Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
674 results found
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Cannot activate new fonts
I'm using Illustrator 24.1.2 with a creative cloud student subscription on Mac OS Catalina. When I try to activate any font not installed locally, the activation process will go on for five minutes, then terminate itself. No font would be installed. I Googled around for similar problems, and many suggested looking at the "Font" tab of the creative cloud app. I don't have that tab. The only tab in my creative cloud app is "Apps".
1 vote -
Type
After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
Mac OS 15.12 votes -
Dimensions missing when dragging text corners
When dragging the corners of text, the width and height dimensions stay at 0mm no matter how much I drag the size.
2 votes -
Font variant not working since Catalina upgrade
I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.
A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT…
2 votes -
Cannot copy/paste Chinese font into Illustrator. Show box with X in it
Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.
1 vote -
1 vote
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Ligatures in Baskerville URW
Although ligatures appear on the Adobe Font Library website for "Baskerville URW" and are visible in the glyph panel, they will not update in Illustrator text object.
3 votes -
Goudy Old Style Font Style "Bold" is not available
Creative Cloud shows 4 font styles for Goudy Old Style - regular, regular italic, bold, extra bold. I select all 4 to import to ai, but the BOLD font style doesn't come over - only the other 3. I have the AppleIOS version - AI 2020.. Thanks, Chet
1 vote -
Crashes when font file is moved *every single time*
This will crash Illustrator (and InDesign and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:
InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2
I'm using OSX 10.15.3 Catalina
Try this:
–add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
–make a new document in Illustrator, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
–move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
–app will crash EVERY SINGLE TIME.Once again, this happens…
1 vote -
wrong characters Greek text
When choosing Type->Change case->UPPERCASE on Greek accent letters, the accents disappear
For example:
σπανάκι ψιλοκομμένο σε μερίδες
Illustrator: ΣΠΑΝΑΚΙ ΨΙΛΟΚΟΜΜΕΝΟ ΣΕ ΜΕΡΙΔΕΣ <- Wrong!
Indesign, Word...
ΣΠΑΝΆΚΙ ΨΙΛΟΚΟΜΜΈΝΟ ΣΕ ΜΕΡΊΔΕΣ <- Right!
1 vote -
Thai language bug
Thai font deleted or missing when create outline.
Most of the time it happens to few or last fonts of the line.Macbook Pro 15"
OS 10.14.6
IllustratorCC version 23.0.47 votesHi,
Can you upgrade to latest release 23.0.6 and let us know if it fixes your issue. We had fixed a bug with similar description in 23.0.6Thanks,
Ashutosh -
Activating fonts in Illustrator takes too long
The process of activating fonts in illustrator is taking way too long. Is there a way to make the process faster?
5 votes -
Text cursor on Mac with Retina Display incredibly thin
The text cursor is extremely thin on a Mac with Retina-Display. In an empty text box the cursor is nearly invisible, having the same width as the frame of the box. On a regular display, the cursor has a much better visibility. You should auto-detect the screen resolution and choose an appropriate width for the cursor or you should let the user choose a size in the preferences.
4 votes -
2 votes
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Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2
In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.
The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.
Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.
1 vote -
Letter Spacing
Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.
3 votesThanks for reporting this issue. We are able to reproduce this at our end and the issue is currently under review.
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when highlighting text and shift + eye dropping to get text colour only
This action produces random results (like the text has two colours on it)
1 vote -
Files change type position/spacing when opening file saved in older versions of illustrator
Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.
I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)
It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.
3 votes -
Text element with multiple paragraph styles & colors turns white when adding used colors
I have a text element with two paragraphs and have assigned a style to each paragraph. One paragraph style is a different color, for emphasis.
When I go to Swatches (palette) > Add Used Colors, all of the text turns white (invisible against a white artboard) and a swatch named "K=0" is added to the swatches palette. This can be avoided by setting all Paragraph Styles to black or no color and using Character Styles to apply color, but that's not really how the styles are supposed to work.
If the paragraph and character styles ever are fully functional in…
1 vote -
When a document using Japanese TrueType font is opened in different OS environment, font warning is given
When Japanese TrueType font is used in a document and opened in different OS environment,
Even though you have installed the same font, you will get a font warning when you open it.
Screenshots are created on Windows and open on macOS. But the opposite is also true.- Create a file in Windows environment and save it using related fonts
- When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
- Open Font Search after opening has not caused any problems
There are three types of fonts used, but problems occur with Japanese fonts or…
11 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
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