Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7510 results found
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3D extrude and bevel effect breaks on large paths
Windows 10 64 Bit, AI 23.1 .I've observed this bug all previous versions, and on multiple computers.
Add a 3D effect (eg. Extrude and Bevel) to a path and increase the scale... it always breaks past a certain size. The theshold increases with the extrude depth, so deep objects can be larger while flat objects (ie. no extrude depth) break at a relatively small size. Check out the attached image.
It's an extremely useful effect... clearly it would be a whole lot better if it could still be used at larger scales!
4 votes -
I'm being auto signed out every night
I'm being auto signed out every night. In the morning it shows a message to save open files but it only gives me the option to save, not save as so I have to overwrite important files or lose all the work I did the night before.
1 vote -
dimensions change when changing rgb to cmyk
When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks
1 vote -
Effects are expanded after pasting to a new document
The effects like drop shadows become images after pasting to a new document.
1 vote -
Remebering fractional values in Extrude & Bevel
You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.4 votesHi,
Sorry about the issue, but the feature works that ways.
1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)
2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.
I hope this info will be helpful.
Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
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Backwards Compatibility
Illustrator 2020 appears to have sacrificed backwards compatibility with even Illustrator 2019. This change is detrimental to working across teams on large scale projects.
1 vote -
artboard blinkins when open multiple files
I've noticed that when you select few / many files (.svg) and drag & drop to illustrator icon on doc (mac) - I mean you open it, Illustrator starts to open the files and artboard starts blinking very fast (black / white).
It is very dangerous for people with epilepsy1 vote -
Not displaying png files. We're all having trouble with this aren't we?
Literally impossible to do anything with PNGs.
1 vote -
Cant save my files
Illu wont let me save my files, even though the size is not even that large. I tried restarting my mac and quitting the application a couple times, but still doesnt seem to work.
4 votes -
Stroke width profile selection malfunction after last update.
Stroke width profile selection not giving the proper "style" from pull-down menu. I select "uniform" but Ai creates "width profile 1"
1 vote -
Text cursor on Mac with Retina Display incredibly thin
The text cursor is extremely thin on a Mac with Retina-Display. In an empty text box the cursor is nearly invisible, having the same width as the frame of the box. On a regular display, the cursor has a much better visibility. You should auto-detect the screen resolution and choose an appropriate width for the cursor or you should let the user choose a size in the preferences.
4 votes -
Applescript "open without dialogs" no longer works
I have an Applescript that has the statement
open (thePDFName as alias) without dialogs
In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)
MacOS 10.13.6, not sure what other information would be needed.
2 votesThis issue is reproducible with HFS paths.
Workaround: Use the POSIX path for opening files
Example:
set myFilePath to POSIX path of theAIFile
open file myFilePath without dialogs -
Character Panel Typing Font Names Manually Issue
When trying to type certain font names manually in the first field the placement of the letters jumps to the wrong spot.
When I type "Arial Bold", "Arial Regular", or "Cooper Black" the cursor or text placement seems to fail and not type the text in order from left to right. I saw one other post here with a similar issue but it could not be reproduced. This is the first time I have seen this so far on the new Illustrator CC 2020. After typing the "o" in "Arial Bold" the letters end up typing to the left of…
2 votesHi All,
Apologies for the inconvieniecne caused to you due to this issue but we are not able to reproduce the issue at our end.
To nail down the issue further we would like the following information from your end :
1) Setting in the font search dialog – (“Search Entire Font Name” or “Search first name only”)
It would be really helpful if you could provide a short video having steps to reproduce the issue.Share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Missing font doesn't show up
Hi
When I open a document with missing fonts, the texts which without fonts will disappear and they aren't being white! I cannot even see them. It is really causing my problem....
Is it a bug or I can adjust the setting to fix it?
it is CC2020.
4 votes -
2 votes
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Split into Grid bug
I've stumbled across a glitch in the Split into Grid code which prevents rectangles with dimensions smaller than 5mm from being split. See the video for a demonstration.
NotaVoiceoverArtist :)
1 vote -
3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Can't find the basic pantone colors
I can't find certain Pantone colors in the swatch library anymore. For example Pantone 871 C (standard gold color) i can find in the 2019 by just typing it in the search bar, but in the 2020 version it doesn't recognise it... even if i import another swatch library it doesn't show it at all, but i'm certain it's in there.
2 votes -
Artboard > Fit to Artwork Bounds with clipping mask and raster effects
Resizing an artboard with Artboard Options -> Preset -> Fit to Artwork Bounds doesn't honor clipping masks or raster effects. The new artboard size includes artwork hidden by clipping mask, and excludes raster effects such as drop shadows.
2 votesIllustrator now honors raster effects such as clipped shadows, and fits to clipping masks instead of their clipped content, when using Fit to Artwork Bounds or Fit to Selected Art commands.
However, there is no option to not do that, and to ignore Use Preview Bounds option in general — the fitting always uses strokes. If you want to change that, vote here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/46067539-an-option-to-ignore-strokes-when-using-fit-to-artw
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Adobe Stock to Illustrator?
Cannot load the Adobe stock images into any of the adobe suite apps.
1 vote
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