Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
766 results found
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Copy from Illustrator to Word
can't copy Text from Illustrator to word (presumably since cc 2017). The paste is always empty.
CC 23.0.1/Win 106 votes -
Type resizing issue in Illustrator CC 2019 v23.0.1
If I try to change the point size of a typeface on type that is indeed selected (any typeface - not specific to any one in particular), while I can select or type in a specific size in the type "window" (cmd T to open, or I just open it from my docked windows) it has no effect on the actual size. I can change the size using the panel across the top (see attached screen cap) just fine.
This just started happening today. I've done no updates related to my OS (latest version for Mac of Mojave) or Illustrator.
3 votes -
Freeze on First File Opened if it has Missing Fonts
Illustrator CC version 22.1
OS: Windows 10 Pro, version 18031) Launch Illustrator
2) Open Ai file
3) If the first file I open after launching Ai has missing fonts the program freezes before it populates the missing fonts dialogue box. I have to force quit the application from task manager and relaunch.Any subsequent files that are opened after the first file do not have this issue regardless of missing fonts. I am currently working around this issue by opening a file that I know has no missing fonts first before I'm able to open any files that may…
17 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
Please update Illustrator to version 23.0.3, we have fixed this issue in this version.
Thanks & Regards,
Raghuveer Singh -
Paragraph styles not properly justifying
I'm using the latest updated version of CC on mac High Sierra 10.13.6
When I just use the justify option in the paragraph window, the type will justify properly, but when I've tried to create a paragraph style, the type hangs outside of the text box, no matter what I do.
Is there something I'm doing wrong, or is this a bug issue? And if so, any workarounds? I'm working on a file that needs a lot of type, and Illustrator is preferred over InDesign (which I've never had a problem with).
Thanks.
3 votesIf you have a problem like this, please Package the file along with the font used and send it over to sharewithai@adobe.com so the team can investigate it
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Unable to select text once it's been horizontally scaled (condensed)
Illustrator CC 23.0.2 (Mojave Mac Pro)
If I horizontally scale a text element on the artboard I'm then unable to select it with any of the arrow selection tools. Elements aren't locked or masked.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Cant see entire font list in gyphs tab?
When I open a New Document and want to view glyphs font list with Entire Fonts selected the lower drop-down doesn't change?! The only way I can get it working is by selecting one of the Adobe templates then go to Gylphs tab and then the font drop-down menu works. Odd, then after that all of my new documents work in the Gylphs tab that didn't work previously?! Once I close Illustrator I'm back to square one again. I have exactly the same set up as 2 colleagues I work with and theirs work from the off.
Is it a…1 vote -
Font menu doesn’t scroll down from some fonts with down arrow tool
Screenshot attached.
iMac Mojave 10.14.41 vote -
Extreme performance issues (AKA the dreaded color wheel) when trying to type in AI 23.0.2.
I get the color wheel with anything text-related. From basic typing to simply deleting a letter or space. Haven't found any way around the issue. I design a ton of infographics and this is seriously adding unnecessary time to my projects.
Here's my system info
2 votes -
TypeKit
Type Kit isn't working :( I've shut down and restarted my computer multiple times :(
1 vote -
Ver 23.03 Adding text deletes new layer
When I create a new layer, and select the Type tool and create a new character or type element, AI automatically deletes my new layer and adds the text to a locked layer that I previously created.
1 vote -
text handling still a mess in 22.1
Text handling in the 22.1 build - meaning the interactions between the Paragraph, Character, Paragraph Styles, and Character Styles panels - is still fraught with bugs and/or undesired oddity compared to previous versions. (2015.3 being the last completely -- or mostly -- working version.)
Open Illustrator 22.1 (Windows) and create a new blank document.
Draw a text box and fill it with placeholder text.
Create a new paragraph style (‘body text’) and set the font, size, and leading to something different from the default. (e.g. font: 10pt Avenir LT Std Book, 16pt leading).
PROBLEM 1: Select a word or words…
27 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
PNG export with specific font look broken
When I export any file as PNG / JPEG which included type the font become broken/blur.
I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same.
1 vote -
Typing French
I am having an issue typing French accents in Illustrator. For some reason the accents are not appearing above the letter but beside it. ê is how it should look but in illustrator the accent would be to the left of the e. Am i doing something wrong? option + i then the letter... etc
1 vote -
Slow Type Performance
I just recently updated to 22.1 running on Windows 10. I have a list of names that was copied from two columns (first name, last name) that was copied from an Excel spreadsheet. I'm trying to remove the tabs between the columns and replace them with spaces. Once I hit the backspace key it takes approximately 5 seconds to perform the backspace and another couple of seconds to add the space. This is a list of several hundred names so it is unmercifully crippling. Other operations outside of type are somewhat laggy but not nearly as bad. I cleared out…
20 votes -
text edit
Editing text in Illustrator 2019 is so difficult -- there's a heavy lag, and it is incredibly frustrating. This is size 12 font, small file -- there is no reason why editing this text should be lagging, and I've noticed others having the same problem. Please fix this ASAP!
3 votes -
Type on Path Issue
After I apply type on a path (circle) the circle isn't a circle anymore.
Circle without type on a path: Same height, Same width.
Circle with type on a path: Different height, Different width.I never had that issue before, after i apply text on a path (circle) the circle has still the same height & width values, why not now?
Please update adobe illustrator in January 2019
2 votes -
Cannot paste text from Chrome to Illustrator
I use Wrike within Google Chrome for workflow and am given copy to use in various graphics. Since updating to 23.0.3 Illustrator does not paste from Wrike/Chrome. When I restart illustrator it sometimes goes back to normal but then randomly it will stop working later on
1 vote -
Wrong selection
When I select a type section and attempt to resize it Illustrator applies the edits to a different area of type.
1 vote -
Type On A Path text not sticking exactly to path
When Type On A Path is applied to a circle, some type is input, and the type is rotated by effect (not permanently), the type no longer stays on the path.
1 vote -
Illustrator will not use Verdana.ttf
Made PDF from Bridge using Verdana.ttf. Open PDF in illustrator on same mac and it will not see the Verdana fonts, wants to change them to an OTF version which is not even on my system. Causing numerous issues since my client just changed to Verdana for universal access documents.
1 vote
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