1125 results found

1. SVG Object IDs not exporting as unique

   Export As > SVG

   Object IDs: Unique

   The object IDs are not unique.

   I'm using the latest version of Illustrator.

   I need to export unique IDs because I'm placing multiple SVGs in one HTML page.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. Importing SVG with a linked PDF inside a symbol does not work

   Normally if you open an SVG file with an image xlink:href pointing to a ai/pdf file it links and shows the file where the image is. However, if that image is inside a symbol (I found some issues with <defs> too) it does not link and is missing entirely.

   Broken:

   <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400">
       <use xlink:href="#symbol" width="400" height="400" />
       <symbol id="symbol" viewBox="0 0 400 400" >     
           <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" />
           <image width="400" height="400" xlink:href="linked.png" opacity=".4" /> 
       </symbol>
   </svg>
   

   Working:

   <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400">
       <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" />
       <image width="400" height="400" xlink:href="linked.png" opacity=".4" /> 
   </svg>
   

   Normally if you open an SVG file with an image xlink:href pointing to a ai/pdf file it links and shows the file where the image is. However, if that image is inside a symbol (I found some issues with <defs> too) it does not link and is missing entirely.

   Broken:

   <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400">
       <use xlink:href="#symbol" width="400" height="400" />
       <symbol id="symbol" viewBox="0 0 400 400" >     
           <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" />
           <image width="400" height="400" xlink:href="linked.png" opacity=".4" /> 
       </symbol>
   </svg>
   

   Working:

   <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400">
       <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" />
       <image

   … more

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3. Exporting to tif: "An unknown error caused the operation to fail."

   Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.

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4. Keeps Exporting png as Y

   Keeps Exporting png as Y

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5. New & Save As

   New & Save As is not working in Illustrator. I have uninstalled and reinstalled, made sure all the preferences are the same, but there still seems to be the same issue. Is there going to be an update to fix this or is there something I can do my end to fix it? Thank you.

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6. このファイルを部分的にしか読み取ることができませんでした

   「可能な限りファイルを復元しましたが、一部のコンテンツが欠落している可能性があります。」

   とエラーメッセージが出て、開くと１２ページほどあったアートボードが最初の１ページだけになっていました。
   ３０時間以上かけて作ったデータが謎のエラーで消えました・・・。

   自動保存されたデータはないのでしょうか？

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   Request to Contact Support  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただいた内容ですが、製品機能のバグではなく、個別の不具合となります。

   お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

   よろしくお願いいたします。

   Illustrator チーム

7. Adobe Illustrator 26.2.1

   Hello,

   I'm trying to copy the name of my working file and paste it into the name of the folder I just created (with the help of the keyboard shortcut), but it doesn't paste the name. I have to paste the name with the help of right click of the mouse. Can you fix this situation?

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8. Not Saving

   Illustrator saving suddenly stops working. I use a shortcut for SAVE AS, EXPORT AS, SAVE A COPY and all of a sudden nothing happens when I go to save. Only saves with Save/Cmd+S. Only restarting Ai helps. It was doing this before but now it's several times a day since updating to macOS Monterey 12.3.1. (Also happens with Ps.)

   Ai version v. 26.2.1

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9. SVG Export - Style Tag (Angled Apostrophe) Issue

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See attached images for reference.

   I can edit the styling using SVG viewer, but it's slowing down our output immensely and I'm not sure what has changed? I know for a fact these images work fine in the current courses they sit in.

   Note: If I ungroup the assets on the banner image, and export them as SVGs, they all import fine and don't have the angled apostrophe. If I group them together, however, the apostrophe appears! The obvious solution would be to ungroup and collect as a single asset, which I've tested and unfortunately, this still presents the same issue. I've also tested grouping newly created assets together there are no issues.

   Hopefully, someone out there can help out with this!

   Thanks in advance,
   Steph

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See… more

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10. SVG The Gradient go to black and the mask failed

    Hi, I use 26.2.1 version, I close illustrator and restart and export SVG, with Presentation Attributes, the Gradient go to black and the mask failed.
    I have surveryed file and report, you can see that.

    • 

    4 votes

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11. Opening file

    After working on a file and trying to save it, it kept telling me it couldn't save. I finally gave up and then just saved it as a PDF. I was able to work from the PDF. So i saved the PDF. And now I can't open the PDF or the illustrator file. It gives me the dialog: Can't open the illustration. The file is locked or in use. ID: -54

    It's also not letting me upload the illustrator file here, only the PDF file.

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    1 vote

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12. Can't save a file without closing the program.

    Everytime when I save a file, the program shuts off. The same for InDesign.

    1 vote

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13. Can't Access a Saved File from a folder in Google Drive

    The Issue:
    I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.

    Details:
    Illustrator 26.2.1 (64-bit)
    OS: Windows 10
    RAM: 12GB
    Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz

    1 vote

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It turns out the folder is managed by Google Drive, and it restored a previous version for some reason.

    If you had problems like this too — please comment.

14. SVG export crashes

    Exporting to SVG causes Illustrator 26.2.1 (64-bit) on Window 10 (21H2 19044.1645) to crash. No export is created.

    2 votes

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15. metadata is stripped when saved as PNG

    When exporting a PNG the metadata is not preserved. We use the metadata to find a graphic for future requests. I have Adobe Illustrator 2022. My operating system is Windows 10.

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    3 votes

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16. SVG export with Internal CSS and Layer names - not working suddenly in 26.2.1 - export does not contain layer names; omits some layers

    Illustrator 26.2.1 CC on Mac OS (Intel)
    Export used to export layer names with these settings.
    Now it unexpectedly exports shortened group names.
    How can I revert back to old Illustrator version?

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    2 votes

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17. Bleed not exporting as PNG or JPG

    I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
    • I'm using File > Export > Export as... function.
    • There is a 9 pt bleed set up in the Document settings
    • "Use Artboards" option is selected on the Export dialog window.

    I'm on macOS 12.3.1.

    5 votes

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18. Recovered files folder appears after using Illustrator

    Every time after using Adobe Illustrator and the next time I turn on my Mac, «‎Recovered files»‎ folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?

    macOS Monterey 12.3.1
    Illustrator 26.2

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19. Error when trying to "Save as" a file

    Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens

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20. No "Smallest File Size" option in dropdown menu when saving PDF

    My only options for saving a PDF are "Custom" and "Illustrator Default" I've lost "Smallest File Size" and "Press Quality" options.

    I need to save small PDF versions in order to send in emails ALL day, so this is a big issue for me.

    OS Monterey 12.3 , and beta version of Ai that's newer than Ai 2022...
    BECAUSE Ai 2022 won't let me save ANY files to my computer (I've checked to make sure it had permission.) It's a HUGE problem, that basically makes my job impossible to do.

    1 vote

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