Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8063 results found
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Relinks the wrong pictures
Ai wouldn't save, so I tried restarting my computer, since it last time recovered everything, but this time it totally messed everything up in the recovering file. Things were missing and it kept asking me to replace pictures which in the end were replaced with the wrong ones, even though I relinked to the new location for each picture. Now Ai just seems to be super confused about all the links.
1 vote -
Crashes whenever I use the Type tool
Illustrator 2021 is crashing whenever I draw a text box, or attempt to select a the text box. I get the greyed out 'not responding' and either have to force close the programme or it crashes.
Occasionally after 5 mins or so the grey screen and 'not responding' will disappear and I am able to draw a text box, however I am unable to type in it. VERY ANNOYING! My Illustrator version is up to date, using a PC, I have tried closing all other applications and restarting my machine.
1 vote -
shape generator
Hi! I have problem with shape generator tool, because it just doesn't work at all. I tried to solve this issue with solutions on forum but it also didn't work. I relased layers, try to play with distance length, reset the preferences of programme. So now I am just hopeless and frustrated. I tried all of these solutions on diffrent files. And I don't know, did update cause that??
I am using illustrator ver 25.2.1, on PC win 10. (creative cloud)
1 vote -
Info panel not reporting all points coordinates in 2021
Previously, the Info panel reported the coordinates of any point that was clicked. In the 2021 version 25.2.1, when clicking on individual points in the same shape, Illustrator only reports the top left coordinate.
1 vote -
.AI files won't open after latest update (25.2.1)
Updated to version 25.2.1 a few days ago and now I can't get any .AI files to open without going straight to file>open.
Getting tired of dealing with a different issue every time this software updates.
1 vote -
can't use the hand tool while using type tool anymore
If you're using the type tool, you used to be able to hit the command key, then press the space bar to bring up the hand tool to move the canvas around without affecting the type. It's worked this way for years and years. Now, however, when you bring up the hand tool while type is selected, the space bar adds spaces while the hand tool is also operating. Please fix this!
This is another one of dozens of examples of things that worked flawlessly in Illustrator for years, but is now fundamentally broken. These types of problems are plaguing…
1 voteCmd/Ctrl + Space does not enable the Pan tool, it enables the Zoom tool. But Alt/Opt now does enable the Pan while editing a text — use this instead.
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Illustrator 25.2.1 zoom doesn't work correctly after import files
After you import any tipe of file into the program a bug occurs modifying the use of the zoom tool so is impossible make a gradual zoom because a box like a "selection box" is created that brings the zoom to a very high percentage.
It is also no longer possible to zoom out.
This bug ONLY occurs if you import an external file into Illustrator and it won't fix it by deleting it or restarting the program.1 vote -
illustrator2021 artboard
If you open another version (CC2019, etc.) in illustrator2021, the X-axis and / or Y-axis of the artboard will shift by about 0.0001 (fractions will appear).
I would like you to teach me some good solutions or improve them.1 vote -
jpeg書き出しが出来ない
illustrator(Beta) 25.3.2
MacBook Air M1 OS11.2.3ファイル>書き出し>書き出し形式で、jpeg書き出しを解像度300ppiで行おうとすると、その解像度では……と表示され書き出しが出来ない（150以下は書き出しが出来る）。
他のバージョンでは、解像度300ppiの設定で問題なく書き出しが出来ている1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました問題でございますが、社内での検証（ver.25.3.1/ MacBook Air M1）では再現ができませんでした。
こちらのトピックは対応終了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Non-uniform scaling of rounded rectangles
When scaling a rounded rectangle non-uniformly, the corners should distort from circular arcs to elliptical sections.
Instead, I get resized rounded corners, and Adobe tech support is calling it a "feature".1 vote -
GPU se desactiva perdiendo los perfiles de color en pantalla y tampoco permite ver Ajustes de Prueba ni Colores de Prueba
Sin motivo al parecer se cambiaron los colores de los PSD linkeados perdiendo los perfiles de color. Se cambió a CPU y no puedo volver a GPU porque aparece en gris, al igual que Ajustes de Prueba ni Colores de Prueba. Al ir al Menú Edición/Ajustes de Color aparece "Emular Adobe Illustrator 6.0". Reinicio Illustrator y al abrir cualquier documento elimina los perfiles incrustados en él.
1 vote -
Stroke using touchscreen appears black until I lift pen
I'm using Illustrator 25.2.1 (latest version) with a Surface Studio 2 (latest firmware, latest Windows update as of April 3, 2021.) Using the Paintbrush tool, with either a fixed or pressure calligraphic brush, when I draw a path with my mouse, the path is drawn showing the correct/expected stroke color (such as yellow) as I draw. However when I use the Microsoft Pen to draw on the touchscreen, the stroke is drawn in black until I lift the pen -- at which time it changes to the expected stroke color (i.e. yellow.)
Of course I've restarted my computer, and I've…1 vote -
Illustrator uses precise cursors despite being disabled
From CS6 till CC 25.2, Illustrator has always mistakenly used precise cursors every now and then, despite the fact that the option is disabled in the preferences. Please fix this issue (Windows version).
1 vote -
Align Function is not working as intended
When aligning or distributing multiple elements, they are not aligning as they should be, there is a bug and these functions are not working normally since the last update.
1 vote -
probleme d'affichage en mode transparence
Sur illustrator 2021/ OS Catalina 10.15.7
J'ai un problème d'affichage, j'ai tracé des cercles Noir 100 %, en mode transparence 50 % (normal). Il ya un liseret noir qui reste apparent.
Pouvez-vous m'expliquez pourquoi ?1 vote -
1 vote
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l'outil pipette à disparu
L'outil pipette a disparu de ma barre d'outils et de la liste d'outils malgré une réinitialisation de l'interface. Même le raccourci clavier (I) ne fonctionne pas. Mon collègue se retrouve avec le même problème.
1 vote -
If computer or illustrator crashes, when reopening recovered files all linked images are missing.
If illustrator crashes or computer crashes when reopening illustrator, the linked files are all missing. A dialogue box says something like "Can't find missing file "." . . " as it would normally do if a linked file was moved out of the original folder. However, rather than the original filename showing between the "speech marks" all you get is a full stop/period "." and all linked files are missing. If you save the file that file then it will always have the items missing and there is now indication of what the file is in the linked files panel…
1 vote -
Illustrator ignores the names of directory aliases in the Library button of the Graphic Styles palette.
Man this is a super fiddly bug and it is gonna slide right down the bottom of the priority pile given that most of your resources are currently tied up in "rewrite this whole codebase from scratch for iOS" but hey. It's a tiny little one and maybe it's an easy one to slip into someone's queue for when they need a break from that.
Anyway. So I'm on OSX, and I still prefer to manage my style/brush/symbol/etc libraries by using the computer's filesystem instead of trying to figure out the Libraries palette.
And I just discovered that if you…
1 vote -
Changing size when creating a new doc
There is a small bug that has been introduced into Adobe illustrator a few versions ago that hasn't been corrected. I simply want to make you aware of it so that the development team can take a look. When creating a new file and entering in the dimensions, the dimension values can't be 'selected and deleted'. They don't highlight so you can't select and delete them like you can any other value box in illustrator. You have to click into them, then hit the backspace. It's minor but annoying that they don't work the same way as everything else.
1 vote
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