Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8149 results found
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Magic Wand on fill color/stroke color/stroke weight setting ignores text objects
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects. This is very limiting when attempting to change colors on all text of a certain color. Only if the text is changed to outlines can I get the Magic Wand to selects all instances of text in a certain fill/stroke color/weight This limits the usefulness of Magic Wand...
2 votes -
PDF Import Problem
Opening a PDF in Illustrator 2019 23.1.1 - I select which page I want to open eg. 2 of 2, and it only opens the first page (not the page I wanted). No I'm not inputing the page numbers in the preview page panel (just in case you think that I am).
Import PDF pages as links is 'unchecked'.
Troubleshooting:
1) It works correctly if I open 'all' page with 'links checked'.
2) It works correctly if I open 'all' pages with 'links unchecked'.2 votes -
Scale Options greyed out
The Scale Dialog gives a lot of checkboxes. Unfortunately, some are only accesible for Pattern filled objects.
I would like to be able to Scale Strokes only, without scaling the Objects.
2 votes -
Text shifts to the left when updating in new version 23.1.1
When updating the text (created in old version 22.1 ) on new version 23.1.1 the text shifts to the left. This is very annoying.
2 votesIf you ever encounter a problem like this again, please send the document to sharewithai@adobe.com, so the team can review it
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The PDF is unprotected automatically after I save a protected file in Illustrator.
I had tried to open a protected PDF in illustrator and made some changes. After I clicked the "Save" button, I found that the PDF was not protected with password anymore. Could I keep it protected as original file do, without saving as a new file and protect it again? Thanks!
2 votes -
Flashing screen when loading multiple files at once
When multiple files are loaded at one time when the Application Frame is disabled it will result in an annoying screen flicker/blinking of each file loading as a new window. The more files that are loaded at once the more blinking you will be blinded by.
Usually of Illustrator preloads all of the files first and then loaded the main window/set of tabs, as apposed to loading each tab one at a time with this visual annoyance.
I've tested this on earlier on Illustrator 23.1.1 on High Sierra and this issue does not occur.
It does occur on my primary…
2 votes -
Receive PDF-X4 compatible PDFs when exporting X4 compatible
Files exported with X4 PDF standard do not get the X4 approval by the Acrobat preflight. It always mocks transparency color settings. Is there a setting that I'm missing or is it a built-in bug?
2 votes -
Simplify Path Creates New Shape on a New Layer on Each Adjustment
Hi! I was trying to use the Simplify Path tool in the latest Illustrator 2019 (23.0.6) and I am getting this weird error. If I have the preview mode selected, each time I make an adjustment in the dialog box a new layer is created. By default, it selects that new shape to update the path without a clear way to go back unless you go to the original layer and begin again in which the whole process starts over. If this is supposed to be an improvement in the feature I'm not quite sure how? Please let me know…
2 votes -
Workspace basics are not appearing and I can't reset workspace
Basically the title I can only use stuff I have remembered by hotkeys and the option to reset isn't available, I am even unable to change the layout I use entirely, I am new to illustrator and this is very frustrating.
2 votes -
Selection Tool Bugging Out In Catalina
In addition to the Save/Save As issues as described in previous posts, I've also noticed that the selection tool randomly quits working. Specifically, the bounding box disappears and you can't reinitialize it and you certainly can't scale or select. Need to do a full restart of the app to correct.
MacBook Pro 15-inch, 2018 (2.9 GHz 6-Core Intel Core i9)
Mac OS Catalina 10.15
AI 23.1.12 votes -
Dropbox saving issue
When I try to save a new file on, save as and choose it to save on dropbox. The folder I've selected that I want my file in, immediately start syncing all my online-only files to local.
Please see attached for visual explanation.
Does any1 know a way to work around this?
Thank you
2 votes -
randomly shutting off and not saving
so im in a digital arts class at my school so i dont know much about the computers, i am was working on a project and i was just about finished with my outline after 1 hour 32 minutes of work and the Illustrator just shuts off randomly and i go to open the app back up again and it didn't save. This better get fixed, and if it doesn't me and my teacher aggreed we will go to something else if we have to.
2 votes -
Illustrator CC 2019 Crash on Open / Create - Oct 2019
Illustrator CC 2019 Crashes on Open / Create
Windows 10, could not open files or create new in Illustrator CC 2019 but CS6 was fine.
Updated Illustrator CC - same issue.
Uninstall / clear prefs / reinstall - same issue.
Searched forums, found this: https://community.adobe.com/t5/Illustrator/Illustrator-CC-2019-keeps-crashing-when-opening-files/td-p/10641479I JUST updated my printer driver a couple of days ago because I was having printer issues. I hadn't opened Illustrator since then. I uninstalled my printer and voila! Illustrator will open / create files now.
Re-installed the printer and Illustrator CC 2019 appears to be behaving now. I will come update this if it…
2 votes -
New Update (v 23.1) View pdf after saving error
Now when saving a pdf and the button for "view pdf after saving" is checked, acrobat opens and says "there was an error opeing the file".
2 votes -
ドロップシャドウのバグ
最新23.1.1にて、効果→スタイライズ→ドロップシャドウを作成後、それを選択して編集→カラーを編集→グレースケールに変換 をすると、グラデがベタになってしまいます。（23.0.6だと問題なし）
2 votes -
Significant redraw decrease in v23.1.1 when panels are on-screen
Please find attached the video screengrabs for the issue.
2 votes -
CC Libraries import yields progress indicator for thumbnail
With the most recent release of Illustrator (23.1.1) on a Mac running Catalina 10.15 Beta, any time I drag an item into the Libraries panel, a thumbnail fails to appear (instead I get a persistent animated progress indicator). I'm able to see the correct thumbnail of the imported item in other Adobe apps (Photoshop and InDesign), as well as online (Libraries --> View on Website). Only after I restart Illustrator do they appear.
2 votes -
Panels, windows not updating or displaying correctly
Finding this bug a lot recently. Basically I will be working in a file and the tool panels won't display, you can right click and see the the pop ups but nothing appears. Likewise if you have two or more documents open and switch between them, the screen stays the same. It says I'm on the new document but it doesn't change. The only way to fix it is to close and restart the program. I also get it with photoshop. Both at work and home. I'm essentially running the same software/hardware at either site. 27" iMac 16GB, 32gb RAM,…
2 votes -
Black bars - buggy redraw / tearing on window scrolling
Black bars appearing when hold down SHIFT and DRAG to scroll.
2 votes -
"Export for Screen" default folder is one specific folder and wont change
When i use "export for screens" the default export location is one specific folder on my desktop, if i move that folder or put it in the trash, the default export location will change accordingly to "follow" the location of the folder.
This happens for all files, also if i create a new file. A screenshot of this phenomenon is attachedFor reference, im on MacOS Mojave 10.14 and (the newest) Illustrator (CC 2019) 23.0.6
small disclaimer, the problem might occur because my mac-user has a slightly corrupted file system, stems from changing the username and using a different adobe…
2 votes
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