Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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SVG Export - Style Tag (Angled Apostrophe) Issue
Hi,
I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).
For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).
See…
4 votes -
Add Anchor Points adds sharp points on smooth curves (and converts smooths to sharps)
If I have an circle with 4 smooth points and use Add Anchor Points command to add points to it, all new four point become sharp instead of smooth.
Also, there are reports that Ai also convert original smooth points to sharp also, and this behaviour differs from platform to platform.
Here is the link to the Twitter thread: https://twitter.com/onthehead/status/15169649203859619854 votes -
SVG The Gradient go to black and the mask failed
Hi, I use 26.2.1 version, I close illustrator and restart and export SVG, with Presentation Attributes, the Gradient go to black and the mask failed.
I have surveryed file and report, you can see that.4 votes -
Recovered files folder appears after using Illustrator
Every time after using Adobe Illustrator and the next time I turn on my Mac, «Recovered files» folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?
macOS Monterey 12.3.1
Illustrator 26.24 votes -
Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned
When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.
Mac OS 12.0.1 (21A559)
Illustrator 26.2.14 votes -
Actions do not save SVG options
Actions do not save the SVG Options for future use. I deselect Responsive and when I go back to the action at a later date the box is checked.
Please save the options in Actions.
4 votes -
このファイルを部分的にしか読み取ることができませんでした
Win10HomeEdition
規則性は不明ですが、リンクファイル等を用いているファイルを開く際に上記エラーが発生します。当該ファイルを作成したPCだと開けますが、他PCに移して開こうとすると上記エラーが発生する状況です。
開くと実際に一部要素しか表示されません。
もとの作成PCも開こうとしたPCもいずれも26.0.2を使用。
最新verにアップロードしても同じ状況です。4 votesIllustrator製品版フィードバックへのご協力ありがとうございます。
こちらの現象ですが、機能バグではないと思われますので、もし、正しくリンクされている場合でも同様の現象が発生するという場合は、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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IUStringUnitsToAIReal doesn't recognize comma as decimal separator
std::string input_ = "1,5"; // From Adobe header: The string to convert, which uses the localized international utilities (IU) decimal separator.
AIReal n;
sAIUser->IUStringUnitsToAIReal(ai::UnicodeString(input_), &n);This function interprets the text "1,5" as "15" even when the locale is set to a country where the system uses a comma decimal separator. Related functions IUStringToAIReal recognizes the comma, though.
4 votes -
Align to Artboard
Please fix "Align To..." bug or new feature. I never use "Align to Selection" and many times it automatically switches to "Align to Selection" on its own. I always use "Align to Artboard" and I like that it automatically changes to "Align to Key Object" when I select a key object and goes back to my preferred Align to preference "Align to Artboard" when I do not select a key object. Because it is not stay on my preferred "Align to Artboard" and, on its own changes to "Align to Selection" it causes a problem, for example since my preferred…
4 votes -
Stuck in outline mode, there is a pop-up window that comes up saying "can't finish previewing. Could not complete the requested operation."
Stuck in outline mode, there is a pop-up window that comes up saying "can't finish previewing. Could not complete the requested operation."
I try to do something in Illustrator and that pop-up comes up and I can't do anything to fix it. This is making it impossible to get work done as I'm just stuck in outline mode, if I hit command Y nothing happens but the pop-up.
4 votes -
need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
4 votes -
Can't activate polygon tool from extended tool menu
polygon tool can be activated from toolbar button by clicking and holding until the menu appears (see pic 1), but NOT from the entended toolbar menu (the ... button, see pic 2).
I am running Illustrator CC v 26.0.3 on Win 10 Home 21H1
4 votes -
Illustrator crashes everytime I try to edit a graph
First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?
4 votesHi All,
Thanks for reporting a crash you faced in Illustrator.
Based on your report, Illustrator is crashing when you are trying to edit a graph.
Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Eyedropper not working.
Eyedropper is not working. I'm trying to copy text attributes and stroke attributes and it copies the white from the artboard.
OS: Monterey 12.1
Illustrator 2022 26.0.3
Using eyedropper to copy stroke (weight and dashed stroke) and text attributes (typeface and color) and doesn't respond
Doesn't copy the actual attributes of the stroke, it copies the white color of the artboard or grey that I don't know where ir came from. When eyedropping text it copies only the color but not the type properties.
I'm an experienced Illustrator user, I've been using it since 1998 and this never happened to…4 votes -
中間色のあるグラデーションのあるPDFが正しく読み込めず色情報が消えてしまいます
中間色がなければ正しく読み込めます。
問題のPDFはインデザイン等で長方形を設定し塗りのグラデーションで中間色を設定すれば作成でき、PDFにエクスポートできます。
編集をしたいので、"配置(Place)"以外の方法で解決したいです。4 votest.takizawa 様、
追加情報をありがとうございました。
InDesign でグラデーションバーの100％の位置にカラーストップがセットされていない場合に、Illustrator で PDF を開いた時にグラデーションのカラーが消えてしまうようです。
今後、開発に進捗がありましたら、こちらでご報告いたします。
よろしくお願いいたします。
Illustrator チーム
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Illustrator 26.0.2 freezes, then crashes
Working on line drawings, Illustrator freezes and displays either a dark screen or many lines of the same part of the UI (like freeze-frame), then goes black and crashes.
The good news is that the auto-recover feature works (if I don't use Windows' End Task feature)
4 votes -
ÿ (ydieresis) Uppercase and lowercase are inverted
Hello,
the character ÿ (y with a dieresis) has an issue in Illustrator (I have the french version) when I change the case using the Font menu, it does the opposite. Turning Ÿ to Capital will change it to lowercase, turning Ÿ to lowercase won't change it (the .mov video is more clear)
regards,
–Nico4 votes -
Windows版Illustratorで図形を描画すると、マウスカーソルの移動に沿って大量に生成される
OS : Windows 10
CPU : Core i5-9300H
GPU : Geforce RTX 2060
Illustrator : 26.0.2Windows版Illustratorで図形を描画する際に、マウスカーソルの移動に沿って図形が大量に生成されてしまいます。
PC起動直後にIllustratorのみ起動している状態では発生しないことは確認できていますが、上記のバグが発生するタイミングはまちまちであり、どういった条件で発生するかの特定は難しいです。
4 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、ご使用のマシン環境に依存した問題と思われます。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Document won't save
Hi there.
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???4 votesThe problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
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複数レイヤーの要素に対して同時に「パスの自由変形」を行うとレイヤーから要素が消えてしまう / Free Transform in distort mode forces objects from different layers to move into the top one
環境
OS: Windows10
AI version 24.1.1(2020)および26.0.2(2022)再現手順
１．複数のレイヤーにある複数の要素を同時に選択
２．[自由変形ツール]→[パスの自由変形]で、ガイドのコーナーをドラッグし要素を変形する期待する結果
変形前の元レイヤーに変形後も同様の構成で要素が残る（グループ化しない）version 23(2019)以前の挙動実際の結果
上のレイヤーに要素がグループ化され、他のレイヤーから選択した要素が消えてしまう要望
レイヤー構成を変えずにパスの自由変形で複数レイヤーにわたる要素を調整する必要があります。
複数レイヤーの要素が選択されている場合は、グループ化せずに元のレイヤーに要素が残るように修正をお願いいたします。4 votes
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