Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる
・Mac OS Catalina 10.15.7 Illustrator 26.0.3
・表示/GPUでプレビュー
アートボード上に画像ファイルをリンクで配置し、それに対し
効果/スタイライズ/ぼかし
適当なパスオブジェクトでクリッピングマスク
回転ツールで回転（画像とクリッピングパス一緒に実行）・想定していた結果：ぼかしとクリッピングマスクのついた
画像ファイルが回転した状態で表示される・実際の結果：画像ファイルが表示されなくなる
なお、表示/CPUプレビュー時は想定していた通りに表示される・試したこと
OS・Illustratorが同バージョンのMac数台で同じ操作を実行
→同じ結果になります効果/パスの変形/変形/角度 で回転を実行
→同じ結果になりますうめこみ画像に対して同じ操作を実行
→想定していた通りの結果になります1 vote -
Can't save the ai file
Can' t save the ai file. Did anyone know how to solve the problem?
1 vote -
Adobe fonts don't get applied even after downloading it. it show preview but wont apply to the text.
Yesterday the font was working fine, today when i opened up the .AI file i saw all my project texts were pinked out with fonts changed. i do not know why it happened, i tried to reapply it, it will show the font preview but it wont apply same font to the text. i can only see the font effect on preview but not on artboard! where my text is selected.
1 vote -
Unexpected font change
I translate a physics book in Greek and now i translate the EPS figures content from English to Greek using Illustrator (the last updated version under Windows 10). The english text uses fonts Times Ten Std. I noticed that when i start typing the corresponding Greek text to substitute the english one, the currently selected font, changes to Myriad Pro and the appearance of the greek text is quite different. Is is possible to solve this issue?
1 vote -
Font Missing from Library Asset: Infinite Loop
I tried to place an asset from Materials Library. A dialogue warns of a missing font, but I cannot recover from this as it infinitely appears with no option to cancel the attempt to place the asset.
There really needs to be a way to recover from errors / faults, UX 101, had to use Program Manager to kill processes.
1 vote -
Not Saving work, freezing and deleting progress
I am taking a class and saved my project to the cloud to work on in the next class. The following day, I opened my file, and it froze. I had to close Illustrator and reopen it. When I did, my file was no longer in my cloud, or saved anywhere else. It literally deleted my file and I have to redo my project before I can attend my next class. Thankfully the class is recorded so I can take it at a later time. I hope this does not happen again. I know this has been happening to others…
1 vote -
1 vote
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Rendering with Noise Reduction enabled causes Illustrator crash
Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.
1 vote -
Slow performance after selecting grouped layers
2020 Intel Mac, MacOS 12.2, Illustrator 26.0.2
Illustrator works fine until I multiple click, deep into an object layer. Once I see object properties the whole app starts to slow drastically. Scrolling, zooming, selecting objects are all delayed. The only solution is to restart the app and not accidentally click into the layers.1 vote -
The new version feb 2022 doesn't recognize my network devices in order to save document on the network
The new version feb 2022 doesn't recognize my network devices in order to save document on the network, I must save them to desktop and then manually drag into the network device, it never happen before, but last 2 upgrades are failing..
Also when I save a copy or new document in the older version instantly redirect to the field 'name' so I can named the new file, new version you must use the mouse to locate the name field and then input the names, it also happen in the last 2 versions....1 vote -
Illustrator Crashes When Printing to Trotec Laser Engraver
Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.
1 vote -
SVG fail
I'm trying to open the attached SVG, from a W3C specification. The image renders correctly in all browsers, but completely fails to import in Illustrator (Photoshop failed too).
The upload refused to allow SVG, so I tried to add it here, in pure text.
That failed. For unknown reason "Sorry, we couldn't submit your request." So I'll try uploading it as a text file.
1 vote -
Previously created files wont show up when opened.
When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.
1 vote -
Symmetry drawing issue with transform panel
Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)Hello community,
I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.
We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…
1 vote -
Getting Blank screen
Getting grey blank screen not able to see any UI like File, Edit, etc., menus. Even the shortcuts are not working. Within seconds the Adobe illustrator closed automatically. Not able to recover the file as well.
1 vote -
Guias Inteligentes están fallando al momento de alinear
Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.
1 vote -
object remaining after command z causing memory error message
I attempted to duplicate an artboard full of clipping masks and objects but afterwards, clicked command z. All quickly as unintended results. It left behind one box with transparency effect. every attempt to move this left behind object, caused the error "Can't move the objects. There isn't enough memory ID: -108"
Removing the objects seems to removed the problem.1 vote -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Display errors on tool 'preview video' and 'selection tool'
Please refer to the two images attached. Hovering a tool or a part of an image is enough to show the visual defect.
System is Win10, 21H1 with Intel Iris Xe MAX GPU
AI is version 26.0.31 vote -
Wacom Eraser not working on Illustrator
I'm using MacOS Monterey 12.1, and Illustrator 2022 (26.0.2), both recently updated, and for some reason the eraser tip of my Cintiq 13 HD stopped acting like an eraser and it does the same as the pen tip. I tried resetting the settings for both Illustrator and the tablet, but the problem persists.
For some reason this is not happening on Photoshop, the eraser works as usual.
Does anyone know how to fix this?1 vote
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