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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7476 results found

  1. SVG Export

    In der Version 28.4.1 entstehen beim "Speichern unter.." als SVG Datei zerstörte Vektoren. In der Version 27.9.3 ist das nicht der Fall. Habe die SVG Datei als AI abgespeichert, weil SVG als Dateiendung nicht unterstützt wird.

    1 vote

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  2. Embeding images featured is not working.

    I'm trying to embed some images on my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.

    I tried with AI 2021 and 2024, but it also happened with other files.

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  3. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1…

    1 vote

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  4. Screen blinking bug

    Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS

    1 vote

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  5. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    1 vote

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  6. GPUパフォーマンスが設定できない

    Windows11 Intel Core i7を使っています。
    突然アニメーションズームができなくなってしまいました。

    ・イラレを一度終了し、再度立ち上げる
    ・PCの電源を一度落とし再度立ち上げる
    ・イラレ最新版(2024)をインストールする
    ・環境設定のパフォーマンスを設定する(そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった)
    ・NIVIDIA GPU最新版をダウンロードする(552.22)
    ・イラレを一度すべてアンインストールし、インストールしなおす
    ・Adobe Bridgeのカラー設定を同期する設定にし直す

    等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  7. Illustrator Window Disappears after an attempted Windows 11 shutdown

    Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.

    Operating System : Windows 11, i9-12900HK RTX 3080Ti
    Version : 28.4.1

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  9. Assets I use for hundreds of documents in my CC library not printing correctly

    Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.

    1 vote

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    3 comments  ·  Print  ·  Admin →
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  10. Aparece el error: No se puede completar la operación debido a un error desconocido. [STEX]

    Al mover, seleccionar o utilizar el creador de formas en un elemento me aparece el error, ya probé actualizando el programa, eliminandolo y volviendolo a descargar, eliminando caché, reiniciando la computadora, etc.
    Lamentablemente el problema persiste.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  11. Illustrator Freezing

    Adobe Illustrator had been freezing for a week.
    Mac OS Ventura
    AI v 28.4.1

    When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.

    I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. some SBSAR files apply weirdly in illustrator

    when I applied 3d texture to object with some SBSAR file downloaded from substance assets, the texture of object looks matted color.

    both RGB and CMYK the files didn't work well

    but the texture works well in substance painter.
    It seems bug to fix in Illustrator.

    you can check here

    https://community.adobe.com/t5/illustrator-discussions/some-texture-files-downloaded-in-substance-3d-asset-site-applied-weird/m-p/14548513

    1 vote

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  13. レビュー用に共有のページがエラーばかりでほとんど見れない

    タイトルのとおりですが、共有ページへのリンクを開いてもほとんどエラーでページが表示されません。自分だけではなく、会社の同僚もみんな同じ様な状態です。リロードしてもスーパーリロードしても全く関係なくエラーが出続けます。もう通算数百回くらいエラーが出ていますがまるで改善されないため報告に来ました。たまにエラーが出るくらいならまだよいのですが、たまにちゃんとみれる(5回中1回くらいはちゃんと表示されます)というような状態なので早急に改善をお願いできますか。

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  14. Reproducible crash > flatten transparency w/ text to outlines, then direct selection

    I've been getting a lot of crashes after flattening a linked PDF and then selecting an area with a significant amount of vector outlines (i.e. a few paragraphs of text or a complex drawing). Illustrator instantly crashes when I make the selection with the white arrow direct selection tool.

    I can send you an example PDF and AI file that contains a full explanation of how to reproduce the crash. To be clear, it's not just this PDF file – I'm getting crashes with many different PDF files from various sources when I perform similar operations on them.

    This is a…

    1 vote

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    2 comments  ·  Selection  ·  Admin →
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  15. Size issue importing from Illustrator to After Effects

    When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.

    1 vote

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  16. Letter "N" symbol instead of hyphen when hyphenation is activated

    Hi,

    We have a problem with a certain file. After first auto activation of a font, the hyphen character is replaced by a "N". When we then close the file, not Illustrator, so fonts stay active and simply reopen the file, the hyphen is displayed correctly.

    We use Connect Fonts for fontmanagement, but apparently the problem is on the Adobe side (according to Extensis)

    OS: Windows 11 and MacOS Sonoma (latest version)
    Most recent version of Illustrator

    1 vote

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  17. Strange behaviour when scaling rectangles

    In Illustrator 28.4.1 on Windows 11, if a rectangle is rotated to 45, 135, 225, or 315 degrees, it isn't able to be reliably manually scaled. Some edge and corner handles snap to unpredictable positions when dragged.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  18. Superscript number bug

    Whenever I start typing a number in a text box it ALWAYS automatically makes the number SUPERSCRIPT by default.

    1 vote

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  19. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

    1 vote

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  20. Using a # in layer name and saving as SVG does not properly save layer names

    In the newest Adobe Illustrator version 28.4.1 when naming a layer with the # and saving as an SVG the export file when opened does not include the # in the layer name. This has never been an issue in previous illustrator versions, and for the work I do I rely on that naming convention to work with the system we integrate SVGs with. I've had to downgrade to a previous version where this does not occur.

    1 vote

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    1 comment  ·  Layers  ·  Admin →
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