Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Moving artboard with locked layers prompt warning

    In 24.1, every time I move the artboard with my layers locked, I get the warning: "Any hidden or locked objects in the artboard will not be moved." EVERY TIME!
    There is no "Don't show me this again" option and I am constantly adjusting artboards to fit customer's artwork.

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please Select a Key in Current Document

    When I attempt to align an object to a key object, I get an error stating Please select a Key in Current Document.

    I only have one file open containing one artboard.

    I've attempted to move the object I want aligned inside the artboard area as well and still get the same error.

    I've attached a screenshot for reference.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  3. Exported artboards are incorrect size... (v24.2.3)

    Testing exporting, seems export sizes off by a few thousandths.. with or without bleed... Usually off .003 oversize on the width

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stroke weight defaults to 10pts on oversized custom Artboard

    If I create a new document one of the standard sizes, say Letter...then draw and object and apply a stroke...the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object...when I apply the stroke, the size defaults to 10pts.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  5. ARTBOARD RESIZE ISSUE

    If you create a new document and make the artboard smaller than the old max of 227" and then try to resize it larger than 227" once it has opened, you cannot. It gives you an error message that says "Artboard cannot be created outside the canvas bounds". You are able to create a file larger than 227" x 227" from the very beginning however.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Artboards renamed when saving to CS4 or below

    When saving an Illustrator CC2020 file down to version CS4 (which we have to do for client reasons), when it's reopened it has renamed the Artboards. So, in my example, the file has two artboards called "Artboard 1" and "Artboard 2" (we need to keep them named that way too for html coding reasons). If the document is saved as CC2020 or down to CS5, the artboards retain those names and all is well. If, however, we save down to CS4 or lower, when the file is reopened (I'm using CC2020) the Artboards are called "Artboard 43" and "Artboard 44".…

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Freezing when selecting multiple artboards

    Windows 10 Ver.2004 (build 19041.421)
    Illustrator Ver 24.2.1


    1. Make multiple artboards

    2. Select two artboards

    This operation freezes the operation of Illustrator.

    This problem does not occur in Ver.23.1 and 22.1.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Artboard Rename Doesn't Work

    When you rename the artboard, especially several at one time, the name will go back to the old one, even if you hit enter and save it. I usually notice this after I've exported artboards as PNGs and I get names with "copy" still in it or as the default artboard names.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Alignement of neighboring objects

    Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  10. ARTBOARD RESIZE ISSUE

    If you create a new document and make the artboard smaller than the old max of 227" and then try to resize it larger than 227" once it has opened, you cannot. It gives you an error message that says "Artboard cannot be created outside the canvas bounds". You are able to create a file larger than 227" x 227" from the very beginning however.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Align/Distribute issue (v.24.2.3)

    Hello,
    I've seen that this is claimed that it is fixed on a previous update, but I have the latest (24..2.3) and still have issues.

    Situation:
    4 text layers in a 2nd level subgroup
    Selection of three out of four layers and the Align/Distribute is working as expected (align to Selection selected)
    Selection of all four layers (or group layer) and the Tool isn't working on 'Align to Selection' basis. It's working correctly as 'Align to Artboard'

    How am I supposed to align all layers in a Group? The only workaround is to align all layers but one and then…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  12. shift does not create square artboard, but uses previous proportions

    illustrator 2020 - 24.2.3
    mac os catalina 10.15.6

    in the newest version of illustrator, creating a new artboard while pressing shift just creates an artboard at the same dimensions as the previous one, rather than as a square. having to take the extra steps to manually type in exact square dimensions is a real time suck when i have to create many different sizes on one document. there should be a way to get that old setting back!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  13. "unknown error has occured" when saving a file with 3 artboards

    when trying to save an illustrator file with 3 artboards the "unknown error has occured".

    how to reproduce: open a new file, add 3 artboards, click save..
    when less than 3 or more than 3 artboards you can save no problem.

    win 10
    illustrator 24.3 english תומך עברית (supporting hebrew) version

    couldn't upload a video so i am linking to it:
    https://youtu.be/zDyuRfG6Flw
    edit: i couldnt get the menus to show in the recording but you can see when saving 3 artboards the asterix (*) doesnt disapear from file name, as in the file not saving and my mouse is moving…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  14. Workspaces not working

    So, when i downloaded AI for the first time with under v24.2.1, i opened AI and then when i want to opened file or made a new project ... the landing page is still there while the file opened, how to fix this problem?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  15. during creation of new document is lacking with centimeters or millimeters in the drop down menu

    during creation of new document is lacking with centimeters or millimeters in the drop down menu, please add or fix the bug, thanks

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cannot select layer

    From my attachment, I cannot select the top layer by layer panel.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cannot select layer

    From my attachment, I cannot select the top layer by layer panel.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  18. alt drag art boards not working STILL

    this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
    I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  19. V24.3 issue with artboard numbering + export

    In version 24.3 there is an issue with duplicate artboard numbers when creating a copy of an existing artboard (ie: it will skip from 3 to 5, and repeat 5 twice) and on export will only export one of the duplicate artboards. So, I had a file with 8 artboards, but two of the numbers were being doubled when I created them as copies so it only exported 6 of the 8. I wasn't able to find a work-around to export these duplicated artboards so I ended up downgrading to V 24.2.3 and it fixed the issue.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Select all artboards

    With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 12 13
  • Don't see your idea?

Feedback and Knowledge Base