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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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1125 results found

  1. svg code export issues

    I export svgs from Illustrator in order to animate them. I use File - Export as - SVG. Now with version 26.1 when I export an svg, none of the layer(id names) are correct. The exported svg is naming them <svg id="a", id="b" and so on.
    A temporary fix is uninstalling and reinstalling, but the issue reappears before the day is over. The previous version 26.0.3 works with no issues.

    21 votes

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    13 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Illustrator can not save

    I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
    Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
    It "feels" like I don't have access to my Mac?
    I can save existing documents (but not Save As).
    I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
    Please…

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  3. 別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator 26.0.3（2022）

    問題が発生したときに実行していた手順
    1　aiデータを開く（ファイル名　1.ai）
    2　別名保存する（ファイル名　2.ai）
    3　JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
    4　保存されたJPGをFinderの「情報を見る」で情報を開く

    想定していた結果
    ファイル名、タイトル共に「2」となる

    実際の結果
    タイトルが別名保存する前の名前「1」となる

    業務のワークフローで、
    aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
    PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
    という手順を行っています。

    PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。

    数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。

    よろしくお願いします。

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Ilustrator 製品版フィードバックへのご協力ありがとうございます。


    OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。

    Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。


    書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。


    よろしくお願いいたします。

    Illustrator チーム


  4. "Export As" doesn't retain my settings.

    Since "Save for Web" is now "legacy" and assuming it will be removed in the future, I've moved to using "Export As" to save my files to JPEG or PNG. It works fine, BUT, while my format and resolution is remembered, anti-aliasing ALWAYS defaults to Type Optimized and I need it to be "Art Optimized" in both the PNG and JPEG export boxes. Please make these "Export As" boxes remember EVERY setting that I set since I'm going to always be using the same exact settings in my workflow.

    "Export for Screens" isn't an option for me since I can't…

    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Illustrator tried, but could not save the file .

    I couldn't save any of my workfiles, Is there any way to rectify this

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Unable to create "New Folder" when saving file on Windows 11 Pro PC!

    When working on a job, I get to the point of wanting to create a New Folder to save in. However when the File Directory comes up in Illustrator, I click the New Folder button and nothing happens! Its as if it is not active at all.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Blurry PNG Export

    I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.

    I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!

    I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.

    When zooming in my PNG exports they were crisp and would…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Changing the color of a shape doesn't record as a change to be saved

    This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a documento just to change a color and when I hit "Ctrl + S" that change doesn't get saved.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  9. SVG Export Settings not applied

    Operating System: macOS Monterey v12.1
    Illustrator version: 26.1

    Steps:
    1. Open .ai file or .svg file in Illustrator that uses a gradient
    2. Export as SVG with the following settings (see attached screenshot):
    - Styling: Presentation attributes
    - Font: SVG
    - Images: Preserve
    - Object IDs: Unique
    - Decimal 2
    - Minify: yes
    - Responsive: yes

    Expected Result:
    - The SVG elements use the "fill", "stroke", etc attributes directly
    - No <style> tag
    - No inline style attributes in the SVG elements
    - Object IDs are random strings (uuid)
    - SVG shouldn't have the <?xml starting tag

    Actual Result:
    -…

    6 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  10. SVG export for screens not working properly.

    Windows 11 22000.556 / Illustrator 26.1

    Hi there,

    The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.

    I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.

    Best,
    Alex

    10 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Illustrator v26.1 - save file after assigned color profile does not work

    Illustrator v26.1
    Windows 10 Enterprise

    When opening an illustrator file created under a previous version of illustrator that was saved and/or created without a color profile assigned (not color managed), with color settings set to inform/warn the user of the missing profile, assigning the profile at file open when the prompt is displayed or clicking OK with "leave as is (don't color manage)" selected and then selecting edit > assign profile and assigning a color profile...

    then saving the document with ctrl+s or File > save does not save the file with the assigned color profile. Opening the file again…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Can't Save as on your computer

    I use illustrator 26.1 and Monterey 12.3 on MacBook Pro with M1 chip .
    I can't Save as on my computer . The Window is freeze except the format box and the "save on cloud document" button.

    Please help I can't do my job and save as pdf formats for print .

    Thank you.

    28 votes

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    39 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Missing Glyphs on PDF export in Illustrator v26.1

    When exporting a document using Lora font (https://fonts.google.com/specimen/Lora), the colon character changes to a strange symbol.

    It's the same issue that was happening in Indesign (and was fixed on February)
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44385984-missing-glyphs-on-pdf-export-in-indesign-v17-0

    Info:
    Windows 10 Pro 21H2 (latest updates until yesterday)
    Illustrator v26.1 (64bit)

    A friend in MacOs tested exact the same file (latest OS and AI) and no problem on exportation.

    I think it's affecting only windows users!
    Sorry my bad english.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Error css classes in svg export

    In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

    Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

    See below for a comparison of…

    5 votes

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  15. Illustrator 26.1 not saving changes to files. Serious bug.

    Mac OS Monterey, 2020 Macbook Pro. My files are saved to a local Dropbox folder, which has never been an issue in the past. I made changes to a file, changing strokes with manually added arrowheads to strokes with arrowheads. I saved the file and closed it. When I reopened the file, no changes had been saved. I recreated the changes, and did a save as with a new file name, and the changes were saved. I went back and tried adding the changes to the original file, and it confirmed that AI 26.1 is not saving changes to files.…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  16. ファイル→書き出しにてJPEGを書き出す際、圧縮方式が選択したものと異なる場合がある

    Windows10/21H1 Adobe IllustratorCC 26.0.3

    問題が発生したときに実行していた手順
    1.アートワークをアートボード上に作成する。
    2.ファイル→書き出し→書き出し形式を選択しJPGを選択する。
    3.ダイアログ上で圧縮方式を「ベースライン（最適化）」を指定しJPEGファイルを書き出す。
    4.書き出されたJPEGファイルは圧縮方式がプログレッシブになっている。

    想定していた結果
    指定したベースライン（最適化）でJPEGファイルが作成される。

    実際の結果
    圧縮方式がプログレッシブにて書き出される。

    この症状はWindows版のみで起こるようです。また、書き出し状態が異なるケースも見られるようなので他のパラメータによる影響を受けている可能性も残ります。
    わたしが検証したファイル３種類を添付します。それぞれがファイル名に付けた圧縮形式で書き出しを行っていますが、バイナリデータを見てもベースライン最適化とプログレッシブのマーカーが入れ替わっている状態です。
    この問題については以下のスレッドをご参照下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/illustratorでjpeg書き出しするとプログレッシブになる/m-p/12795818#M27679

    14 votes

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    Under Review  ·  2 comments  ·  File Save, Import and Export  ·  Admin →
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  17. このファイルを部分的にしか読み取ることができませんでした

    Win10HomeEdition

    規則性は不明ですが、リンクファイル等を用いているファイルを開く際に上記エラーが発生します。当該ファイルを作成したPCだと開けますが、他PCに移して開こうとすると上記エラーが発生する状況です。

    開くと実際に一部要素しか表示されません。

    もとの作成PCも開こうとしたPCもいずれも26.0.2を使用。
    最新verにアップロードしても同じ状況です。

    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator製品版フィードバックへのご協力ありがとうございます。

    こちらの現象ですが、機能バグではないと思われますので、もし、正しくリンクされている場合でも同様の現象が発生するという場合は、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  18. Cannot open AI or EPS files just exported from AI

    I'm trying to export some vector files from AI, which I've done countless times before and had no problems...

    Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.

    I'm stumped and don't know what I can do next.

    1 vote

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Illustrator selecting Folder name and renaming file when saving into Folder

    When saving an Illustrator file - and InDesign also - I click the name of the folder that file is to go into and the filename changes to that folder's name. Why is this happening? Why was this not found when debugging these very expensive applications before throwing them at subscribers and hoping they will work? Really not professional. We pay far too much money for stupid things like this to happen. Needs to be fixed immediately. InDesign also.

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Can't save the ai file

    Can' t save the ai file. Did anyone know how to solve the problem?

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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