Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8067 results found
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The pen tool isn't connecting anchor points on new shapes
When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!
2 votes -
Image Trace script does not recognize uppercase JPG files, only lowercase jpg
Ai v 27.2 (64bit) Windows 10.
Image Trace Script is not recognizing uppercase JPG file extensions, only images with lowercase jpg extension.
I have not tried the same for PNG vs png to see if it is also not recognizing upper vs lower case extensions.
The folder of images I was testing has mixed case JPG/jpg extensions. These images had been created in Photoshop.2 votes -
Problems with exporting PSD
I am having an hard time exporting my file as photoshop file
2 votesIllustrator app cant save anything when disks are full. Please try to free some space and try again.
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Scaling appearance with Transform Effect doesn’t work as expected
MacOS 12.6.3
Illustrator 27.2Applying scaling transform effect with “Transform Objects” checkmark OFF
and “Scale Strokes and Effects” and “Transform Patterns” ON
doesn’t work properly in some cases, for example:
irregularities in dash/gap lengths are introduced when scaling dashed lines,
arrowheads are not scaled at all,
pattern brushes are not scaled at all,
art brushes are scaled partly (the unstretchable bits are not scaled while the main shaft is scaled).I would expect the same result as with Scale dialog box with the same settings — this one works perfectly. I want to replicate it as an appearance effect.
2 votes -
freeze on save
I have consistent problems with Illustrator 27.2 hanging/lagging (becoming entirely unusable, with any action resulting in a ca. 10-second wait) following saving. This seems to happen only if I happen to switch to another open window/program while saving is in progress. This has only been happening w/in the last few weeks, so perhaps connected to a recent update? The only way to correct the problem is to quit and restart Illustrator (even shutting down the individual file isn't sufficient). It happens whether or not I'm using an external monitor.
I'm on a 2022 14" MBP, 16 GB RAM, Ventura 13.2
2 votes -
Numeric keypad not functioning properly in AI v27
When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.
MacOS Monterey v12.6.1
iMac (Retina 5K, 27in - 2020)
3.8GHz 8-core intel Core i7
128 GB 2667 MHz DDR4
Wireless Mac Keyboard/Magic MouseAdobe Illustrator V27.2
2 votes -
Direct Selection Tool doesn't interact with Symbols in Illustrator 2023
Direct Selection Tool doesn't interact with Symbols in Illustrator 2023
2 votes -
Send to Current Layer not working - moves entire layer instead of only selected objects
I'm trying to move some objects from one layer to another.
I'm selecting a series of objects, then clicking on the empty layer that I want to move the objects to. I'm choosing Object > Arrange > Send to Current Layer. When I do this, instead of only the selected objects moving (expected behavior), all the objects on the layer are sent to the other layer.
(Normally I would simply cut the objects, then use Paste In Front on another layer to paste them in the same position. But these functions are also not working for me - the objects…
2 votes -
Rotate View Tool - Alt + Transform
Using the alt+tranform and the rotate view together is impossible because the object flickers between dramatically different sizes.
Replicate this bug by using the rotate view tool and rotating the view 180 degrees. When in this view, hold down alt and try to transform an objects scale. The object will flicker between sizes making it impossible to transform using alt.
2 votes -
Keyboard input in Properties Panel, Character section failure
Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…2 votes -
Eyedropper random wrong results
OSX 13.0.1
Illustrator 27.1.1Attempting to pick up paragraph and character values of text with eyedropper. Test is built in a new document from a blank template, components pasted from a working file.
Expected result: that selected text will end up with same values (font, color, size, lead, letterspacing) as sample
Actual result: as far as I can see, completely random results. Sometimes the letterspacing is changed to a value neither the source nor the destination is set to. Sometimes nothing happens. In this video, the font color changes to a color that is not used in the document.I…
2 votes -
Stroke weight defaults to 1pt when a new type of brush is applied.
MacOS 12.6.2
Illustrator 27.1.1To replicate the issue:
Assign a 2pt stroke to an object, then apply any brush to it — the stroke weight becomes 1pt.
Switching between brushes of the same type (Calligraphic, Scatter, Art…) seems to keep the weight intact, but switching the type of brush triggers the stroke weight to default back to 1pt.
Expected result: the assigned weight stays the same regardless of the brushes applied.2 votes -
Clipping Mask Shows Some Bugs
Hi
I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
Looking at the attached files you can see a clipping mask with some shapes inside.2 votes -
トラックパッドでの拡大縮小が出来ない
トラックパッドの２本指でのピンチで拡大縮小が
起動後、暫くすると出来なくなる。2 votes -
Drop shadows rendering differently after updating from 25.0 to 25.4.4
This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)
2 votes -
Bug. Opening a file only opens the file window. Workspace missing (all other info windows)
Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?
2 votes -
Translation error (German) 2
There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.
2 votes -
Find/Replace Fonts hangs/spins/beach balls when try to replace with system font
Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1
2 votes -
Crazy rays produced when selecting a path with many anchor points
When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
AI version 27.0.1
Mac OS 13.0.1
Mac 3.6 GHz 8-Core Intel Core i9
128 GB 2667 MHz DDR42 votes -
The top of my screen is glitching out whenever I open Ai ver 27.1.1
I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.
2 votes
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