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Unable to select rotated Guides at high zoom levels

when the zoom-level is 14800% and higher I'm unable to select or move the guides

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Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded  · 

I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

Thank you for all the feedback. Keep it coming!

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  • asdf commented  ·   ·  Report

    Still a problem as of July, 2019. To think we went to the moon 50 years ago. 🤦🏽‍♂️

  • Mr KC commented  ·   ·  Report

    this is still a problem in Illustrator CC 23.0.3

  • Anonymous commented  ·   ·  Report

    I ran into a similar problem. I draw an isometry, so it is important for me that all the guides fit exactly to each other. But when I scale more than 400%, the guides that are tilted (for example, by 60%) do not move. Your support will confirm that I do not have any locks. I updated and
    lustrator This is a software error. The horizontal and vertical guides move, and some guides move with an inclination of 13%, for example. Please correct it.

  • Benjamin Kim commented  ·   ·  Report

    Ritika,

    I suggest trying to make a more complex item then a simple shape. I am working on a 30+ page assembly drawing. I cannot select guides when zooming in to components. I have made a new file and loaded in the component and have no luck in moving guides when zoomed in. Believe at 800% mark i cannot select guide. Believe it might be a performance/software issue. If you want I can provide the component in AI file for testing.

    thanks,
    Ben

  • Stéphanie Noverraz commented  ·   ·  Report

    OK. Seems like my guides were locked (in the menu, not in the layers).
    I wonder why this happened, as I never lock my guides (except in the layers).

  • Stéphanie Noverraz commented  ·   ·  Report

    Illustrator CC 2018, Windows 10

    For me it's the same at any zoom-level. I can't select or move guides at all. I can only create them.

  • ritika patel(Illustrator team) commented  ·   ·  Report

    Hi,

    Thanks for reporting the bug.
    I am unable to reproduce the bug on my end.
    It would be helpful if you share your machine details and the exact steps you followed with us.

    Regards,
    Ritika
    Adobe team

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