8154 results found

1. Motifs are eaten on artboard on exit of using pattern tool

   Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. While shift-dragging objects green plus appears and picture clipping file is created.

   This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

   This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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3. Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen

   Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
   Wäre sehr dankbar für eine Tipp/Lösung!

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.

   See the comments for details.

4. SVG Export - Style Tag (Angled Apostrophe) Issue

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See attached images for reference.

   I can edit the styling using SVG viewer, but it's slowing down our output immensely and I'm not sure what has changed? I know for a fact these images work fine in the current courses they sit in.

   Note: If I ungroup the assets on the banner image, and export them as SVGs, they all import fine and don't have the angled apostrophe. If I group them together, however, the apostrophe appears! The obvious solution would be to ungroup and collect as a single asset, which I've tested and unfortunately, this still presents the same issue. I've also tested grouping newly created assets together there are no issues.

   Hopefully, someone out there can help out with this!

   Thanks in advance,
   Steph

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Live shapes loose their controls in Transform panel once they become a part of a compound shape

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A workaround is to release the compound shape each time I need to edit width and height and build it again.
   Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A… more

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   1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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6. Repeat-> Mirror grayed out after expanding symbols

   I used the symbol sprayer to spray image symbols. Then I expanded the objects (until I couldn't expand anymore). I selected all the object and tried to mirror them but the menu item is grayed out. All the menu items under "repeat" are grayed out, except for "options...".

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   2 comments  ·  Repeats  ·  Delete…  ·  Admin →
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7. Illustrator changes Tiny SVG headers

   (1.) Windows 10 Enterprise 10.0.19042 and Illustrator 26.5
   (2.) open file, then "save as" > SVG Tiny 1.2
   (3.) SVG header contains: xmlns:x="&nsextend;" xmlns:i="&nsai;" xmlns:graph="&ns_graphs;"
   (4.) previous SVG Tiny 1.2 headers never contained the xmlns information in (3.)
   (5.) see uploaded files

   Please do not advise me on how to use (or not use) SVG files. It is just about the program (Illustrator) changing its settings for SVG headers.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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8. Cannot turn off Middle Eastern feature. I am not in Middle East anymore. Type direction starts from R>L, and the numbers are in Arabic

   I activated my Creative Cloud membership when I was in Dubai, UAE, and now I am in Germany. My Photoshop and Illustrator are automatically in a Middle Eastern setting. I do not speak any Arabic language so I don't need this feature. I managed to fix Photoshop, but in Illustrator, it is impossible! Even after changing my laptop region, creative cloud account's location, setting English as the default language, and re-installing the software, nothing has happened. It is becoming a nuisance, the texts start from R>L and the numbers are always in Arabic. How can I turn off this feature?

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Cmd + Tab app switching forcibly keeps Illustrator in focus

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM
   RX 580 eGPU

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM… more

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. Alt + drag use Group Selection Tool cause illustrator crash

    Illustrator 16.0.3
    Windows 10 20H2 19042.1526
    i7-10700 2.9GHZ
    16GB RAM

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    5 comments  ·  Actions  ·  Delete…  ·  Admin →
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11. New Automatic file backup missing?

    Just updated to AI 26.3.1 and the new Automatic Backup checkbox is missing from File Handling preferences.

    Running macOS 10.5.7.

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12. Document won't save

    Hi there.
    I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???

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    6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem got solved by resaving the original document and no longer can be reproduced.

    If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.

13. Color change with the CPU/GPU overview with an external display

    Hello, I am on a 14" MacBook Pro. 2021

    On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.

    However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.

    In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).

    On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but they match.

    This means that if I want to work correctly on the external screen I have to use CPU rendering, which is problematic in terms of performance.

    Hello, I am on a 14" MacBook Pro. 2021

    On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.

    However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.

    In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).

    On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

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    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. リンクAIの比率が変わる

    mac版イラストレーター25.1で保存した
    リンクAIイラストのあるAIファイルをWINDOWS版イラストレーター26.5でOPENしたところリンクの拡縮が変わる
    339.24％拡大だったものが238.762％になりリンクイラストが小さくなった。

    1 vote

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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16. Embeded icon not showing in the links panel

    Illustrator 26.0.1/ macOS Big SUR 11.6.1
    The icon for embeded images (like in illustrator 2021) in the links panel it's not showing anything, it's blank.

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    9 votes

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    7 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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17. Bleed not exporting as PNG or JPG

    I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
    • I'm using File > Export > Export as... function.
    • There is a 9 pt bleed set up in the Document settings
    • "Use Artboards" option is selected on the Export dialog window.

    I'm on macOS 12.3.1.

    5 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. keyboard shortcut(s) don't work

    I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.

    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Changement de couleur à la réouverture de de mon fichier

    Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.

    Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1

    Je

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    2 votes

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Coordinates label rendering problem in Overprint Preview mode

    1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
    2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

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    12 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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