Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8154 results found
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A lot of empty PNG when using Export for Screens function
When exporting with Export for Screens, many empty pngs are created in the file folder. The bug occurs completely randomly. The number of files also defies any explanation. There may be 10 or 1000 files at a time.
System: Windows 10, Illustrator v.26.0.3
New details: this bug occurs if you copy complex graphics to the clipboard. Video attached. I suspect the meshes are to blame.
Update: If you disable Clipboard Handling → Include SVG Code or clipboard log Windows, the problem disappears.
9 votes -
BridgeTalk.getSpecifier( "estoolkit") no longer works in Illustrator 2022 & 2023. Returns null
I have a script that runs in Illustrator and needs to send progress information to a ScriptUI user interface running in Extendscript Toolkit. Since Illustrator 2022, the function call BridgeTalk.getSpecifier( "estoolkit") returns null. As a result, my script is unable to send messages to Extensscript Toolkit. My workaround has been to use Illustrator 2021, where this functionality still works. It works in Illustrator 2020 & 2021 but does not work in Illustrator 2022 & 2023.
1 vote -
Shadow rendering
So, I did something around 3d and I come into an interesting bug when I do a V-ray. Those ugly patchy things are there if any scenario, and after reinstalling. They show when I move, when I export and all that jazz. Any idea why this is happening?
1 vote -
Delay from keyboard causes unnecessary errors
I've reported this in the past, and I'm shocked and frustrated that nothing has been done to resolve it: There is a delay between when a button is pressed on my keyboard and when Illustrator registers it. As someone who has used this application for over 20 years, I'm very fast. As a result, when pressing (for example) the OPTION key in order to do anything (like changing the direct selection tool to the Group Selection tool) it takes an additional half of a second for Illustrator to register the change. Considering the speed at which I work, this means…
1 vote -
SVGs are missing elements when opening with Illustrator (and PhotoShop too)
For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.
My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS…
2 votes -
Arrange Error
The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.
1 vote -
テキストフレームでグローバルスウォッチの変更が適用されない。
OS/macOS10.13〜、Windows10 (20H2)
ver/25.4.4、26.0.3エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。
再現手順
1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
3.プレビューにチェックを入れた上でカラーを編集する。
4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。期待する結果
グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。現状の挙動
エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。対応策
一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
以下のコミュニティスレッドをご確認下さい。https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421
7 votes -
Freeform Gradient Crashes Illustrator
If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.
I'm using Adobe Illustrator 26.0.3 64-bit.
My RAM is not overloaded, and I have…
7 votes -
pathfinder - unexpected behaviour inside script
when I select two compound paths and subtract, I get a fully selected group.
If I create an action consisting of just the pathfinder operation and run it from the actions panel, the result is identical.
If I call this action from extendscript, the group sometimes is only partially selected. - and the following steps produce unexpected results :(
It turns out that adding an extra object.selected = true can help.
I observed this in 2022 edition, I have the impression that this did not happen in 2020 edition2 votes -
Cloud Documents Do Not Open (Urgent)
There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This…
1 vote -
slicing problem
I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.
1 vote -
Print setup dialog
Windows 11 Enterprise 21H2
Adobe Illustrator 26.5 (64-bit)BUG!
All printer settings are greyed out under general, and no preview.
Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.1 vote -
Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned
When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.
Mac OS 12.0.1 (21A559)
Illustrator 26.2.14 votes -
Vectorisation doesn't work as with CS6
Before I could vectorise a file (for example this one "SourceFile.gif") and the relsult was like the attached one "VectorisedFile.ai" with the fonction "Image trace" and it works with the 2 following option "line art" or "technical drawing".
Why doesn't it work anymore ?
Thanks for your following answer!3 votes -
Selection tolerance too tight on high resolution displays in Windows
Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.
This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.
Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.
You can see the minute differences in the pointer position in the screenshots.
9 votes -
Cannot create new file and every time I restart it asks me to repair creative cloud, its extremely annoying!!
This doesn't happen all the time, but most of the time I click "File -> New" nothing happens? its extremely annoying!!!!!! I have windows 10 with all the newest updates, it also asks me to repair creative cloud almost every time I start my computer. Everything else works smoothy except Illurstator.
1 vote -
Repeat Grid messes up variable width strokes
When the artwork contains asymmetrical variable width strokes, those are converted to symmetrical variable width strokes when a Repeat grid is applied with mirroring.
4 votes -
数字入力時のバグ
図形サイズや角度など、普段数字を入力するときはShiftキーなど同時に押す必要が無いが、逆にShiftキーを押しながら数字を打たないと、！や＄など約物を入力してしまう。キーボードの設定と逆になっていて大変使いづらい。
1 vote -
Path effects applied to a compound shape result a doubled stroke on expansion
- Draw two overlapping shapes
- Remove fill and stroke for both of them
- Hold Alt and press Unite shape mode button in Pathfinder to create a live compound shape
- Apply Offset Path effect (or any other path deforming effect, like Roughen or ZigZag)
- Expand appearance of the object Result: two copies of the same stroked object Expected: one copy of the stroke object
14 votes -
Images in clipping masks glitching and overlaying artwork when in GPU
This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.
iMac Pro - Big Sur 11.61
Illustrator v26.0.19 votesHi All,
Thank you for reaching out and reporting this issue.
We’ve attempted to reproduce the problem in-house but have been unable to do so with the current information. To assist us in resolving the issue more effectively, we would greatly appreciate it if you could provide the following details:
- Machine configuration and GPU details.
- If possible, the .ai file(s) where the issue is observed.
- A short screen recording demonstrating the issue.
- Confirmation on whether the issue persists with the latest Adobe Illustrator build.
Your input will help us investigate this more thoroughly and expedite a resolution.
Looking forward to your response.
- Don't see your idea?