joaquim shared this idea  ·  Oct 23, 2018

14. Can't finish previewing. Could not complete the requested operation.

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    740 votes

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    447 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Joaquim commented  ·  Oct 22, 2018  ·  Edit…  ·  Delete…

    I wonder: Is Adobe testing their software before launching it?

    Save Submitting...
    Joaquim supported this idea  ·  Oct 16, 2018
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    Joaquim commented  ·  Oct 16, 2018  ·  Edit…  ·  Delete…

    Just updated to 23.0 and getting the same error. Restarting Illustrator is the only fix it seems.

    Save Submitting...

15. Shift hold (Constrain angle) within gradient use not working

    41 votes

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    62 comments  ·  Illustrator (Desktop) Bugs » Gradients  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Joaquim commented  ·  Oct 17, 2018  ·  Edit…  ·  Delete…

    I have this issue as well

    Save Submitting...
    Joaquim supported this idea  ·  Oct 17, 2018

16. Ilustrator needs to have the option to use Animated Zoom in Outline Mode

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    95 votes

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    41 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Joaquim commented  ·  Oct 26, 2017  ·  Edit…  ·  Delete…

    This post has the wrong title. It should read: "Ilustrator needs to be SUPER responsive and snappy in Outline Mode like it was before the MacBook Pro Touch was released".

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    Joaquim supported this idea  ·  Oct 26, 2017